All reviews

Rating Breakdown

  • 5
    91% (3,870 ratings)
  • 4
    6% (237 ratings)
  • 3
    1% (54 ratings)
  • 2
    1% (23 ratings)
  • 1
    2% (67 ratings)

Reviews with Text

  • 91% (3,851)
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5 / 5 Share

Feb. 28, 2024

Awesome stuff

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review! We are so glad you're enjoying the app!

5 / 5 Share

Feb. 28, 2024

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a 5-star rating, we truly appreciate it! πŸ’› -The Smile.io Team

5 / 5 Share

Feb. 28, 2024

My customers absolutely love my new reward program, and of course this increases loyalty. Jade, sales rep, has been such a gem, helping me upgrade my plan and supporting me in the best ways! So nice to actually communicate with a human that is so helpful. Great job Smile- you make me SMILE!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave such a wonderful review! We are happy to hear that you are happy with Smile! Yours in Loyalty, ✨ Jade &The Smile Support Team

5 / 5 Share

Feb. 27, 2024

Amazing! Work perfectly, great support and many opportunities! Love it, thank you

Using app

Over 1 year

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much for taking the time to leave a review! We are happy to hear that you are happy with Smile! The Smile Team ✨

1 / 5 Share

Feb. 27, 2024

Hello!! I paid the 199.00 plan but this application has many problems and I dont receive a response... the application dont save the changes, it logs me out to the panel and it dont let me working. Please, any response let me know in [email protected]

Store

B-Fit

Using app

About 1 month

Total reviews

3

Average rating

3.7

Developer Reply

We are so sorry to hear that your experience wasn't up to our usual standards. I have reached out via email to the address above learn more about your experience. Karen & the Smile team.

5 / 5 Share

Feb. 27, 2024

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review! ✨ The Smile Team ✨

4 / 5 Share

Feb. 27, 2024

It is a very capable app and esasy to set-up, but it was not what the client required at a 100%, also tech support is a plus.

Store

Biolube

Using app

8 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your review! πŸ™ We have reached out via email to see if there is anything we can improve on. Smile Team

5 / 5 Share

Feb. 27, 2024

Great app all around - mature but modern. So easy to configure and integrate, full of well-thought-out features. Excellent support too! I've used it on many client stores over the years.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review! We are happy to hear that you are happy with Smile! Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share

Feb. 27, 2024

Using app

Over 4 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave a review! We are pleased to hear that you are happy with Smile! The Smile Team ✨

5 / 5 Share

Feb. 26, 2024

Using app

Over 1 year

Total reviews

7

Average rating

3.9

Developer Reply

Thank you for your review! We hope you enjoy the app!

5 / 5 Share

Feb. 26, 2024

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for leaving us a 5 star review! πŸ’– Don't hesitate to reach out if you have any questions. We're always here when you need us! Jade & Smile Team ✨

5 / 5 Share

Feb. 23, 2024

Fast & helpful customer service

Store

Bubbsi

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review! Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share

Feb. 23, 2024

We have been very happy with Smile and have been using the product for a few years now. If you are looking for a rewards program, you need to add Smile to your list.

Using app

Over 5 years

Total reviews

15

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review! We are happy to hear that you are happy with Smile! Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share

Feb. 22, 2024

Lynn was prompt, courteous, and was able to answer our questions.

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review! <3 We are happy to hear that Lynn could help! Yours in Loyalty, ✨ The Smile Support Team ✨

4 / 5 Share

Feb. 22, 2024

Super helpful customer service team. App could do with better built-in analytics.

Using app

Over 3 years

Total reviews

7

Average rating

4.9

Developer Reply

Thank you for your review, we are so glad that our customer service team was able to help you! One of our team members has reached out to find out more about your analytics needs - we appreciate your feedback here :)

5 / 5 Share

Feb. 22, 2024

best loyalty program!

Using app

Almost 3 years

Total reviews

9

Average rating

4.3

Developer Reply

Thanks so much for taking the time to leave a review! <3 We are happy to hear that our support could help! Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share

Feb. 22, 2024

Using app

About 2 years

Total reviews

4

Average rating

4.8

Developer Reply

Thanks so much for taking the time to leave a review! - Angie and the Smile Team

5 / 5 Share

Feb. 22, 2024

Great app and even better customer service! Jade was incredible in assisting with our questions and going the extra mile to ensure our satisfaction!

Using app

Over 2 years

Total reviews

9

Average rating

5.0

Developer Reply

Thanks for leaving us a 5 star review! πŸ’– Don't hesitate to reach out if you have any questions. We're always here when you need us! Jade & Smile Team ✨

5 / 5 Share

Feb. 27, 2024

INSTANT ROI. This app is a MUST have and since we've implemented it, nearly everyone in our country has followed suit. Great service - fast response, NOT ai bots, REAL PEOPLE! In doubt? Many users WILL use the referral/cashback. For reference, about 10% of our users use referral, and 30-40% use the cashback. An easy implementation with a clear benefit for biz owners.

Using app

About 1 year

Total reviews

7

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave us such a lovely review! <3 We are happy that Smile has been able to make an impact on your store and that our support has been able to assist :) Yours in Loyalty, ✨ The Smile Support Team ✨

5 / 5 Share

Feb. 21, 2024

good support

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for taking the time to leave a review! We really appreciate the kind words πŸ™ Yours in Loyalty, ✨ The Smile Support Team ✨