Smile: Loyalty Rewards Program
Smile: Loyalty & Rewards - World's Most Trusted Loyalty App
Rating
4.8
feedback
6,641
chart
#22
All reviews
Rating Breakdown
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Nov. 5, 2024
Thank you for taking the time to rate us 5-stars! 🤩 Don't hesitate to reach out if you have any questions!
Nov. 5, 2024
If I was just reviewing the customer service and troubleshooting/help I just received from Shelby then it would be 10* (seriously, I can't express how grateful I am for her help because without it I would have given up and just taken the hit and removed Smile.io completely rather than deal with the tech issue!), however it seems like I'm reviewing the whole app and my experience so far is that if you're not amazingly tech-savvy (I'm reasonably adept) then it takes a while to get your head around the intricacies. Overall, fantastic support and I have very little to complain about considering that I'm currently using the free plan which gives a great 'basic' offering plus unfaultable customer service. I'm looking forward to understanding Smile.io more and hopefully it won't be long until we're able to upgrade to the better paid plans. (Thank you again, Shelby. You're a star!)
Nov. 5, 2024
Amazing customer support!
We smiled reading this review! Thank you so much :)))
Nov. 5, 2024
Great experience so far and nice people at Smile.
Thank you for the 5 star review! Smile Team ✨
Nov. 5, 2024
Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions! - Smile Team ✨
Nov. 5, 2024
Speedy response time - Lisa was very helpful!
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨
Nov. 5, 2024
Thank you for taking the time to leave us a 5-star review! 🤩 Don't hesitate to reach out if you have any questions! - Smile Team ✨
Nov. 5, 2024
Shelby chatted with me for over an hour answering all my questions about the referral program - so helpful, patient, and fast. Thank you so much!
Nov. 4, 2024
Excellent Loyalty and Rewards app! I had some issues implementing a few of the features and was helped and taken through it step by step. Thanks so much Hannah!
Thank you for leaving such a lovely review. Glad to get those features up and running! We look forward to watching your loyalty program thrive - Hannah :)
Nov. 3, 2024
As a small business owner at Stellarance, we have found Smile.io to be a fantastic tool for building customer loyalty and engagement. The support team was incredibly responsive and helped us set up the mobile widget seamlessly, making it easy for our customers to access rewards on any device. This app has been invaluable in enhancing our customer experience and encouraging repeat purchases. Highly recommended!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Nov. 2, 2024
Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Nov. 1, 2024
having the best experience with this Smile .
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Nov. 1, 2024
Amazing experience with a very thorough onboarding. We've been Smile customers previously with another store but we are still amazed by the level of service offered by Joana, Jade, Andreana, Angie, Maggie and Lisa. All amazing and the perfect ambassadors for an outstanding review platform. Thank you for all your support team.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Nov. 1, 2024
Thank you so much for taking the time to leave this rating! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. Smile Team ✨
Oct. 31, 2024
Prompt customer service
Thank you for the 5 star review! 🙌 - Smile Team ✨
Oct. 31, 2024
Thanks so much for taking the time to leave a review! We genuinely do appreciate it 🙏
Oct. 31, 2024
Fast and helpful customer service.
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions, Smile Team ✨
Oct. 31, 2024
So far we are loving this app. Any issues we have had were dealt with quickly and easily via the online chat with Shelby.
Thank you for taking the time to leave this review! We're so glad to hear that you had a helpful experience with Shelby 🤩
Oct. 31, 2024
The customer service is top notch.
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏 Yours in Loyalty, ✨ The Smile Support Team ✨
Oct. 30, 2024
I'm enjoying the app, and Shelby, from the customer service was very friendly and efficient.
Thank you for taking the time to leave this review! We're so glad to hear that you had a great experience with Shelby 🤩 - Smile Team ✨