Spocket: US & EU Dropshipping
Dropshipping US and EU products - Aliexpress Dropshipping
Rating
4.2
feedback
532
chart
#269
All reviews
Review RSS Feed
March 6, 2024
My experience with Spocket - US & EU Dropshipping has been transformative for my e-commerce business, largely due to its standout features that cater specifically to the needs of modern entrepreneurs. The platform's ability to filter products from U.S. and EU supplier warehouses significantly reduced shipping times, a key factor in boosting customer satisfaction and conversion rates. This focus on rapid delivery aligns perfectly with consumer expectations for quick and efficient service, setting my store apart in a competitive market. Additionally, Spocket's support team has been a pillar of strength; their responsiveness and effectiveness in handling inquiries and resolving issues have been invaluable. This high level of support not only eases operational stress but also allows me to concentrate on growth and customer engagement. A defining attribute of Spocket is its curated selection of high-quality products. This careful vetting process ensures that I'm offering my customers items that are not just fast to deliver but also meet a high standard of quality, fostering trust and loyalty among my customer base. The platform's seamless integration with major e-commerce systems like Shopify and WooCommerce has been a game-changer, simplifying the technical aspects of managing an online store. This ease of integration allows me to focus more on strategic activities like marketing and brand development rather than being bogged down by technical challenges. In summary, Spocket has been instrumental in elevating my e-commerce business through its emphasis on quick shipping, exceptional support, quality product selection, and easy integration with e-commerce platforms. It stands as a valuable tool for any entrepreneur looking to thrive in the fast-paced online retail environment.
Hi there! Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers and rest assured that we will assist you every step of the way. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby
March 3, 2024
Hi Christianna Casta Boutique! Thank you for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby
March 2, 2024
love this site amazing products Fast delivery and great shipping rates.
Hi HQ Fashion & Pets! Thanks for leaving us such a wonderful review. It gives us much pleasure to know that you love the experience. Your kind words encourage us to continue doing our best. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby
March 1, 2024
I love it
Hi there! Thank you for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby
Feb. 27, 2024
MUY BUENA LA APP, SIN EMBARGO, SE DEBE MEJORAR E IMPLEMENTAR LOS ENVIOS A LATINOAMERICAN A PRECIOS COMPETITIVOS.
Hi MAGICAL OUTDOOR! ¡Fresco! Nos alegra saber que encontró la mejor aplicación que se adapta a sus necesidades al crear una tienda en línea. Tómese su tiempo para explorar nuestros productos y agregarlos a su tienda. ¡Tenemos excelentes productos entre los que puede elegir y agregaremos más pronto! No dude en comunicarse con nosotros las 24 horas del día, los 7 días de la semana a través de nuestro canal de chat o puede enviarnos un correo electrónico a [email protected] - Abby
Feb. 27, 2024
Spocket is an excellent dropshipping app!
Hi Electronic Oasis! Thanks for leaving us such a wonderful review. It gives us much pleasure to know that you love the app. Your kind words encourage us to continue doing our best. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby
Feb. 25, 2024
Spocket didn’t meet my business needs just yet as more choices needed for my type of business. But I found the ease of use with Shopify, the ability to pause and reactivate, then cancellation ( hopefully not for long)!, all features very useful. I needed support and Lorena helped me immediately. I hope to be back
Hi Odlum and Chica Pet Products! Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Lorena. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby
May 13, 2024
I tried to give Spocket another try, but it’s just not going to work out with us. I can’t afford to keep continuing to refund customers due to sellers not shipping orders in a timely fashion. The platform is ok if you have no issues but once a supplier doesn’t ship, Spockets response time is outrageous. I will no longer be using this platform once we receive a resolution on this last order. It’s too inconsistent and hurting our business.
Hi 7Kouture! We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. Please don't hesitate to reach out to us at [email protected] anytime. Thank you for giving us a chance and we wish you all the best! - Abby
Feb. 23, 2024
OJ Songsong from CS was so helpful and answered all my annoying questions very fast... Now lets wait for sales to come through
Hi Lizush! Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by OJ. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby
Feb. 18, 2024
I would Definitely recommend this website to others! Spocket has opened up a whole new world of products for my online store. I'm forcing myself to stop working on this Sunday early evening because I must spend more time with my Family. But the number of products and pricing is just such a Blessing!!!
Hi there! Thanks for the review! We are happy to know that Spocket helps you with your business. Rest assured that we always have your back. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby
Feb. 16, 2024
Customer service is amazing, especially, Eleanor and Spencer they were dedicated and fully responsive to my multiple questions
Hello The X Warehouse! Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Eleanor and Spencer. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby
Feb. 9, 2024
Leah was amazing, she very very patient and guides you every step of the way. GO LEAH............
Hi Dominica Beauty! Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Leah. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby
March 24, 2024
Prinz in customer service is exceptional. I enjoy using Spocket. Very user friendly and great products
Hi Carla's Specialty Merchandise! Thanks for sharing your positive review of Leah's service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby
May 30, 2024
Eleanor helped me with getting all my products shipped and paid for as well as showing me how to find the original vendor of my supplies by going to your "Live Products" list on Spocket and clicking on "View Product" it allows us to see the original vendor. I feel great after they help me fix my issues.
Hi there! Thanks for your awesome review. It’s our pleasure to provide you with the best app you can use for dropshipping. We’re also so grateful that you took the time to share your feedback with Ria. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Rest assured that we'll keep on striving. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby
Jan. 20, 2024
SCAM Extremely bad. their support is ubsolutely terrible, they dont even know what to do,they dont know their job,they dont know how to deal with issues. they read the messeges and they dont reply for ours or even days! i ordered a product from a supplier named ''jasper'' and is been a month and he hasn't delivered it yet. support from jasper dont refund me and they also dont know what to do because the supplier doesnt answer to them! Spoket you are a SCAM!
Hi Pulse4Season! Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concerns. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at [email protected] so we can look into this matter right away. Thank you for your understanding and patience. - Abby
Jan. 12, 2024
So far, so good, but I'm yet to test the platform's advantages and downsides, though. I guess Spocket's main advantage is its wide variety of products from the U.S. and Europe, which are vastly different from the usual and widespread chinese fare you find in other marketplaces.
Hello Kiraras Store! Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our drop shippers and rest assured that we are focusing on supplier sourcing and hoping that we can add more products with various niches. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby
Dec. 29, 2023
It s very helpful. Ilove it.
Hi Nakinsige! Awesome! Reviews like yours make our day because it makes all the hard work worthwhile. It's so fantastic that our assistance has made such a difference in your dropshipping journey. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby
Dec. 29, 2023
business owners, I know you're excited about the potential and excitement of a new side hustle/ additional income etc. Do your self a favor and don't deal with this company. You've been warned. Your profit margins are none existent, the processing and delivery times are inconsistent. They will fight you to cancel a membership even if it's within the same month you were charged. If you're wondering why so many 5 stars for a company that is so horrible? The customer reps are professional and friendly. The company's policy are self serving. Their response to my request on my refund is that "you won't be charge after November 2024" ... What? It's December 2023. How is this a company even in business? Consumer protection ? Where? 12/23/2023-response to reply; a representative reached out and is requiring a phone conversation. I’ve already stated that email is my best contact method with this company. The email also stated that they wanted to explain the refund policy to me….. there’s no respect for my time or best contact method. Any company with the intention of doing the right thing for their clients would resolve the issue ASAP. These people are literally stealing money. I don’t feel comfortable deleting the app because they may turn around and say they can’t do anything about it. So disturbing! Over $300 for the annual fee and they don’t want to refund it. it hasn’t been months, it’s not unreasonable to process a full refund. 12/29- Still No Refund… They are still unwilling to communicate via email. I’m Different “managers” reach out asking to speak in the phone to explain the policy…. There isn’t a level of service where one person would own the issue until it’s resolved… you’re basically a hot potato no one knows hot to deal with. They’re just hoping I’ll go away.
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concerns. One of our account managers will reach out to you directly to help with any issues that you may have. Feel free also to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] so we can look into this matter right away.- Abby
Dec. 18, 2023
So far So good. Customer service is great when I'm talking to a human. Thank you very much
Hello L&A Shops! Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. We'll keep on striving for excellence for you. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby
Dec. 18, 2023
The app support works amazing, Ria solved all my questions and advised me. Definitely 5 stars
Hello JoyCart! Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Ria as quickly as possible. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby