Smile: Loyalty & Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.8
feedback
6,529
chart
#29
All reviews
Rating Breakdown
Review RSS Feed
Sept. 21, 2023
We just activated our account a few days ago but have had exceptional customer service while in the beginning stages of setting up our account! I've spoken with both Jade and Lisa over the last few days and they have walked me through all of my questions/concerns. Looking forward to implementing the loyalty program with our customers!!
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Sept. 21, 2023
Great, reliable app with excellent customer service. Thanks for all your help!
Thank you so much for your kind review we really appreciate it. 🙏 Please let us know if there is anything else we can do to help. Cheers, The Smile team 💛
Sept. 21, 2023
Très bon échange avec Jade, réactive et une réponse ok.
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
May 29, 2024
Lynn from Smile was absolutely amazing! Managed to help me very quickly. Happy with Smile! Highly recommend!
Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad that you've had a good support experience with Hannah — we think she's pretty great, too! 😊 Please let us know if there is anything else we can do to support you! Cheers, Smile Team✨
Sept. 20, 2023
Smile support has been great to us! Looking forward to turning on some of the new features like Shopify 2.0 landing pages. Thanks Smile and thanks Lisa for the above and beyond support.
Thank you for taking the time to leave this lovely review 💛 It was a pleasure chatting with you! Please don't hesitate to reach out if you ever need more assistance 🤩 Lisa - Smile Team✨
Sept. 20, 2023
Quick responses
Thanks so much for taking the time to leave this review! We really appreciate it 🤩 Smile Team ✨
Sept. 20, 2023
Great interface and great customer service. Smile has definitely been a game changer for our company and our customers.
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Sept. 19, 2023
Easy to use, excellent customer service.
Thanks so much for taking the time to write this review! We really appreciate it 🤩 Smile Team ✨
Sept. 19, 2023
Great app, with a user-friendly interface and they have amazing customer service!
Thank you so much for taking the time to leave this lovely review 🤩 It was a pleasure assisting you! Lisa - Smile Team ✨
Sept. 19, 2023
Nicole, with Smile Support, was awesome and so patient with me regardless of my technical handicaps. I loved the way she paid such close attention to what I was asking and saying. It's so nice to chat with an actual human who really tries to help! Be blessed, Nicole!
Thanks so much for taking the time to write this review 💛💖 We appreciate it so, so much & look forward to seeing your business grow 🚀🌈 Let us know if there is ever anything else we can help you with 😊 Be blessed! - Smile Team✨
Sept. 18, 2023
Nicole was super helpful and friendly with helping us get our Smile Program set up and even helped make some web changes so it was more user friendly. Impressed with the fast and timely communication I received along with Nicole's suggestions on points to redeem based on our margins. Thank you!
Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad that you've had a good support experience with Nicole — we think she's pretty great, too! 😊 Please do not hesitate to reach out again if you have more questions. Cheers! Smile Team✨
Sept. 18, 2023
Hannah was very helpful with a resolution!
Thanks so much for taking the time to write this review! We really appreciate it 🤩 We think Hannah is great, too! Smile Team ✨
Sept. 16, 2023
Customer service is always quick to respond and give a very clear answer. Very very helpful!
Thanks so much for leaving a review! Let us know if there is anything else we can do for you! The Smile Team :)
Sept. 15, 2023
The customer service is outstanding, I talked to a woman named Hannah and she fixed all my problems and questions and walked me through everything.
Thanks so much for leaving a review! Don't hesitate to inform us if there is any question and we'd be happy to help! The Smile Team :)
Sept. 15, 2023
We have used Smile for the last few years and have found it an intuitive rewards platform - some of the features are a little basic in comparison to other rewards platforms however overall is great value for money. I had a meeting with Hannah on optimising our program and was happy with her attentiveness and suggestions. Thank you Hannah.
Thanks so much for leaving a review! Don't hesitate to inform us if there is any question and we'd be happy to help! The Smile Team :)
July 18, 2024
Very happy with Smile! Hannah was super helpful in upgrading our account and we are looking forward to using the new features on our store Beserk and seeing how it can grow our business. Thankyou! x
Thank you so much for your kind review we really appreciate it. I've reached out via email to provide more info on the invoice feature we appreciate the feedback and will do what we can to action them. Best regards Smile team
Sept. 14, 2023
Very helpful customer service. Jade made all the difference and answered all of my questions and helped me find solutions to my issues. Great Job
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Sept. 14, 2023
I'm new but everything has been great so far. I did my research for about a week before i signed up. Compared to the competition Smile was the better choice. The customer service is great. Fast and helpful.
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Sept. 14, 2023
Thanks so much for leaving a review! Let us know if there is anything else we can do for you! The Smile Team :)
Sept. 13, 2023
Great rewards program to be apart of & an even better support team! Nicole has helped us understand so much about the app in such a short amount of time! Thank you Nicole & Smile team!
Thanks so much for taking the time to leave a review! We are happy to help you and are so glad you are enjoying Smile so far. Don't hesitate to reach back out if there is anything else we can help you with :) -Nicole