Smile: Loyalty Program Rewards

Not seeing much response.

I've used the app for a while now and have been please with the functionality and ease of use. Customer support is great as well. Highly recommend!

Joana was really helpful in answering my enquiry. The app is super simple to use and not overwhelming at all. Thank you for making it easy!

The app is pretty good, but twice a year I look at other review apps to see if i can reduce my monthly costs. Its nearly the same as Klaviyo email system but does not have the same functionality. We have had the app for ages and there doesnt seem to be any more obvious innovation. But hey the devil ya know..... The support team is awesome, responsive, i guess thats what i am paying for?

Very helpful

App is very user friendly, good customer support

Great customer experience and 1:1 chat service from Joana!

Lynn provided absolutely stellar customer service! She went above and beyond to address my issue with care and efficiency. Lynn didn’t just solve the problem—she took the time to analyze it thoroughly, clearly explained what should have been done, and then fixed it without requiring any back-and-forth or extra explanations. Her professionalism and dedication turned a potentially frustrating experience into a smooth and stress-free resolution. This is what I call GREAT customer service! Thank you, Lynn, for your outstanding support.

Great app and quick support. I think it is missing analytics about the emails being sent to customers.

Hannah did a great job at supporting our technical questions so that we are able to get the best use out of the Smile Loyalty program to reward our customers and increase sales.

Excellent service à la clientèle

Jade was a great help to me. Super-fast response as well.

Great support!

We're very happy customers of Smile.io! Our recent experience with the team, especially Cole Breivik, was outstanding. We had a productive meeting where we covered key strategies for improving how the app functions on our store. Cole was not only extremely knowledgeable but also incredibly kind and professional throughout the process. It's clear that Smile.io is a great company, and having team members like Cole speaks volumes about their commitment to customer success. Thank you, Smile.io, for the amazing support and for building a strong, customer-focused team!