Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,616
Reviews
Chart
#73
Shopify

All reviews

5 / 5 Share
Nov. 10, 2024

Wonderful service. And super quick!

Store Using app Total reviews Average rating
Bespoke Letterpress Over 5 years 3 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
April 28, 2025

Great customer service - love Smile! xx

Store Using app Total reviews Average rating
Just Grapes 11 months 5 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
Nov. 8, 2024

Great Application & Professional Support!

Store Using app Total reviews Average rating
TEA ONE SUPPLY About 2 hours 3 5.0
Developer Reply

Thanks for taking the time to leave us a review! πŸ’›

5 / 5 Share
Nov. 7, 2024

I'm a new customer but so far, so good! Customer service is very responsive and helpful.

Store Using app Total reviews Average rating
Chthonic Star 4 days 2 5.0
Developer Reply

Thank you for your review! We appreciate you taking the time to leave it.

5 / 5 Share
Nov. 7, 2024

Good support, thorough rewards program. Easy app blocks to add rewards features to site.

Store Using app Total reviews Average rating
Fletch Over 1 year 4 5.0
Developer Reply

Thank you so much for the 5-star rating πŸ’– If you need any help, please do not hesitate to reach out. Smile Team ✨

4 / 5 Share
Nov. 7, 2024

The app is easy to navigate, you can tailor it to best suit your website, but some portion you won't be able to which is fine with me. But with their customer service is quick and helpful. Shelby has help me navigate and find out why my customer wasn't getting her point and I was able to adjust it and explain to my customer the reason why. I would recommend for others who want to start on loyalty program on their website.

Store Using app Total reviews Average rating
Mystic Perfume Over 2 years 1 4.0
5 / 5 Share
Nov. 7, 2024

Super awesome and helpful support.. Prob the best Loyalty & Rewards app you can use on Shopify right now by far..

Store Using app Total reviews Average rating
El Blunto 14 days 1 5.0
Developer Reply

We are so happy to hear you found both the product and service to be great - we look forward to supporting you in the future :)))

5 / 5 Share
Nov. 7, 2024

easy to set up, great free pla

Store Using app Total reviews Average rating
Flash Sale Honduras 5 days 1 5.0
Developer Reply

We smiled reading this review! Thank you so much :)

5 / 5 Share
Nov. 7, 2024

Truly impeccable and helpful customer service!

Store Using app Total reviews Average rating
MSX Distribution 19 minutes 3 5.0
Developer Reply

Thanks so much for taking the time to leave a review! We really appreciate it πŸ™ - Smile Team ✨

5 / 5 Share
Nov. 7, 2024

Store Using app Total reviews Average rating
Baby Be You About 2 months 5 5.0
Developer Reply

Thanks for taking the time to leave us a review! πŸ’›

5 / 5 Share
Nov. 6, 2024

Store Using app Total reviews Average rating
Universal Traveller 10 months 2 5.0
Developer Reply

Thanks so much for taking the time to rate us 5 stars! 🀩 - Smile Team ✨

5 / 5 Share
Nov. 6, 2024

Great customer service

Store Using app Total reviews Average rating
Dr. Alex Loyd Almost 3 years 2 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. Smile Team ✨

3 / 5 Share
Nov. 6, 2024

Store Using app Total reviews Average rating
Rely Medical Supply, LLC Over 1 year 3 4.3
Developer Reply

Thank you for taking the time to leave this review. We have reached out by email to see how we can help. The Smile team

5 / 5 Share
Nov. 5, 2024

Store Using app Total reviews Average rating
JB Elliot Almost 6 years 1 5.0
Developer Reply

Thank you for taking the time to leave us a 5-star review! 🀩 Don't hesitate to reach out if you have further questions. Smile Team ✨

5 / 5 Share
Nov. 5, 2024

Store Using app Total reviews Average rating
Southwest Farrier Supply 12 days 1 5.0
Developer Reply

Thank you for taking the time to rate us 5-stars! 🀩 Don't hesitate to reach out if you have any questions!

4 / 5 Share
Nov. 5, 2024

If I was just reviewing the customer service and troubleshooting/help I just received from Shelby then it would be 10* (seriously, I can't express how grateful I am for her help because without it I would have given up and just taken the hit and removed Smile.io completely rather than deal with the tech issue!), however it seems like I'm reviewing the whole app and my experience so far is that if you're not amazingly tech-savvy (I'm reasonably adept) then it takes a while to get your head around the intricacies. Overall, fantastic support and I have very little to complain about considering that I'm currently using the free plan which gives a great 'basic' offering plus unfaultable customer service. I'm looking forward to understanding Smile.io more and hopefully it won't be long until we're able to upgrade to the better paid plans. (Thank you again, Shelby. You're a star!)

Store Using app Total reviews Average rating
MALA Home Fragrance 6 months 1 4.0
5 / 5 Share
Nov. 5, 2024

Amazing customer support!

Store Using app Total reviews Average rating
Casa Del Sol Boutique About 1 month 2 5.0
Developer Reply

We smiled reading this review! Thank you so much :)))

5 / 5 Share
Nov. 5, 2024

Great experience so far and nice people at Smile.

Store Using app Total reviews Average rating
Shoe Lace Supply Over 2 years 1 5.0
Developer Reply

Thank you for the 5 star review! Smile Team ✨

5 / 5 Share
Nov. 5, 2024

Store Using app Total reviews Average rating
Blink Boutique About 3 years 1 5.0
Developer Reply

Thank you so much for taking the time to leave this rating! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions! - Smile Team ✨

5 / 5 Share
Nov. 5, 2024

Speedy response time - Lisa was very helpful!

Store Using app Total reviews Average rating
Miracle 10 About 6 years 3 5.0
Developer Reply

Thank you so much for taking the time to leave this review πŸ’– It was a pleasure assisting you! Lisa - Smile Team✨

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