Spocket: US & EU Dropshipping
Dropshipping US and EU products - Aliexpress Dropshipping
Rating
4.2
feedback
532
chart
#269
All reviews
Review RSS Feed
May 23, 2024
Spocket is a good application that significantly simplifies the process of adding products to a store. While there are some minor issues, particularly concerning the integration with products from AliExpress, these are primarily due to the Aliscraper app, not Spocket itself. Any questions or problems I've had were always resolved within a few days by Spocket's supportive and responsive team. Their customer service is commendable and greatly enhances the overall user experience.
Your kind words mean a lot to us! We're committed to providing the best possible service and support to our users, and it's great to know that we're meeting that commitment. - Erwin
May 17, 2024
Great App!Very easy to use. Tones of nice products!
Hi Keep Fit Fitness Store! Cool! We are happy to know that you found the best app that will fit your needs in creating an online store. Take your time browsing our products to add to your store. We have great products you can choose from and we are adding more soon! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby
May 17, 2024
scammer caution, and red flag!! They charged my developing Shopify Store https://test-allen.myshopify.com/ by Paypal for 598USD two months at 1 day in 1 transaction, and I contact the support for refund, the support contacted me to make me believe who was going to refund me, after 2 weeks they are not going to respond email, totally scammer!! I complained with shopify and paypal, unfortunately nobody could stop Spocket Scammers continually scam drop-shippers on internet, what a shame!
Hi there! We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] Thank you for giving us a chance and we wish you all the best!- Abby
May 15, 2024
John was very knowledgeable and was able to answer all my questions and concerns
Hi there! Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by John. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby
May 14, 2024
Large selection and easy integration.
Hi there! That's fantastic to hear! We're glad you're enjoying the premium products available on Spocket. Our team works hard to curate a selection of high-quality items to help you elevate your online store. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] We're here to support you every step of the way! - Abby
May 12, 2024
Very helpful thank you
Hi Smart remote! Thanks for the review! We are happy to know that Spocket helps you with your business. Rest assured that we always have your back. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby
May 5, 2024
It has been a great experience. The app is easy to use and works seamlessly with my Shopify store. I have been doing all the research and setup on my own with the help of videos and such. Spocket is the first app I started using when I setup my Shopify store and I couldn't be happier.
Hi there! Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers and rest assured that we will assist you every step of the way. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby
May 4, 2024
Mycket bra utbud av produkter!
Hi Palettparadiset! Häftigt! Vi är glada att veta att du hittat den bästa appen som passar dina behov när du skapar en onlinebutik. Ta dig tid att bläddra i våra produkter för att lägga till i din butik. Vi har fantastiska produkter du kan välja mellan och vi lägger till fler snart! Kontakta oss gärna 24/7 via vår chattkanal eller så kan du skicka ett e-postmeddelande till [email protected] - Abby
April 23, 2024
I like Spocket, the most important thing is the support team which is available always. Ill keep working with them.
We're thrilled to hear that you're enjoying Spocket! Providing excellent support is a top priority for us, and we're glad to hear that our team has been able to assist you whenever you need it. We look forward to continuing to work with you and providing the support you deserve. If you have any questions or need assistance in the future, please don't hesitate to reach out. Happy Spocket-ing!
April 19, 2024
Most of my sales have been from Spocket suppliers. The selection is large and they always add new vendors. They carry many trendy and popular items. I have had excellent customer service from their team, especially Eleanor.
We're so glad to hear that you've had an excellent experience with our customer service team! Eleanor is an amazing member of our team, and we're proud to have her representing Spocket. She's always going above and beyond to help our customers, and it's fantastic to hear that she's made a positive impact on your experience. - Erwin
April 14, 2024
Outstanding service
Thank you very much! We're thrilled to hear that you're satisfied with the service. Providing outstanding service is our goal, and we're here to support you every step of the way. If you ever need assistance or have any questions, please feel free to reach out. We're here to help! Happy Spocket-ing!
March 28, 2024
I used Spocket for over a year on the unicorn plan connected to a Shopfiy store. For us, some orders get processed fast, with no issues BUT too many don't. The main issue are the Sellers on the platform. Sellers don't seem to keep their inventory up to date. As a result, orders we receive end up not getting fulfilled in one way or another. Also, response time from Sellers is very slow which mean's customers have to wait for a long time only to get a response that item is not available! Spocket support is there (which is good) but they too must wait for Seller and can't do much other than wait. Sometime Seller cancels order without any reason! Also, when the sync is lost between Spocket and Shopify, it leaves inventory info inaccurate on Shopify. There don't have a tool to fix this. I hope Spocket cleans up and kicks the slow responding Sellers off the platform very soon and addresses the Sync issue otherwise I will stop using them. I am not waiting for them and looking to find a better platform.
Thank you for sharing your feedback with us! We're genuinely sorry to hear about your experience, and we apologize if we didn't meet your expectations. However, we're committed to resolving any concerns you may have. Please don't hesitate to contact us via chat or email at [email protected], and we'll address this matter promptly. Your understanding and patience are greatly appreciated.
March 27, 2024
Easy to add my products as a supplier
We're delighted to hear that you found it easy to add your products as a supplier! Our goal is to provide a seamless experience for you. If you have any further questions or need assistance, please feel free to reach out to us. We're here to support you every step of the way! Happy Spocket-ing!
March 21, 2024
Like it! Very helpful!!!
Thank you for the review! We're thrilled to hear that Spocket is helpful to your business. If you require any assistance in the future, please don't hesitate to reach out. We appreciate your trust! Happy Spocket-ing!
March 20, 2024
Love it, I hope it will be around for long time
It's wonderful to hear that you're loving Spocket. Let's continue to grow together. If you need anything at all, please don't hesitate to reach out again. Thank you for your trust! Happy Spocket-ing!
March 16, 2024
Great customer service
Hi Tape & Supply! Thank you so much! It fills us with pride to know that our service is valued by our drop shippers. We strive to be the best we can be every day. We’ll make sure that the team receives your feedback. It will make their day! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby
March 14, 2024
I love everything about this program. Its very simple to use. I love the shipping times on my products.
Hi 5th & Barnett Creative Fashions! Wonderful! Thanks for choosing Spocket app for your dropshipping business. That's right, we made it easy for everyone and indeed simple and fast. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby
March 13, 2024
I am impressed with the wide selection of items from smaller, more unique US and European businesses, which will help my shop stand out. Also Leah was a big help when I ran into a snag with duplicating my store accidentally. She is very patient, knowledgeable, clear, and polite. The support team got it fixed in a couple of days.
Hi Gynarchy Shops! Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Leah. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby
March 9, 2024
I like this app a lot It’s easy to use
Hi there! Wonderful! Thanks for choosing Spocket app for your dropshipping business. That's right, we made it easy for everyone and indeed simple and fast. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby
March 8, 2024
Good quality products
Hi there! Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. We'll keep on adding more products for you to choose from. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby