Smile: Loyalty Program Rewards
Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
feedback
4,154
chart
#25
All reviews
Nov. 20, 2025
Very responsive and super helpful!
Thank you so much for your kind words! We're so glad to hear that you found our team responsive and helpful. We truly appreciate you taking the time to leave a review! 😊 — Smile.io Team ✨
Nov. 19, 2025
Erin from support was super helpful and so knowledgeable!
Thank you so much for the lovely review! We're thrilled to hear that Erin was so helpful and knowledgeable — we’ll be sure to pass along your kind words! 😊 - Smile.io Team ✨
Nov. 19, 2025
Thanks for the 5-star rating! 🌟 Your support means a lot to us! - Smile.io Team ✨
Nov. 18, 2025
Sehr guter Support !
Vielen Dank für dein tolles Feedback! Es freut uns sehr zu hören, dass du mit unserem Support zufrieden bist. Wir wissen deine Rückmeldung wirklich zu schätzen! 😊 - Smile.io Team ✨
Nov. 18, 2025
We use Shopify (Symmetry)for our women's fashion store and the Smile app works well for us. We recently requested help with accessing loyalty points more quickly at the till point and the Smile team provided swift and clear instructions. Thank you.
Thank you for your review! Our support team has reached out to see if there is anything else we can assist you with :) - Smile Team
Nov. 18, 2025
Shelby Customer Support is awesome!
Thank you so much for your kind words! 💛 We're thrilled to hear that you had an awesome experience with Shelby. We’ll be sure to share your lovely feedback! 😊 - Smile.io Team ✨
Nov. 18, 2025
Nov. 18, 2025
very good support team
Thank you so much for your kind words! We're so glad to hear that you had a great experience with our support team. Your feedback means a lot to us! 😊 — Smile.io Team ✨
Nov. 18, 2025
Thanks so much for the 5 stars! 🌟 Your support means a lot! — Smile.io Team ✨
Nov. 17, 2025
Lynn was very helpful when I had a billing question :)
Thank you so much for your kind words! We're happy to hear that Lynn was able to help with your billing question. We’ll be sure to share your lovely feedback with her! 😊 — Smile.io Team ✨
Nov. 17, 2025
Excellent service quick and efficient
Thank you so much for the 5-star review! 💛 We truly appreciate your support and the time you took to rate us — it means a lot to our team! 😊 - Smile.io Team ✨
Nov. 14, 2025
I am completely satisfied with Smile. The support Cole provided was exceptional. Setting up apps and programs on Shopify isn't my area of expertise, but Cole and the user-friendly Smile app guided me through every step. He also provided crucial best practices to ensure my loyalty program was launched successfully. I would recommend this program.
Thank you so much for your thoughtful and detailed review! We're delighted to hear that you had such a great experience setting up your loyalty program and that Cole was able to guide you through the process so smoothly. We’ll be sure to share your kind words with Cole — they’ll mean a lot! 😊 We truly appreciate your recommendation and support. - Smile.io Team ✨
Nov. 14, 2025
Great app to customize your Loyalty Rewards program. And the team is super helpful if you have any questions!!
Thank you so much for the wonderful review! We're so glad to hear that you’re enjoying customizing the loyalty program and that our team has been helpful along the way. We truly appreciate your kind words and support! 😊 - Smile.io Team ✨
Nov. 14, 2025
Un grand merci à Ezra, le conseiller qui m'a permis de régler mon soucis en 30 sec.
Un grand merci à toi pour ce super retour ! 💛 Nous sommes ravis d’apprendre qu’Ezra a pu t’aider aussi rapidement et efficacement. Nous lui transmettrons ton message, cela lui fera très plaisir ! 😊 - Smile.io Team ✨
Nov. 13, 2025
Very good customer serivice! highly recommended
Thank you so much for your kind words! We’re so happy to hear that you had a great experience with our customer service team. Your recommendation means a lot to us! 😊 - Smile.io Team ✨
Nov. 13, 2025
Thank you for your review! Our team have reached out to see if there is anything else we can assist you with :)
Nov. 13, 2025
Straightforward app to use, and Erin is always there with helpful links and clear answers. I upgraded my plan today. My customers are showing more and more interest.
Thank you so much for sharing your experience! We're delighted to hear that Smile has been straightforward to use and that Erin’s support has been so helpful, we’ll be sure to share your kind words with Erin! It’s wonderful to know your customers are getting more engaged too 😊 - Smile.io Team ✨
Nov. 12, 2025
Sweet App that does as it says on the tin - easy to setup with great support.
Thank you so much for your kind words! We're so glad to hear that Smile was easy to set up and that our support team could help make the experience even smoother. We truly appreciate your support and feedback! 😊 - Smile.io Team ✨