Spocket: US & EU Dropshipping
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I've been really impressed with Spocket. Their focus on high-quality products from US and EU suppliers gives me peace of mind knowing my customers will get great items with faster shipping times. It's been a breeze to add products to my store and manage orders. Spocket is a great option for anyone looking to get started with dropshipping.
Wow, thank you for your glowing review! We're proud to offer high-quality products with fast shipping times, and it's great to hear that you've noticed the difference. Our team works hard to curate a selection of the best products from top suppliers, and it's wonderful to hear that you've found it easy to add products to your store and manage orders. - Erwin
Thanks for being an important part of our journey - we appreciate your support! - Erwin
Easy to use and a very large variety of products
We're always on the lookout for new and trending products to add to our catalog. Our team works tirelessly to ensure that our product selection is fresh and exciting, so you can stay ahead of the competition. - Erwin
Muy buena, la recomiendo al máximo me costo al inicio pero valió la pena, solo hay q aprender y saber ingeniarla, Tiene una gran variedad de excelentes productos con márgenes respetables. Agregarlos a mi tienda ha sido súper fácil.
¡Estamos encantados de saber que ha tenido una gran experiencia con nuestra aplicación y la recomendaríamos a otros! Eso significa mucho para nosotros y estamos agradecidos por su entusiasmo. - Erwin
How easy it integrates with sales channel
We know that every business is unique, which is why we offer customizable settings for each integration. You can tailor the integration to fit your specific needs and workflows, ensuring that everything runs smoothly and efficiently. - Erwin
There is so much to choose from and the descriptions are very informative. Everything is very cut and dry which saves me time and money!
Ah, we love that phrase! We're glad you find our app's approach helpful in saving you time and money. We believe that clarity is key, and we're committed to making sure our information is easy to understand, so you can make informed decisions. - Erwin
We'll keep working hard to provide you with the best possible experience, so please don't hesitate to reach out if there's anything else we can do for you! - Erwin
Service client insane, problème vite résolu, les produits ont une livraison juste incroyable (1-3 jours), je recommande vivement cet application, c'est l'avenir !
Nous sommes ravis d'entendre que notre service client est exceptionnel et que vos problèmes sont résolus rapidement ! Nous sommes également très fiers de notre service de livraison rapide, qui est effectivement une de nos forces fortes. Nous nous efforçons de répondre aux attentes de nos clients avec rapidité et efficacité, car nous savons que le temps est précieux pour vous. - Erwin
Super scammy customer service. Make it very hard to unsubscribe. Had to charge back with my bank.
I'm so sorry to hear that you've had a negative experience with our customer service. I can assure you that we take all complaints seriously and are truly sorry that we fell short of your expectations. - Erwin
I love the large selection of products Spocket has to offer!
You're loving the vast array of products available on Spocket! We're thrilled to hear that you're finding what you need to grow your business. Our mission is to provide a vast selection of high-quality products that cater to diverse niches and markets. - Erwin
This app is super easy to import amazing, high quality products to your store. There is a wide range of products from US suppliers. There is fast and free shipping available on the products and wholesale prices are great.
We designed Spocket to be user-friendly and easy to navigate, making it simple for you to find and import products to your store. It's great to hear that our platform is meeting your needs and helping you grow your business! - Erwin
Plug and play option for suppliers and retails to dropshipp the products. Very easy to use, and 0 fees for the suppliers. I recomend this app to everyone
Thank you for sharing your positive experience with others. Your words of encouragement help us motivate our team to continue innovating and improving our app. We're grateful for your trust in our platform and look forward to continuing to support your business. - Erwin
Shipping with Spocket has been prompt. The products are high quality and are exactly as shown in photos. Customer service is excellent as well.
We're thrilled to hear that our shipping has been prompt and reliable. We understand how important it is for your customers to receive their orders quickly and efficiently. We're proud to offer fast and reliable shipping options, so you can focus on what matters most – growing your business! - Erwin
Huge variety of great products with respectable margins. Adding them to my store has been super easy. I'm a fan.
We're thrilled to hear that you're a fan of our products and that adding them to your store has been a breeze! We strive to offer a diverse range of high-quality products with competitive margins, and it's amazing to know that we've been able to meet your needs. - Erwin
It was a wide variety of products and with the right marketing and patience it will definitely pay off ! I like it because it helps me keep my website stocked when I'm out of my own inventory.
That's a great point! Having a wide variety of products to offer your customers can be a major draw, and with Spocket, you've got access to a vast catalog of high-quality products. And I love that you mentioned patience - building a successful online business takes time and effort, but it's worth it in the end. - Erwin
Just hope you never have an issue with them. I did not recall purchasing a year membership and as soon as it was deducted from my account I contacted Spocket to see if it were possible to receive a refund. One of the reps said they would get back to me in 48 hours. I never heard back. I contacted them again and over several conversations, not only was nothing resolved but they also stopped answering me, which I consider very disrespectful. I would not work with them again and would recommend Zendrop or Syncee for someone looking to dropship as they have better customer service.
We're taking your feedback to heart and are working to improve our processes to prevent similar issues in the future. We'll make sure that our customer service team is more responsive and effective in resolving complex issues like this. - Erwin
The best
At Spocket, we believe that simplicity is key. We want you to be able to navigate our platform with ease, so we've streamlined every aspect of the process to make it seamless. - Erwin
Spocket is a good application that significantly simplifies the process of adding products to a store. While there are some minor issues, particularly concerning the integration with products from AliExpress, these are primarily due to the Aliscraper app, not Spocket itself. Any questions or problems I've had were always resolved within a few days by Spocket's supportive and responsive team. Their customer service is commendable and greatly enhances the overall user experience.
Your kind words mean a lot to us! We're committed to providing the best possible service and support to our users, and it's great to know that we're meeting that commitment. - Erwin
Do not install this app. Even when you sign up for the free version, they will start charging you for a paid version and WILL NOT STOP!! I have been trying for a month to get them to acknowledge that I do not owe them and they keep harassing me. Do yourself a favor and use a different app. After the response from the company, I have to add this to my review. Over the last 2 days I have been called over 10 times by this company. Several of those calls were made before 7:00 in the morning. None of these times did the company leave a message. This type of harassment is exactly why I left the original review. The company can say whatever it wants to about its customer service, but I have experienced the "service" first hand. My original review stands. Do NOT install this app. If you do, you will regret it.
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at [email protected] so we can look into this matter right away. - Abby
J'ai fait un essai d'une heure, j'ai retiré l'application et j'ai la surprise de voir que je suis facturée 39.99 $ merci de me rembourser car il est mentionné essai gratuit de 14 jours !
Nous sommes vraiment désolés d'apprendre votre expérience mais merci de l'avoir partagée ! Cela nous aide à savoir ce que nous pouvons améliorer et vous pouvez être assuré que les mesures appropriées seront prises pour résoudre ces problèmes. Nous sommes une entreprise axée sur la résolution et nous serions ravis de régler ce problème pour vous. L'un de nos responsables de compte vous contactera directement pour résoudre tout problème que vous pourriez rencontrer. Sinon, veuillez discuter avec nous ou envoyez-nous un e-mail à [email protected] afin que nous puissions examiner cette question immédiatement. - Abby
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