Smile: Loyalty Program Rewards for Shopify

Smile: Loyalty Program Rewards

Grow customer loyalty with points, rewards & VIP tiers
Rating
4.9
Feedback
4,615
Reviews
Chart
#73
Shopify

All reviews

5 / 5 Share
Sept. 10, 2024

Support réactif et compréhensible qui a su s'adapter aux enjeux de notre boutique en ligne. Je recommande !

Store Using app Total reviews Average rating
NAILY'UP Almost 2 years 1 5.0
Developer Reply

Merci beaucoup pour votre belle critique!

5 / 5 Share
Sept. 10, 2024

Quick and easy to reach customer service.

Store Using app Total reviews Average rating
Les Ateliers Quilt et Coton Over 3 years 1 5.0
Developer Reply

Thank you for talking the time to leave this review. We are so glad our customer service was easy to speak to!

5 / 5 Share
Sept. 10, 2024

Hannah was very helpful!. Smile is very convenient in helping me to manage loyalty for my customers. easy to use and the customer support team is very prompt and knowledgable!

Store Using app Total reviews Average rating
Vervazi 2 months 3 4.7
Developer Reply

Thank you so much for your review! We are so glad to hear you found Smile easy to use, we look forward to watching your loyalty program grow :)

5 / 5 Share
Sept. 10, 2024

The definition of you get what you pay for. Slightly more than some of the competitors but the product and service is absolutely amazing, with all the best integrations.

Store Using app Total reviews Average rating
Roastwolf 8 months 6 5.0
Developer Reply

We are so happy to hear you found both the product and service to be great - we look forward to supporting you in the future :)

4 / 5 Share
Sept. 9, 2024

Helpful and responsive customer support

Store Using app Total reviews Average rating
BRUNT Workwear About 1 year 3 4.7
Developer Reply

Thank you for your review and feedback, we are really glad to hear you found our customer support helpful :)

5 / 5 Share
Sept. 9, 2024

Great app, we've been using Smile for a while now and haven't had any issues.

Store Using app Total reviews Average rating
Flare Audio Ltd Almost 5 years 3 5.0
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

4 / 5 Share
Sept. 9, 2024

Great app with good customer service, very reactive and always trying to find a solution. I would give 5 stars, but we still do miss translations functionalities, right now a lot them are only available in English, and we would love to extend them to other stores with its full potential (using points in checkout, on product page, customer page...)

Store Using app Total reviews Average rating
Melvin & Hamilton 6 months 11 4.9
Developer Reply

Thank you for your review and feedback - this is something we will definitely look into and keep you updated with. We are very glad to hear that our customer support were helpful in trying to find a solution for you!

5 / 5 Share
June 22, 2025

Give Karen a raise! Super efficient and helpful service

Store Using app Total reviews Average rating
& Again Over 4 years 6 5.0
Developer Reply

Thank you so much for taking the time to leave this wonderful review 💖 It was a pleasure assisting you! Karen - Smile Team✨

5 / 5 Share
Sept. 7, 2024

Application gratuite et très intuitive, facile à mettre en place.

Store Using app Total reviews Average rating
VIP 7 months 4 5.0
Developer Reply

Thank you so much for 5 stars! Shelby - Smile Team ✨

5 / 5 Share
Sept. 6, 2024

Another wonderful customer support experience this time with Jade - who not only helped me start Smile with my second website but even went into the back end and recommended reward changes. MORE OF THIS!! It takes a village. Thank you Jade for your support!

Store Using app Total reviews Average rating
Oh La La Cheri 1 day 4 5.0
Developer Reply

Thank you for taking the time to leave a review and for all of the kind words! 💖 Shelby - Smile Team ✨

5 / 5 Share
Oct. 3, 2025

ALWAYS HELPFUL! Receptive of new ideas, and provide excellent advise.

Store Using app Total reviews Average rating
TAI JEWELRY Over 8 years 6 4.8
Developer Reply

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you! Lisa - Smile Team✨

5 / 5 Share
Sept. 6, 2024

Great support, Mr Cole provided quick help and retained a satisfied customers

Store Using app Total reviews Average rating
Store 974 | ستور ٩٧٤ Over 4 years 7 4.7
Developer Reply

Thank you for the 5 star review! Shelby - Smile Team ✨

5 / 5 Share
Sept. 6, 2024

I had a question about my plan and Joana was very helpful and explained in detail my answer. I appreciate her quick response and friendliness. Thank you for a great app that my customers love

Store Using app Total reviews Average rating
SimpleXpressions-Personalized! Over 1 year 1 5.0
Developer Reply

Thank you for taking the time to leave a review and for all of the kind words! We're happy to hear that you and your customers are enjoying Smile.io 💖 Shelby - Smile Team ✨

5 / 5 Share
Sept. 6, 2024

Great rewards app and 5 star support too.

Store Using app Total reviews Average rating
Zap! Creatives Almost 6 years 4 5.0
Developer Reply

Thanks so much for taking the time to rate us 5 stars! 🤩 - Smile Team ✨

5 / 5 Share
Sept. 5, 2024

Been using Smile for years and just had my first issue which needed attention. Karen F was assigned to case and delivered fast and helpful customer service that remedied my issue in a matter of hours. Very happy with overall outcome and would recommend

Store Using app Total reviews Average rating
XOXTOYS About 6 years 4 4.8
Developer Reply

Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨

5 / 5 Share
Sept. 5, 2024

Store Using app Total reviews Average rating
Impossible Bakers 11 months 3 5.0
Developer Reply

Thanks so much for taking the time to leave a review!

5 / 5 Share
Sept. 5, 2024

Good experience! Ezra is so professional to solve my problem!

Store Using app Total reviews Average rating
Sicotas 2 days 10 4.6
Developer Reply

Thanks for taking the time to leave us a review! 💛

4 / 5 Share
Sept. 5, 2024

Store Using app Total reviews Average rating
Nespet 4 months 1 4.0
Developer Reply

Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏 We did reach out to your last conversation thread to see if there was anything else we could help with. Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share
Sept. 4, 2024

Thank you!

Store Using app Total reviews Average rating
Sudtana About 4 years 2 5.0
Developer Reply

Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏 Yours in Loyalty, ✨ The Smile Support team ✨

5 / 5 Share
Sept. 4, 2024

Great App and great support, thank you

Store Using app Total reviews Average rating
Tripod Coffee Over 1 year 6 4.5
Developer Reply

Thank you so much for taking the time to leave this review and for all your kind words 💖 It was a pleasure assisting you!

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