Smile: Loyalty Program Rewards
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Great customer service
Thanks so much for taking the time to leave a review! <3 We are happy to hear that our Support Team could help!
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Ezra was very professional and kind. Follow up was amazing and helped me find a solution.
Thanks for taking the time to rate us 5 stars! So glad Ezra could help get you up and running. We really appreciate the review 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨
Very helpful with any questions I’ve had throughout the years. And my customers love being able to rack up points for rewards!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Great support ! Thank you !
Thanks so much for taking the time to leave a review! We really appreciate the kind words 🙏 - Smile Team ✨
I've been using Smile for years and haven't run into many issues. All issues I've had, have been resolved quickly. Recently, Lisa was able to help answer a few questions I had about the app, my Shopify theme and customer reviews.
Thanks for being our merchant and leaving a review about us. We are glad to hear that you have been enjoying Smile and that you've found our support team, especially !Lisa! to be helpful. That's what we're here for 🤓 Yours in Loyalty, ✨ The Smile Support Team ✨
Excellent app. Good customer service.
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
j'adore l'application, elle est très simple et facile a utilisé et Lisa tous suite repondu a toute mes réponse. merci beaucoup
Merci beaucoup d'avoir pris le temps de laisser cet avis 💖 Ce fut un plaisir de vous aider ! Lisa - Smile Team✨
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Cole from support really help me solve my issue
So pleased Cole could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
Thank you so much for taking the time to leave this review! We really appreciate it 💖
Thanks so much for taking the time to leave a review! We really appreciate it 🙏 - Smile Team ✨
2-3 weeks ago, I reached out to Smile by email, explaining again the problem we were having as we reached the point where we needed to upgrade to $199USD/month because of the number of orders we process per month. I had previously shared with Lisa, the COO that we love Smile, but because as a bakery most orders are small, we could not justify paying $199US /month just because we have over 2000 small orders per month as some of our orders are 3.99 and with the incentive we give as well to our clients it was not reasonable for us. The app should not be based on amount of orders as it is discriminating when you do lots of small orders. Andrea, reached out to me with a promotion of 50% for a starter plan to allow us to pay only $24.50 USD instead of $49 USD. Thank you Andrea for your help!
Thank you for taking the time to share your feedback with us. I have reached out to you via email to work towards a resolution. I am confident that we can find a solution for your business. -Sarah
This app has been great! Had a small issue with the widget not showing on our site due to some other app code blocking it and Cole was able to fix the issue quickly! Also Lynn was very helpful and so quick about fixing something with our billing!
Thank you for taking the time to leave a review! I'm glad we could help!
Thanks so much for taking the time to leave us a review! We genuinely appreciate you doing so 🙏 We did reach out to your last conversation thread to see if there was any additional feedback you could provide us. Hope to hear from you there to learn more about your experience using Smile 🤓 Yours in Loyalty, ✨ The Smile Support Team ✨
Excellent app, have been using it for years and they always look after us well.
Thanks so much for taking the time to leave a review! We really appreciate it 🙏 - Smile Team ✨
Andrea and the whole Smile team have all been amazing!
So pleased Lynn could help you out! Thank you so much for taking the time to leave us a 5-star rating! We really appreciate it 💖
Lisa was excellent in providing great customer service!
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂
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