All reviews

Rating Breakdown

  • 5
    76% (406 ratings)
  • 4
    8% (44 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (6 ratings)
  • 1
    13% (68 ratings)

Reviews with Text

  • 94% (502)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 4, 2023

Store

777tech

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello 777tech! Thank you for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby

5 / 5 Share

Dec. 1, 2023

I just started using the app, and the greatest part that I experienced so far is the customer service. I encountered a technical issue and it was resolved in a few minutes by talking with Eleanor, she was very prompt and helpful. I definitely encourage more people to use this service.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello My Pet Sector! We are glad you love the experience and Eleanor was able to help you with your concern. Your kind words encourage us to continue doing our best. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby

3 / 5 Share

Dec. 5, 2023

The previous experience has a problem and the issue has been eventually resolved in a positive way.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello Life In VIP! We’re so grateful that you took the time to share your feedback with us! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby

5 / 5 Share

Dec. 31, 2023

Support is wonderful and quick to answer!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello The Inner Spring! Thank you for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby

5 / 5 Share

Nov. 13, 2023

Prinz from the CS Team was awesome - walked me through the situation, very responsive/knowledgable, and resolved my issue quickly - appreciate it!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello The Emporium Matrix! Thanks for sharing your positive review of Prinz's service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby

5 / 5 Share

Nov. 10, 2023

Using app

4 days

Total reviews

10

Average rating

5.0

Developer Reply

Hello themiraclebrands.com! Thank you for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby

5 / 5 Share

Nov. 6, 2023

I like it. I love that they make things so easy. The Customer Service is excellent.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello a sea of things! We are always here and happy to help! We're glad you're loving Spocket! Let's keep growing together. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby

5 / 5 Share

Nov. 5, 2023

Using app

7 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hi The Sauce Boss! Thank you for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected]

5 / 5 Share

Oct. 27, 2023

I'm an amateur in the business and, after trying many other apps, I had to get rid of them and just keep Spocket. Many look like they have it all together, but none compare to Spocket for small new businesses who want to function like the big guys.

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello eNYCultures! Thank you so much for you review! It fills us with pride to know that our service is valued by our dropshippers. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby

5 / 5 Share

Oct. 21, 2023

Easy company to work with

Using app

11 months

Total reviews

10

Average rating

5.0

Developer Reply

Hello MaddisonCo Inc! Thanks for leaving us such a wonderful review. Spocket is most recommended for beginners in dropshipping business hence we made this easy for everyone. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby

5 / 5 Share

Oct. 20, 2023

Rohini was a friendly staff who helped solve issues with my orders.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hello Travelupic! Thanks for leaving a review. We are so glad to hear that you are happy with the assistance provided by Rohini. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby

4 / 5 Share

Oct. 16, 2023

Prinz was professional and immediately helped me with my inquiry. He didn't make me wait long at all and answered my questions clearly. He gets a definite 5-star rating. One improvement for Spocket to consider would be regarding pricing settings for products. It would be very handy to be able to set supplier-specific rules instead of only global rules for all products. Also once you have set a price, you cannot update it in Spocket and have to individually update each price in Shopify manually. Hopefully, these changes can be implemented in the near future. Another annoying feature is that not all suppliers update the shipping information (long after the processing time has passed) and you have to chase them to find out if they shipped an item or not. It would be wonderful if Spocket ensured that suppliers met these basic conditions to save all of us time :)

Using app

7 months

Total reviews

6

Average rating

4.8

Developer Reply

Hello InspirationIncluded! Thanks for your feedback! We’re truly grateful for your comments about Prinz and will make sure we share your compliments with him! Meanwhile, we have forwarded your feedback to our developer team and see what can be done in the future. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby

5 / 5 Share

Oct. 14, 2023

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Mitech Innovation Store!Thank you for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby

5 / 5 Share

Oct. 13, 2023

Thank you for existing and collaborating with the one of the leading online e-commerce greatest platform Shopify

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Mishka Jewel! Thanks for your feedback! We are glad to hear that you are using Spocket on your Shopify store for quality products. Rest assured that we are bringing in more suppliers you can choose from! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby

4 / 5 Share

Oct. 11, 2023

I WOULD RECOMMEND SPOCKET.

Using app

2 months

Total reviews

2

Average rating

4.5

Developer Reply

Hi ALL ESSENTIAL NEEDS, LLC! Thank you for recommending Spocket! We are happy to know that you are enjoying your experience. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby

5 / 5 Share

Oct. 10, 2023

its look good, specially for quality products, i hope to stay that way

Using app

7 months

Total reviews

15

Average rating

4.9

Developer Reply

Hello EX-STOCK CANADA! Thank you so much! It fills us with pride to know that our service is valued by our dropshippers. We strive to be the best we can be every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby

5 / 5 Share

Oct. 10, 2023

easy to use fast shipping

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi It’s Your Touch! Thank you for the wonderful review! We’re proud to deliver great value to our dropshippers and rest assured that we are focusing on adding more products and suppliers that offer fast shipping. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby

4 / 5 Share

Oct. 10, 2023

Net aan het ontdekken en prima tot nu toe

Using app

11 days

Total reviews

1

Average rating

4.0

Developer Reply

Welkom bij Spocket! We zijn blij dat je hebt besloten om onze service te gebruiken voor je dropshipping-reis. Neem gerust 24/7 contact met ons op via ons chatkanaal of stuur ons een e-mail op [email protected] - Abby

5 / 5 Share

Oct. 6, 2023

Good suppliers!

Using app

8 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello ATLANTIS PEOPLE! Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers and rest assured that we are focusing on supplier sourcing and hoping that we can add more products soon! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abigail

5 / 5 Share

Oct. 5, 2023

very nice products

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Soraya original! Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers. We'll keep on adding more products for you to choose from. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abigail