Spocket: US & EU Dropshipping
Dropshipping US and EU products - Aliexpress Dropshipping
Rating
4.2
feedback
532
chart
#269
All reviews
Review RSS Feed
Oct. 1, 2023
All I can say is that Leah assisted me with great patience and knew right away what I needed and found a timely solution.. Thanks Leah
Hi MiraandMama.com! We’re pleased that Leah was able to provide you with exceptional Spocket service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abigail
Oct. 1, 2023
Hi Azoroh! Thank you for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abigail
Sept. 28, 2023
I had some problems with multiple email addresses but Marriya was very helpful and got it all straightened out for me. She's the best!
Thank you for your review! We’re pleased that Marriya was able to provide you with exceptional service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abigail
Nov. 29, 2023
Ria was very helpful. I have a new customer order that wasn't working and she figured out the reason and gave me helpful information so I can move forward with the order. Thank you Ria!
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Earl. Thank you for your input as well, we will definitely share this with the Team. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abigail
Sept. 23, 2023
The list of options are great, just need a free plan again
Thank you for your review. Spocket Support team is very happy to help and provide you all the assistance you need, especially regarding promo plans! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abigail
Sept. 1, 2023
Spocket in my opinion has the best of everything. Products , photos, description and overall the best customer service. I just chatted with Prinz at 2am Est time and he helped me resolve my issue within minutes. This is truly customer service at its best. You will not regret this app !!
Amazing! Thank you for your kind words. We’re pleased that Prinz was able to provide you with exceptional service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abigail
Aug. 22, 2023
It says there is a free plan available, but whenever I tried to add an item to my import list, it kept trying to make select a plan to upgrade to. A free plan doesn't count as a free plan if all I can do is look at the products and cannot actually order them without upgrading. False advertising.
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. Please don't hesitate to reach out to us at [email protected] anytime so we can share with different promotional plans that we do offer. Thank you for giving us a chance and we wish you all the best! - Abigail
Aug. 17, 2023
Eleanor is the best customer service team member you have. She is outstanding. I've spoken with many team members before, but not one has been compassionate and caring like Eleanor. Thank you for 5-star service.
Thanks for your feedback! We’re truly grateful for your comments about Eleanor and will make sure we share your compliments with her. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abigail
Nov. 23, 2023
So far all good, some delay with one supplier but ErwinSpoket customer support help me a lot with it. I will continue working with them.
Hi there! Thanks for your kind words. Our Customer Support team is definitely always available if you need assistance! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abigail
Nov. 9, 2024
I Love all products. The experience is so good
Amazing! Thanks for your kind words and for recommending Spocket to everyone. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abigail
July 31, 2023
Liking it so far, good selection and easy to use. Easier than other platforms i've been testing, seems user friendly
Hi there! Thanks for sharing your experience! Spocket is indeed easy to use and most recommended for beginners in the dropshipping business. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abigail
July 30, 2023
Great experience very user-friendly. This will make it easy for me to move my clothes. I am looking forward for the growth of my store.
Cool! We are happy to know that you found Spocket that will fit your needs in creating an online store. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abigail
July 30, 2023
I love Spocket, I am amazed at how simple all of this is for me and I am really enjoying this. It didn't cost a lot to get started so I am pleased.
Store
My Store
Using app
4 months
Cool! Spokcet is absolutely easy to use so you'll have a great time exploring our service. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abigail
July 26, 2023
Ria was great. Spocket is worth every penny. They were able to help with my issue and I will absolutely continue using them
Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by Ria. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abigail
July 25, 2023
Enjoying it they make it easy to add products to the store. adding aliexpress tool really helped me grow my business!
Thanks for your feedback! We are happy that you love the Spocket experience. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abigail
July 25, 2023
I like the customer service, and how quickly they respond to my concerns. I just upgraded to the 'Pro'
Thanks for leaving us such a wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abigail
July 25, 2023
Very Easy to use to move product. it was the first one i used with shopify and i havent switched since so! Well done.
We’re so grateful that you took the time to share your feedback with us and for always choosing Spocket. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abigail
July 14, 2023
Spocket gives you a rocket of a good start :-) It covers some of the best trending products and is easy and simple use. Get started now & have fun.
Store
My Store
Using app
7 minutes
Lovely! Thank you for your review! Spocket is most recommended for beginners in dropshipping business hence we made this easy for everyone. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abigal
July 12, 2023
I am new to spocket dropshipping but it seem's to be very easy to navigate and understand to this point.
Using app
17 days
Total reviews
1
Average rating
4.0
Thanks for the wonderful feedback! We are so glad you find Spocket user-friendly. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abigail
July 12, 2023
The app is unfortunately not great. Several issues occur at every step, from importing products to simply browsing their product library or paying for the orders: cache needs to be cleaned endless numbers of times, product library crashes often, only credit cards are accepted (not debit) and this is not said anywhere until you discover it at the checkout for the first order. Assistance takes days to solve the easiest issues, apart from the amazing Prinz who is always super quick and effective. Thank you Prinz!
Thank you for your feedback! We’re pleased that Prinz was able to provide you with exceptional service. We are also very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at [email protected] so we can look into this matter right away. Thank you for your understanding and patience! - Abigail