Smile: Loyalty Program Rewards
Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
feedback
4,250
chart
#47
All reviews
Review RSS Feed
Nov. 19, 2024
Starting our Loyalty programm with SMILE has been so easy and seemless. Our Customer responses have been great. And Smile's customer services have been amazing - thanks The Smile Team have been BRILLIANT and so helpful, every step of the way. Highly recommended
We hope you enjoy the app and find it useful for your business! Thanks for leaving a lovely review about our customer support :)
Oct. 10, 2024
These guys are great and really want to help you get your program off the ground. They Very patiently answer questions.
We are so happy to hear you found both the product and service to be great - we look forward to supporting you in the future :)
Oct. 10, 2024
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Oct. 10, 2024
Very Helpful! Thank you!
Thank you for the 5 star review! Smile Team ✨
Oct. 10, 2024
Amazing app, thank you!
Thanks so much for taking the time to rate us 5 stars! 🤩 - Smile Team ✨
Oct. 10, 2024
Shelby was extremely helpful and followed up with me several times to make sure I had all my questions answered. Excellent customer service!
Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏 Yours in Loyalty, ✨ The Smile Support team ✨
Oct. 10, 2024
Andrea helped me w a problem I could not figure out. Easy directions from her and voila!!!
Thank you so much for the 5-star rating 💖 If you need any help, please do not hesitate to reach out. Smile Team ✨
Sept. 29, 2025
Great app to get the customer back to our store with loyalty and rewards.
Thank you so much for taking the time to leave this review 💖 We think Smile is the best loyalty app too 🤩
Oct. 9, 2024
Amazing customer service.
Thanks so much for taking the time to leave a review! We really appreciate it 🙏 - Smile Team ✨
Oct. 9, 2024
Lynn was ultra helpful and very quick to help with my clarifications and provide the support and solution I needed!
Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Lynn 🤩
Oct. 9, 2024
Lisa was very helpful with answering my question. She took the time to provide screenshots which was good so I could share them with my customer as she navigated the site. I appreciated her assistance.
Thank you for this lovely review - we think Lisa is great too! :)
Oct. 9, 2024
We're just getting to the point where we are digging more heavily into the app, but we like what we see so far.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Oct. 9, 2024
Smile has been an amazing experience and tool for my business providing a rewards program.
Thank you for taking the time to leave a review! We really appreciate the 5-star rating! 💛
Oct. 9, 2024
After investigating nearly a dozen different loyalty programs, I settled on a couple to test out, based on stellar reviews. Both had similar features, but in terms of pricing and support, Smile was the clear winner. The team has gone out of its way to be helpful, which is a huge factor when you're running a small business that processes a lot of transactions.
We are so happy to be an app that you enjoy working with! We will always be here for any questions you have :)
Oct. 9, 2024
Thank you for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Oct. 8, 2024
andreandana was so helpful! She understood what I needed and helped me fix it! I truly enjoy using smile.io for our business.
Thanks for taking the time to leave a review. We are so happy to hear that you're enjoying Smile.io & that Andreandana was able to help! 😊 Don't hesitate to reach out if you have any questions. Smile Team ✨
Oct. 7, 2024
Jade was very helpful. I feel comfortable reaching out to her again should another question arise.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
April 21, 2025
Erin was a great help in assisting with a slight glitch we had with one of our reward flows. Super helpful step by step instructions made fixing it a breeze- thanks Erin!
Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨