Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,616
Reviews
Chart
#73
Shopify

All reviews

1 / 5 Share
Oct. 11, 2024

They haven't responded to my messages!

Store Using app Total reviews Average rating
Mishow About 20 hours 4 3.5
Developer Reply

We are so sorry to hear that your experience wasn't up to our usual standards. A member of our support team has reached out via email to learn more about your experience!

5 / 5 Share
Nov. 19, 2024

Starting our Loyalty programm with SMILE has been so easy and seemless. Our Customer responses have been great. And Smile's customer services have been amazing - thanks The Smile Team have been BRILLIANT and so helpful, every step of the way. Highly recommended

Store Using app Total reviews Average rating
DAWL Diet Co. About 2 months 2 5.0
Developer Reply

We hope you enjoy the app and find it useful for your business! Thanks for leaving a lovely review about our customer support :)

5 / 5 Share
Oct. 10, 2024

These guys are great and really want to help you get your program off the ground. They Very patiently answer questions.

Store Using app Total reviews Average rating
Dolby Drums 3 months 2 5.0
Developer Reply

We are so happy to hear you found both the product and service to be great - we look forward to supporting you in the future :)

5 / 5 Share
Oct. 10, 2024

Store Using app Total reviews Average rating
Sassy Lash Supplies Over 5 years 2 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it ๐Ÿ’–

5 / 5 Share
Oct. 10, 2024

Very Helpful! Thank you!

Store Using app Total reviews Average rating
Sunshine Tiendaยฎ About 4 years 4 5.0
Developer Reply

Thank you for the 5 star review! Smile Team โœจ

5 / 5 Share
Oct. 10, 2024

Amazing app, thank you!

Store Using app Total reviews Average rating
essoc 14 days 3 5.0
Developer Reply

Thanks so much for taking the time to rate us 5 stars! ๐Ÿคฉ - Smile Team โœจ

5 / 5 Share
Oct. 10, 2024

Shelby was extremely helpful and followed up with me several times to make sure I had all my questions answered. Excellent customer service!

Store Using app Total reviews Average rating
Frenchie Tale 4 days 2 5.0
Developer Reply

Thanks so much for taking the time to leave a review! We genuinely do appreciate it ๐Ÿ™ Yours in Loyalty, โœจ The Smile Support team โœจ

4 / 5 Share
Oct. 10, 2024

Store Using app Total reviews Average rating
NYX ECIGS Over 7 years 4 4.8
5 / 5 Share
Oct. 10, 2024

Andrea helped me w a problem I could not figure out. Easy directions from her and voila!!!

Store Using app Total reviews Average rating
Selah James 2 months 1 5.0
Developer Reply

Thank you so much for the 5-star rating ๐Ÿ’– If you need any help, please do not hesitate to reach out. Smile Team โœจ

5 / 5 Share
Aug. 5, 2026

Awesome. This is a great app to get the customer back to our store with loyalty and rewards.

Store Using app Total reviews Average rating
Madras Sarees Over 2 years 9 5.0
Developer Reply

Thank you so much for taking the time to leave this review ๐Ÿ’– We think Smile is the best loyalty app too ๐Ÿคฉ

5 / 5 Share
Oct. 9, 2024

Amazing customer service.

Store Using app Total reviews Average rating
JAYD Swimwear 5 months 3 5.0
Developer Reply

Thanks so much for taking the time to leave a review! We really appreciate it ๐Ÿ™ - Smile Team โœจ

5 / 5 Share
Oct. 9, 2024

Lynn was ultra helpful and very quick to help with my clarifications and provide the support and solution I needed!

Store Using app Total reviews Average rating
WICKD About 2 hours 4 5.0
Developer Reply

Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Lynn ๐Ÿคฉ

5 / 5 Share
Oct. 9, 2024

Lisa was very helpful with answering my question. She took the time to provide screenshots which was good so I could share them with my customer as she navigated the site. I appreciated her assistance.

Store Using app Total reviews Average rating
Rebel Gardens, LLC 12 months 4 4.8
Developer Reply

Thank you for this lovely review - we think Lisa is great too! :)

5 / 5 Share
Oct. 9, 2024

We're just getting to the point where we are digging more heavily into the app, but we like what we see so far.

Store Using app Total reviews Average rating
Swim2000 About 2 years 2 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it ๐Ÿ’– Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team โœจ

5 / 5 Share
June 15, 2026

The support team is the best!

Store Using app Total reviews Average rating
ellaz About 3 years 7 5.0
Developer Reply

Thanks for taking the time to leave us a review! ๐Ÿ’›

5 / 5 Share
Oct. 9, 2024

Smile has been an amazing experience and tool for my business providing a rewards program.

Store Using app Total reviews Average rating
Terri Van Horn Collection Over 1 year 1 5.0
Developer Reply

Thank you for taking the time to leave a review! We really appreciate the 5-star rating! ๐Ÿ’›

5 / 5 Share
Oct. 9, 2024

Store Using app Total reviews Average rating
Lost & Faune 7 months 4 5.0
Developer Reply

Thank you for taking the time to leave this rating! We really appreciate it ๐Ÿ’– Don't hesitate to reach out if you have any questions. Smile Team โœจ

5 / 5 Share
Oct. 8, 2024

andreandana was so helpful! She understood what I needed and helped me fix it! I truly enjoy using smile.io for our business.

Store Using app Total reviews Average rating
The Irie Cup Almost 4 years 2 4.5
Developer Reply

Thanks for taking the time to leave a review. We are so happy to hear that you're enjoying Smile.io & that Andreandana was able to help! ๐Ÿ˜Š Don't hesitate to reach out if you have any questions. Smile Team โœจ

5 / 5 Share
Oct. 7, 2024

Jade was very helpful. I feel comfortable reaching out to her again should another question arise.

Store Using app Total reviews Average rating
MadeWorn 8 months 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it ๐Ÿ’– Don't hesitate to reach out if you have any questions. Smile Team โœจ

5 / 5 Share
April 21, 2025

Erin was a great help in assisting with a slight glitch we had with one of our reward flows. Super helpful step by step instructions made fixing it a breeze- thanks Erin!

Store Using app Total reviews Average rating
Pickleball Depot Almost 5 years 11 4.9
Developer Reply

Thank you so much for taking the time to leave this rating! We really appreciate it ๐Ÿ’– Don't hesitate to reach out if you have any questions. Smile Team โœจ

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