Smile: Loyalty & Rewards
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.8
feedback
6,529
chart
#29
All reviews
Rating Breakdown
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Sept. 13, 2023
Smile is very simple to start and implement, however, the free level will not last as long as you think and the next tier is quite a jump in price monthly. An in between or lower monthly cost would be desireable.
Thanks so much for taking the time to leave a review. We appreciate your feedback and are glad you found Smile easy to implement! I have reached out personally via email to discuss our plans and pricing. We look forward to chatting soon!
Sept. 13, 2023
Nicole is amazing!!! So easy to work with and super knowledgable!
We appreciate you taking the time to leave a review, and are happy to help you anytime. Don't hesitate to reach back out if there is anything else we can help you with! -Nicole :)
Sept. 13, 2023
Really amazing and useful app . highly recommend it !
Thanks so much for leaving a review! We are so glad that you are enjoying Smile and appreciate your kind words. Let us know if there is anything else we can do for you!
Sept. 13, 2023
Super simple to use, the free plan is so robust! we have a great reorder rate thanks to smile and the rewards program we have implemented.
Thanks so much for taking the time to write this review! We really appreciate it 🤩 Smile Team ✨
Sept. 13, 2023
Great app, simple to setup and excellent customer service, strongly recommend.
We appreciate you taking the time to leave a review! Thanks so much :) We are so glad that you are enjoying Smile! Let us know if there is anything else we can do for you.
Sept. 12, 2023
jade was so helpful, I really am a happy customer. thank you
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Sept. 12, 2023
The app is great, as of now using the free plan. Whenever I have questions I go to the support. Jade was really helpful and quick to answer my questions.
Thank you for taking the time to leave your kind review ❤️ It was a pleasure assisting you feel free to reach out if you need anymore assistance - Jade & The Smile Team
Sept. 11, 2023
Mackenzie Crary is amazing, she was able to resolve our issue in a few minutes. Thank you so much for your support.
We think Mackenzie is amazing as well! Thanks so much for taking the time to write this review! We really appreciate it 🤩 Smile Team ✨
Sept. 11, 2023
An App to recommend! Go for it! (And also big thanks to Lisa for the amazing Help! (Hero of the Day))
Thank you so much for taking the time to leave a review 🤩 It was a pleasure assisting you! Lisa - Smile Team ✨
Sept. 7, 2023
Thank you so much for taking the time to leave a review 🤩 It was a pleasure assisting you! Lisa - Smile Team ✨
Sept. 7, 2023
Great way to engage your customers!
Thanks so much for taking the time to write this review! We really appreciate it 🤩 Smile Team ✨
Sept. 5, 2023
Great customer service/help
Thanks so much for taking the time to leave this review — we really appreciate it! 😊 Smile Team ✨
Sept. 11, 2024
We asked about a feature over a year ago. Lisa reached out to advise this feature was added to the Smile platform before it was even announced. Great customer service!
Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad that you've had a good support experience with Ezra — we think he's pretty great, too! 😊 Please do not hesitate to reach out again if you have more questions. Cheers! Smile Team✨
Sept. 3, 2023
Andrea was very lovely to work with. She showed me everything I needed promptly and allowed me to get my work done
Thank you so much for your kind review, we really appreciate it! We'd be happy to assist if you have any questions and can't wait to see your business grow! - Smile team.
Sept. 2, 2023
Love this app, it's recommended for all businesses who want to do something for their customers.
We appreciate and are thankful for taking the time to write this lovely review 💖
Sept. 1, 2023
Great way for customer to redeem loyalty points
Thank you so much for your kind review. We really appreciate it! 💖
Aug. 31, 2023
I SUPER recommend Smile's Rewards app! They have THE BEST support staff and the program has totally incentivized my customers to come shop again. LOVE IT!!!
Thanks so much for taking the time to write this review 💛💖 We appreciate it so, so much & look forward to seeing your business grow 🚀🌈 Let us know if there is ever anything else we can help you with 😊 Smile Team✨
Aug. 31, 2023
I love Smile.io. Several customers have already redeemed points. The interface is user friendly and pleasing to the eye. And their customer service is friendly and knowledgeable.
Thank you so much for this review 💛 We are so glad to hear that your loyalty program is off to such a great start 🚀🌈 Can't wait to see where it goes! We'll be here if there is ever anything else we can help you with 😊 Smile Team✨
Aug. 31, 2023
David was very nice, helpful, and understanding of my request! Good to know that customer service still means something these days :)
Thank you so much for the kind words and for taking the time to leave this review! We really appreciate it 💖 And we are so glad that you've had a good support experience with David — we think he's pretty great, too! 😊 Please do not hesitate to reach out again if you have more questions. Cheers! Smile Team✨
Aug. 30, 2023
Extremely happy with the smile program. Tons of features and controls to customize the program to fit our brand. It is very easy to figure out how to setup everything the way we want it. Support is always a chat away and very quick to respond.
Thank you so much for taking the time to leave this review & for all your kind words 💛 It was a pleasure assisting you! The Smile Team ✨