Smile: Loyalty Program Rewards
Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
feedback
4,157
chart
#76
All reviews
Review RSS Feed
May 21, 2024
Quick to respond to issues and Ezra was able to resolve it in such a short time.
Thank you so much for taking the time to rate us 5 stars! We really appreciate it 🤩 - Smile Team ✨
April 10, 2024
Jade was very helpful in getting my issue figured out!
Thank you for taking the time to leave this review! We're so glad to hear you're loving the app and that you had a helpful experience with Jade 🤩 Don't hesitate to reach out if you have any questions. We're always here when you need us! - Smile Team ✨
April 10, 2024
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨
April 10, 2024
Jade was very helpful and attentive. Thank you!
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 We are happy that Jade could help :) Yours in Loyalty, ✨ The Smile Support Team ✨
April 10, 2024
Great interaction and help from Joanne, fixed the issue I was running into!
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 Yours in Loyalty, ✨ The Smile Support Team ✨
Feb. 25, 2025
Angie from Smile was great at getting me the answers I needed about Incremental Rewards. She was kind enough to show us how to set it up while keeping in mind profit margins and others sales we already have set up. Thanks Angie!
Thanks for taking the time to rate us 5 stars! So glad Hannah could help get you up and running. We really appreciate the review 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨
April 10, 2024
Amazing customer service from Joana. She and her team help me a lot for the problem that I had.. Thank you all for kind and hard work.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! -Joana
April 9, 2024
Smile.io is a great service for our Shopify store. We run both an e-Commerce and Brick & Mortar storefront and the loyalty program backed by Smile.io syncs everything beautifully. Our customers have never been happier to be part of our "Tea Club". When we ran into a scaling issue, Smile.io's team members Karen, Andreandana, and Jade on the support team were quick and flexible, helping us stay on track and meeting our growth goals! Smile.io is a great product, we highly recommend trying it out!
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨
April 9, 2024
I’m new to the app, and Jade has been fantastic in helping me navigate a customer question! Thank you so much!
Thank you so much for sharing, we are happy that we were able to help. We think Jade is super awesome too! 💖 If you need any help, please do not hesitate to reach out.
April 9, 2024
Great App and quick to respond to any questions when setting up :)
Thank you so much for taking the time to leave this review! We really appreciate it 💖
April 8, 2024
Amazing experience! Lisa was very patient and helpful. Our team appreciates her and her assistance.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨
April 8, 2024
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨
April 6, 2024
Straight forward user interface and responsive, friendly customer service
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏
April 5, 2024
Lisa was very helpful. We solved our issue and are happy to keep using the smile program
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨
April 5, 2024
Friendly, knowledgeable, and answered all my questions. Thank you!
Thank you for leaving a review for us 💖 Don't hesitate to reach out in the future — we're always here when you need us! - Smile Team ✨
April 5, 2024
I was having some major problems and she was absolutely AMAZING!! She went into my account and fixed everything that needed fixed. She was very kind and answered all of my questions as well.
Thank you so much for taking the time to leave this review! We're so glad to hear that you had a great experience with the Smile support team 🤩 Please don't hesitate to reach out if we can help with anything else. Cheers! - Smile Team ✨
April 5, 2024
Super fijne klantenservice!
Hartelijk dank dat u de tijd heeft genomen om een recensie voor ons achter te laten! Wij waarderen het enorm 🤩 - Smile Team✨
April 5, 2024
Brandon and Joana have been a really big help over the last few days with all of our questions, and we've made so much progress and improvement to our store thanks to their assistance. They have been incredibly thorough and I'd like to thank them personally for helping me understand the app and how we can make it work the most effectively within our network. The team on the support chat as a whole have all been very helpful from the first day we installed smile. And the app itself is versatile, easy to use, customisable, and has lots of cool features! Would definitely recommend :)
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨
April 4, 2024
Always available and always helpful!
Thank you so much for taking the time to leave us a review! We really appreciate it 🤩 - Smile Team ✨
April 4, 2024
Very quick response and helped immediately! Loved the dog gifs - brightened my day.
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you (and sending dog gifs, too 😂)! Lisa - Smile Team✨