Smile: Loyalty Program Rewards

Super helpful app to work with, and customer service is A+++ It's really helped our Loyalty customers, and we can't imagine not having it going forward!

Got way to expensive

Really helpful customer serivce!

Really good and helpful customer service.

it seems like a good app but I just lose a lot of time and Couldn't make it work. it is not showing in my website and I couldn't understand how clients will see their point or redeem them. I also try to reach through the chat but nobody answered. I was willing to pay after all that trouble with the free version.

Very good customer service :)

The app is great - there is a lot to offer even with the free plan. Customer service is outstanding as well and very quick to respond.

We received a professional supported through Hannah. Nothing to complain.

I had some concerns regarding my plan order maximum being reached, and Andreandana was so helpful to assist me. She listened to my concerns and came up with a solution. Thank you very much!! (I still think there should be another tier between the $49.99/mo and $200/mo option)

Big shoutout to Angie from customer support for always providing top-notch assistance. She's fast, thoughtful, and never steers us wrong, always delivering clear and helpful answers for all our questions and use cases. She's GREAT!

The customer service was phenomenal! As a new user, the support team made it very easy to migrate our customers, showed me how to use the new point system & was available with me for well over an hour to assist. Thank you so much!

There was an issue with the integration because of my theme - NOT because of the Smile app and they dug deep and fixed it for me! Great customer service!

So far very happy with the app and service have been great!

Helpful and quick customer service. I find the integration works well and provides good value overall.

Smile is so great with their service and support. super easy to use platform and extremely friendly, helpful, and prompt support.

Reading some worrying reviews and too many without a reply, although most are positive. Only installed the app yesterday so this might not be the best feedback (I can always update). They would love charging you based on the number of orders but with the free plan the customers don't get to see the points on the product page, account page, checkout and post purchase. The customers are also limited in redeeming the points at the checkout. So on one side, Smile.io would love to make more money if we generate more orders, while restricting our customers experience with their reward system and ultimately our growth and Smile's. This makes no sense.

I had some questions about the Smile app integrations with Klaviyo and the employee I spoke to, Andreandana, was super helpful!

Very helpful and respond promptly, easy app to use as well.