Smile: Loyalty Program Rewards
Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
feedback
4,248
chart
#47
All reviews
Review RSS Feed
Oct. 29, 2024
easy to use, responsive support, great
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Feb. 24, 2026
Amazing loyalty program. We switched because of rampant code leaks and saw immediate savings due to fewer discounts. I recommend this app (if you have the budget). Update: The customer service is very good. Update #2: Joana is pretty incredible - give her a promotion! - Still an amazing app. Just wanted to update with that. 2026 - I am literally in Jamaica right now, sitting in a cafe with Jade, the most amazing Smile CSM. We are working on a strategy on how to improve our program. This company is a dream come true; I still highly recommend.
Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Oct. 28, 2024
Thanks so much for taking the time to leave a review! We really appreciate it 🙏 - Smile Team ✨
Oct. 28, 2024
Just installed and configured, so far so good. I like the flexibility and the ability to scale with little cost up front.
We smiled reading this review! Thank you so much :)))
Oct. 28, 2024
I am just launching the app so had a lot of questions during set up. Shelby was extremely quick to respond and helpful in guiding me through the process and what would work best for us!
We are so glad Shelby was able to assist you! Thanks for your lovely review!
Oct. 28, 2024
I really appreciate the support that addresses customer issues right away. I highly recommend this website for anyone who needs points and referrals.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions, Smile Team ✨
Oct. 27, 2024
I recently had an excellent experience with Joanna from the Smile.io help desk. She was extremely helpful in addressing my queries and provided prompt responses that made the entire process seamless. Joanna's expertise and quick replies ensured that I received the assistance I needed without any delays.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Oct. 26, 2024
Smile's customer service is great. We hope to offer varied points-to-discount redemption options for each VIP tier in the future, allowing each tier a different maximum discount achievable through points.
Thank you for your review and your insightful feedback about our features! We hope you enjoy using our app :)
Oct. 25, 2024
Shelby was very helpful, app works well
We are so glad Shelby was able to assist you! Thanks for your lovely review.
Oct. 25, 2024
Smooth setup and seamless execution of dispersing and redeeming points for our customers!
We are so happy to hear you found our app works seamlessly! We look forward to watching your loyalty program thrive.
Oct. 25, 2024
a good app for your store's customer retention
Thank you for your review! We appreciate you taking the time to leave it.
Oct. 24, 2024
Thank you for taking the time to leave us a 5-star review! 🤩
Oct. 24, 2024
Great experience so far, has all the features we needed and at a more competitive price than some other options. Lynn was incredibly helpful with any questions I had during the set up process they seem to always be online!!
Thanks for leaving a review! We agree that Lynn is indeed excellent 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Dec. 12, 2024
very helpful and even gave a follow up email :)
Thank you for leaving us a review, we appreciate it! 💖 Smile Team ✨
Oct. 23, 2024
Very helpful support
Thank you for taking the time to rate us 5-stars! 🤩 Don't hesitate to reach out if you have any questions. Shelby - Smile Team ✨
Jan. 7, 2025
Shelby was extremely helpful in answering our questions as we get Smile up & running for our company!
Thank you for taking the time to leave us a review & rate us 5-stars! 💖 Don't hesitate to reach out if you have any questions. Shelby - Smile Team ✨
Oct. 22, 2024
Great App, great service. We highly recommend it, for your store and for your customers.
Thank you so much for taking the time to leave this review! We really appreciate it 💖