Smile: Loyalty Program Rewards
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Great customer service! I had a question and they replied very fast.
It's great that you were able to get a quick solution to your question! We hope you continue to enjoy the app.
Lynn's customer service was great.
Thank you for your review, we are so glad you had a good experience with Lynn :)
A really easy to use app, with a simple set up which looks great! Amazing support team too. Hannah was really helpful at assisting us and answered all of our questions. Really recommend!
Thank you for this lovely review, I really appreciate it and hope you continue to enjoy the app - Hannah :)
Customer service is so speedy and helpful
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨
Lynn is always helpful and helps me get the information I need promptly.
We are so glad Lynn was able to assist you quickly, hope you enjoy the app :)
Very satisfied with the experience. The process was fast, efficient, and handled professionally.=)
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out in the future if you need anything else! - Smile Team ✨
Cole, Jade and the team are great to work with!
We are so happy to be an app that you enjoy working with! We will always be here for any questions you have :)
I thought I had lost my customer's data with all their points but Cole was able to help me recover them quickly! I'm glad I chose Smile over other rewards apps. It's easy to manage and simple to use from the customer's perspective as well.
Thank you for your lovely review! We are happy to hear you find the app easy to use from both business and customer perspective.
Get app great support really like Smile, it makes me smile when I use it
We smiled reading this review! Thank you so much :)
I had an intricate issue and they responded so quick and it was all resolved within a day! Thank you!
We are so glad to hear your issue was solved quickly! We hope you continue to enjoy using the app :)
Great App with Awesome Support. They really superfast to solve my issued. Keep it on, Smile Team. Don't forget to always keep your SMILE! Many thanks. Eric
Thanks for your lovely review Eric! We are glad your issue was solved quickly :)
Their customer service is superb and the app is very good!
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 - Smile Team ✨
Positive reviews MUST be fake. This is TERRIBLE! I watched as 6 people signed up for my rewards program yesterday and not one is in my database now. This thing sent them a confirmation email, they went to spam folders. It gives a code that you then have to go back to the website to be added to my reward program. When they clicked the link - it gave them a 404 error. I just checked and it is now NOT LIVE on my website even tho it's showing in the Shopify store. Waste of time. Customer support is useless.
We're really sorry to hear that you've had issues getting your program set up correctly. Our team have reached out to help get this resolved for you, but please let us know if there's anything else we can do to help in the meantime.
Good customer service and dev support.
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Great thankyou Lyn was super helpful!
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 - Smile Team ✨
I love that the development team is always working on improving the app. And I just gotta say, the recent support I got from Lynn on an issue that was confusing me was ABSOLUTELY stellar. She went above and beyond, and helped me with a custom code that she didn't have to do. Lynn is definitely the reason why I am now a Smile.io customer for life. (At least as long as they are smart enough to keep her around!) Thanks Lynn, and the whole Smile team, for real, human service, and being a company that cares.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Brandon did an excellent job sharing the path to update my app settings to acheive what I wanted to do with our Rewards program settings. Thank you for the excellent help, concise and spot on.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Really good support
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Customer service is prompt answering all of my questions.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
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