Smile: Loyalty & Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.8
feedback
6,529
chart
#29
All reviews
Rating Breakdown
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Sept. 28, 2023
Jade was SUPER fast to respond and got my icon back on my new theme within seconds! She also showed me how to do it myself in the future in case I switch themes again :)
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Sept. 28, 2023
Easy to use and setup. Big jump in price from free to 1st level but it would be handy to add customisation to the emails in free subscription.
Thank you so much for your kind review we really appreciate it. 🙏 Please let us know if there is anything else we can do to help. Cheers, The Smile team 💛
Sept. 27, 2023
Great service from Nicole in helping me get on a different plan that actually saved me money and better fits the needs of our business.
Thank you so much for your kind review we really appreciate it. 🙏 Please let us know if there is anything else we can do to help. Cheers, The Smile team 💛
Sept. 27, 2023
We love using Smile for our loyalty program! We worked with Hannah to come up with the best solution for our business and she was wonderful. Love the app and the people!
Thank you so much for your kind review we really appreciate it. 🙏 We think Hannah is pretty great as well :) Please let us know if there is anything else we can do to help.
Sept. 27, 2023
Jade was so helpful! We were having issues importing codes and she was brilliant and sorted it all out for us. Honestly, it is rare to actually speak to someone on a live chat who can assist as easily as Jade did. She is a real credit to Smile and we hope to speak to her again in the future if we need help! Thank you Jade! You deserve a HUGE pay rise! :)
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Sept. 27, 2023
Great service and speedy help. Thanks especially to Jade for her prompt response and guidance,
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Sept. 27, 2023
great support in no time
Thank you so much for your kind review we really appreciate it. 🙏 Please let us know if there is anything else we can do to help. Cheers, The Smile team 💛
Sept. 26, 2023
Great loyalty rewards program app and great customer service. David went over adb above :)
Thank you so much for your kind review we really appreciate it. 🙏 We think David is pretty great as well :) Please let us know if there is anything else we can do to help.
Sept. 26, 2023
It's hard to give 5 stars when I just barely signed up and haven't had much time to implement the app, BUT I received some very helpful support from an agent on smile.io.com that I would rate 5 stars.
Thank you so much for your kind words we really appreciate it. We've reached out via email to see how we can improve our service. Best regards The Smile Team
Sept. 26, 2023
We have been using this app for years and we love it. It is clean, simple and user friendly for us, and for our customers. Whenever I have questions in implementing something new Smile support is amazing - everyone I have dealt with over the years has been so helpful, friendly and quick to resolve our problems! I was just able to add Smile reward redemption to Shopify's new checkout extensibility thanks to Hannah and Jade - this is a fantastic addition to an already amazing app! Thank you for your support.
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Sept. 26, 2023
David was so helpful answering very promptly even during the weekend. Big shoutout for David
Thank you so much for your kind review we really appreciate it. 🙏 We think David is pretty great as well :) Please let us know if there is anything else we can do to help. Cheers, The Smile team 💛
Sept. 26, 2023
I’ve just started using this app and so far everything appears to be functioning well. The customer service is great and there when you need them.
Thank you so much for your kind review we really appreciate it. 🙏 Please let us know if there is anything else we can do to help. Cheers, The Smile team 💛
Sept. 25, 2023
Thank you so much for your kind review we really appreciate it. 🙏 Please let us know if there is anything else we can do to help. Cheers, The Smile team 💛
Sept. 25, 2023
It's user-friendly. Customer service acts on quick and help with efficiency.
Thank you so much for your kind review we really appreciate it. 🙏 Please let us know if there is anything else we can do to help. Cheers, The Smile team 💛
Sept. 25, 2023
Jade was so helpful and even followed up!
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Sept. 25, 2023
We've been happy with the app so far. Customer service is responsive via chat, which is very helpful. Would recommend.
Thank you so much for your kind review we really appreciate it. 🙏 Please let us know if there is anything else we can do to help. Cheers, The Smile team 💛
Sept. 23, 2023
App Muito bom e ajuda muito. Atendimento rápido. Jade que me respondeu e conseguiu um mês grátis para depois eu começar a pagar
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Sept. 23, 2023
Thank you so much for your kind review we really appreciate it. 🙏 Please let us know if there is anything else we can do to help. Cheers, The Smile team 💛
Sept. 22, 2023
Stellar Customer Service - could not have asked for more. Hannah went above and beyond when helping us with issues regarding our account. And the rest of the team - David, Maggie etc. were just super helpful in getting us the data we needed in a timely manner. You guys rock!
Thank you so much for leaving such a lovely review we were delighted you could speak to so many of us and even more delighted we could help you. It was our pleasure to assist 🤓 Cheers The Smile Team
Sept. 21, 2023
Thank you so much for taking the time to leave this review 🤩 It was a pleasure assisting you! Lisa - Smile Team ✨