Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,615
Reviews
Chart
#73
Shopify

All reviews

5 / 5 Share
Sept. 23, 2024

Lynn P. was very helpful in the process of helping me retrieve my billing receipts as well as adding my email to receive the receipts every month. Thank you Lynn!

Store Using app Total reviews Average rating
DNR WHEELS PTE LTD Almost 6 years 9 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
Sept. 22, 2024

Andreanda, thank you for your abrupt response to fix the app installed on our website. Job well done!

Store Using app Total reviews Average rating
Christina Rossi Australia Almost 4 years 2 3.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
Sept. 20, 2024

First: Shelby in Customer Care is very professional and responsive. Secondly, Smile.io continues to evolve their platform. Third, they also look for opportunities to leverage the brands on the platform.

Store Using app Total reviews Average rating
ThatsSmoooth Over 2 years 5 4.4
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions, Smile Team ✨

5 / 5 Share
Sept. 19, 2024

Very happy with the support! They go above and beyond and are very responsive.

Store Using app Total reviews Average rating
Capitalkidz Over 5 years 4 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions, Smile Team ✨

5 / 5 Share
Sept. 18, 2024

The few times I have had to speak/write with the staff at Smile have been nothing but exceptional. They really are there to help and made sure all my concerns and/or issues were resolved. It is very nice to still see some companies out there will great customer service. Best, Mike Brown

Store Using app Total reviews Average rating
Brown's Top Shelf Meats 6 months 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions, Smile Team ✨

5 / 5 Share
Jan. 8, 2026

Smile has been wonderful for us. When we ran into an issue support was immediate and extremely helpful!

Store Using app Total reviews Average rating
American Filament Over 4 years 5 3.6
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions, Smile Team ✨

5 / 5 Share
Sept. 17, 2024

New to the app but so far it's been great! Easy to set up and use with many options. Support has been amazing

Store Using app Total reviews Average rating
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions, Smile Team ✨

5 / 5 Share
Oct. 26, 2024

Karen was such a huge help. She helped answer all my questions and got me going in the right direction.

Store Using app Total reviews Average rating
Rowdy South About 2 months 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions, Smile Team ✨

5 / 5 Share
Sept. 16, 2024

Very responsive and helpful! I have recently re-vamped my plan and they were very helpful in navigating best practices for best results :)

Store Using app Total reviews Average rating
Acid Queen Jewelry Almost 5 years 6 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
Sept. 14, 2024

super easy to use

Store Using app Total reviews Average rating
Sipps 4 minutes 1 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
Sept. 13, 2024

Store Using app Total reviews Average rating
HitLights 12 months 7 5.0
Developer Reply

Thank you so much for taking the time to leave this rating! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
Sept. 13, 2024

Store Using app Total reviews Average rating
Indigo Pool Patio BBQ About 3 years 3 5.0
Developer Reply

Thank you so much for taking the time to leave this rating! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
Sept. 12, 2024

Great app and amazing customer service!

Store Using app Total reviews Average rating
koaaworld About 1 month 6 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. Smile Team ✨

5 / 5 Share
Sept. 12, 2024

I recently installed Smile: Loyalty & Rewards onto my shopify store. The entire process was simple and streamlined. Hannah followed up several times to ensure that my implementation went well. So far, excellent.

Store Using app Total reviews Average rating
Argital Australia 3 days 1 5.0
Developer Reply

So glad to hear you're enjoying using Smile so far! We're excited to watch your loyalty program thrive :) - Hannah

5 / 5 Share
Sept. 11, 2024

Store Using app Total reviews Average rating
Ava Rose Jewellery About 1 month 1 5.0
Developer Reply

Thank you so much for taking the time to leave this rating! We really appreciate it πŸ’– Don't hesitate to reach out if you have any questions. Smile Team ✨

4 / 5 Share
Sept. 11, 2024

It does not appear to be working for me as yet. I was concerned that it was not working on my shopify, but it is. Thank you Andrea for your help tonight.

Store Using app Total reviews Average rating
River Jewels LLC 5 months 2 4.5
Developer Reply

Thank you for your review and feedback here. Someone will reach out to discuss this further with you :)

5 / 5 Share
Sept. 11, 2024

Been using Smile for awhile. everything works like what I wanted. Satisfied. and would like specifically give a 5 star rating to Hannah who reply me in a fast manner and got my problem solved immediately.

Store Using app Total reviews Average rating
Bros - Living Wing Sdn Bhd 11 months 4 5.0
Developer Reply

Thank you so much for your review! I'm so happy to hear you're satisfied with Smile and I'm glad I could help with your questions quickly! -Hannah :)

5 / 5 Share
Sept. 11, 2024

Smile does everything we want and integrates with the other apps we use for a holistic approach to managing and encouraging members to join and use the program. The support is fantastic.

Store Using app Total reviews Average rating
Bare Equestrian 6 months 7 4.6
Developer Reply

Thank you for this lovely review, we are really glad you found the support fantastic :)

5 / 5 Share
Sept. 11, 2024

Excellent customer service for an issue that I had with a Shopify update that moved things around on me! Got it all worked out quickly! Thank you!

Store Using app Total reviews Average rating
be blends Over 6 years 3 5.0
Developer Reply

Thank you so much for taking the time to write this 5-star review! We really appreciate it. πŸ’– Shelby - Smile Team ✨

5 / 5 Share
Sept. 10, 2024

Great app with very deep features. Easy to set up with simple rewards, but has the sophistication to customize and offer complex rewards for different scenarios. Support is great and super responsive. Highly recommend!

Store Using app Total reviews Average rating
BIGHORN Mountain Food 4 months 7 5.0
Developer Reply

Thank you so much for taking the time to leave this review and for all your kind words πŸ’– It was a pleasure assisting you! Lisa - Smile Team✨

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