Smile: Loyalty & Rewards

Aug. 1, 2023

I have only just installed it and about to launch. The set up was easy but I had one issue I wanted to check. I used the chat service and Nicole answered and sorted my query out within 5 minutes. Great service. It's good to know that customer service is quick when you have new apps to master. Thank you so much Nicole

July 31, 2023

Easy to install and understand. I have tried other apps, but I preferred this one since it is easier to use, and they have a free plan for whose who are starting the business.

July 28, 2023

Extremely helpful and positive interaction. Lisa provided answers to all of my questions in a manner that was both clear and concise while being extremely fun and positive. Highly recommended!

July 27, 2023

Just launched Smile for our Shopify store. After reading the reviews, quite keen on exploring the app. We had a few questions before we got started on the plan & it was very patiently handled by Jade. He took the time to carefully evaluate & incorporate all of our questions.

July 26, 2023

I like this rewards programm very much, the costumer support was always very helpful. The free plan has already a lot to offer! The only thing I miss is that there can not be a individually customized and tracked referral discount code, only the option with a referral link. They already explained to me why it's not possible with the code, but I still think it would be a good option.

July 25, 2023

Smile has been a great app for our loyalty program. It's full of features, but not confusing to use like other apps available. Really appreciate how Smile have prioritised the UX for both the end users and also us as a merchant. The new 'Points at Checkout' feature is great! Their customer support is also very responsive and helpful!

July 25, 2023

Customer service is great! Super nice, offer ideas and quick response, thank you Jade! The app is easy to use, has lots of features and we're excited to launch our rewards program using Smile! :) Thanks Smile team - from Japandi Supply House, Chicago :)

July 25, 2023

Jade was very helpful :) Smile is an easy and useful tool for our customers that allows them to incentivised for their purchases.

July 24, 2023

Amazing customer service from Jade! The app is pretty user friendly and mostly easy to integrate with select POS systems. The customer service has always been prompt and helpful!

July 22, 2023

Great app very very easy to install and use. Great customer support (thanx to David). I'm using Smile on 3 websites.

July 21, 2023

Patient thank you so much lisa1111111111111111111111111111111111111111111111111111111111111111111111111111111111

July 21, 2023

Lisa was fast and helpful! Even helped with simple math...can't stand math! It's difficult to find kind people to help with your online business, but Lisa was really great. Would love to defer to her for her excellent service from here on out, but I know that would be asking a lot.

July 21, 2023

The app is OK, it does what it's supposed to but to be honest I'm considering pulling it because the pricing structure is so ridiculous. The basic level beyond the minimal free plan jumps to a massive $50/month and you don't really get much for that and then for simple things like analytics to show you whether the app is really generating much return on the monthly cost you have to be on the enormous $200/month plan which is frankly ridiculous when vastly more complicated apps cost far less. It does what it says reasonably well but I'm struggling to justify the price to be honest.

July 20, 2023

Very easy to set up! I decided on the smallest upgrade so we can use our logo. I had a couple of questions about setting up the customer emails. Nicole was fantastic in getting back to me quickly, only to learn that the program pretty well does all the filling in for you. Great customer service with a smile! (pun intended). We're excited about this Loyalty Program. Thank you!

July 20, 2023

Very straight forward instructions. So easy to set up and launch. I had to ask for assistance and the support was great.

Nov. 29, 2023

It was great chatting experience with Nicole. She was amazing, prompt and very helpful. 5 stars , thank you again, Nicole!

July 19, 2023

A special thanks to Jade who has been a great help on Smile. I recommend this app for every e-commerce.

July 19, 2023

Hannah was very helpful. She managed to show me all the steps to getting my customer emails correct.

July 18, 2023

Loved how quickly and wonderfully I got the support! Still have to use the app for a long time review, until then- Peace!

July 17, 2023

Customer service and support are great. The app is slick and very easy to use. Jade specifically was awesome when I had a question about how something worked. Quick and to the point! This app is worth every penny!