Smile: Loyalty Program Rewards

Great customer service! Quick and detailed help from a great team.

Great app and excellent customer service!

Ezra and Angie offered such fantastic support-thank you very much! Sophia at Tegen Accessories

Easy to set up, looks great, and when I needed help, Lisa was on top of it and got my questions answered within 5 minutes!

Absolutely a game changer for retention, re-engagement, and increasing average order value! Can not speak highly enough about their customer support - any time we've had a question, the team is knowledgeable and quick to respond. They're also highly creative - helping us think differently about the programs we're running, and how to make them even better!

We've been using Smile for a few years and we really like the features and design. Above all, the customer service from Andrea and Hannah have been amazing. I needed some help adjusting something in the admin and Andrea was able to help right away. The Smile team is always helpful and they do their best to solve any issues that we might have. Great job, guys!

Great app with great customer support, especially Cole!

It's very intuitive to use. Seamless experience. Their customer service is excellent too!

Working with Joana has been a great experience. She has a very understanding disposition and she was able to solve my concerns.

perfect support from Lynn, hope i can fully use the plan

I just downloaded the app and I couldn't find the dashboard. I opened a chat with support and Lynn was amazing. The agent was so patient, kind, and knowledgeable. I will definitely suggest this app to others.

Shelby was very responsive and detailed in her support of my second chat request. Very professional and answered my questions exactly. Thank you!

This app is pretty user friendly and the customer service is fantastic! We added this app to two of our shopify stores now and we already have customers signing up and eager to earn.

Customer service is prompt, professional, and they help from a growing company perspective. 2025/3/24 Update: I asked Andreandana about the VIP level and got a perfect answer!

I run the Smile app on both my boutique and nail stores. It's a great loyalty program to have to build a solid returning customer base! Andreandana and Brandon were super helpful when I had to pause my one store for a while and relaunch the Smile app.

Great app and best support team, Mack was good from supprt team

Great customer service! Helpful as always. Thanks to Ezra for patiently answering all our questions.

I really appreciate that the app integrates so well with Klaviyo and Shop for Karma. Very cool.

Very attentive and fast to our request.