Smile: Loyalty Program Rewards
Customer loyalty points, VIP tiers, referrals, rewards program
Rating
4.9
feedback
4,250
chart
#26
All reviews
Review RSS Feed
June 9, 2024
Fantastic customer support! Fast response time.
Thanks for leaving a review! So glad to hear that Karen was able to quickly answer your questions and that you found her to be helpful. This is what it's all about :)))
March 6, 2024
The app works well and the support team is very helpful and accommodating!
Thank you for your kind review!
March 5, 2024
Andreandana was a great service rep.! Helped with all of my questions!
Thank you so much for your review. We agree that Andreandana is awesome! 🤩 Please reach out if we can help with anything else 🙏 Cheers The Smile team 🤗
Aug. 17, 2024
Excellent app with the support is fantastic
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
March 5, 2024
Have been using this app for a while now, and it's mostly great. There are a couple of features in the higher tier program I wish the lower budget versions had, because I just don't do the business volume to justify paying more to be able to segment my really good customers or be able to expire points, which i think would be a good incentive to get people shopping. Have only had to contact support a couple of times and they've been great and extremely responsive.
March 5, 2024
Highly recommend. After reviewing many reward programs, I selected Smile. Best decision, it has been a home run. I had one small question and Joana on chat was amazing. She took her time with me and answered all of my follow up questions. She even offered a quick program review. A++
Thanks for the kind words! We really appreciate it 🙏 Yours in Loyalty, ✨Joana - The Smile Support Team ✨
Aug. 4, 2025
Great so far - reasonable pricing, great customer support by Andrea, plenty of functions. If they add multiple language possibility, would give them 6 stars :)
Thanks for your 5 stars! We hope you continue to enjoy the app :)))
March 4, 2024
Fast, friendly, and professional support!
Thank you so much for the 5-star rating 💖 If you need any help, please do not hesitate to reach out. Smile Team ✨
March 4, 2024
Lisa Gallagher was extremely helpful in getting my questions answered!
Thank you so much for taking the time to leave this review 💖 It was a pleasure assisting you! Lisa - Smile Team✨
March 4, 2024
Jade was very helpful! I did not expect a response so quickly and she answered all the additional questions I had!
Thank you so much for taking the time to leave such a wonderful review! We are happy to hear that you are happy with Smile! Yours in Loyalty, ✨ Jade &The Smile Support Team
March 3, 2024
Angie from Smile has been si patient & helpful while trying to integrate another app to our SMILE account. Not only this, but she went above & beyond helping me with other Smile functions, thank-you so much!
Thanks for taking the time to leave a review! I'm so glad I could help :D - Angie & the Smile Team ✨
March 2, 2024
Top notch Customer service!
Thank you so much for taking the time to leave this review! We really appreciate it 💖 Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Oct. 7, 2025
Very easy to use and Shelby helped me set up a email workflow really easily!
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
March 1, 2024
Merci à Jade qui m'a beaucoup aidé. J'ai pu régler mon problème rapidement grâce à elle, elle est super
Thank you so much for taking the time to leave such a wonderful review! We are happy to hear that you are happy with Smile! Yours in Loyalty, ✨ Jade &The Smile Support Team
March 1, 2024
Thanks so much for leaving us a review! Angie & the Smile Support Team ✨
Feb. 29, 2024
We moved from another app to Smile. We have been avoiding to do this for years before because Smile doesn't offer point expiry on the basic pricing tiers, but the whole app is very well done and the interface is excellent so it was worth the change. It feels like a very steady and solid app, and the support from David was quick and responsive when we migrated from the previous app.
Thanks for leaving a review! Don't hesitate to reach out if you have any questions. We're always here when you need us! Smile Team ✨
Feb. 29, 2024
I would definitely recommend this app to anyone running a business online. I love rewards points and referral incentives, personally, so I know my customers appreciate it as well. It's such a great way to build your business and give back. The app is super simple to navigate and makes it easy to customize your settings.
Thanks for taking the time to rate us 5 stars! We really appreciate it 🙂 Yours in Loyalty, ✨ The Smile Support Team ✨
Feb. 29, 2024
Quick Support from Lynn ! Awesome app!
Thank you for the 5-star rating and kind words! We appreciate it 💛 -The Smile.io Team
Jan. 31, 2025
Terrible support.
We have reached out to you via email to resolve the issue you are experiencing. The Smile Support Team
Feb. 29, 2024
Support was super fast and friendly. Wonderful service
Thank you so much for taking the time to leave a review! We are happy to hear that you are happy with Smile! Yours in Loyalty, ✨ Jade &The Smile Support Team