Spocket: US & EU Dropshipping
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They made it so easy for me to get the best and greatest products with very detailed descriptions of the products. It made my drop ship store so easy to make and get sales going fast
Hi there! Wonderful! Thanks for choosing Spocket app for your dropshipping business. That's right, we made it easy for everyone and indeed simple and fast. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby
This dropshipping platform has been a game-changer for my business. One of the standout features is its ability to filter products from U.S. and EU suppliers, which has significantly reduced shipping times and ultimately improved customer satisfaction. This has been crucial in ensuring timely deliveries and keeping my customers happy.
Hi there! We're thrilled to hear Spocket has been a game-changer for your dropshipping business! Fast shipping and quality products from EU & USA suppliers are key priorities for us. It's great to know our platform's ease of navigation and wide product range have been beneficial. We're proud of our top-notch customer support and are here to assist you every step of the way. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby
Great App!Very easy to use. Tones of nice products!
Hi Keep Fit Fitness Store! Cool! We are happy to know that you found the best app that will fit your needs in creating an online store. Take your time browsing our products to add to your store. We have great products you can choose from and we are adding more soon! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby
scammer caution, and red flag!! They charged my developing Shopify Store https://test-allen.myshopify.com/ by Paypal for 598USD two months at 1 day in 1 transaction, and I contact the support for refund, the support contacted me to make me believe who was going to refund me, after 2 weeks they are not going to respond email, totally scammer!! I complained with shopify and paypal, unfortunately nobody could stop Spocket Scammers continually scam drop-shippers on internet, what a shame!
Hi there! We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] Thank you for giving us a chance and we wish you all the best!- Abby
John was very knowledgeable and was able to answer all my questions and concerns
Hi there! Thank you so much for your amazing feedback! We are so glad to hear that you are happy with the assistance provided by John. Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby
I absolutely love Spocket! The integration process is smooth, and the interface is exceptionally clean and user-friendly. The notifications about products going out of stock are incredibly helpful. edit: I want to add that today I needed to use customer support for the first time, and I had an amazing experience with John.
Hi there! We're delighted to hear that you're enjoying the product selection and finding the website easy to use! We strive to maintain high standards for shipping and product quality, and we're confident you'll be satisfied with both. If you have any questions or need assistance in the future, please don't hesitate to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] We're here to help ensure your experience with Spocket exceeds your expectations. - Abby
It has been a great experience. The app is easy to use and works seamlessly with my Shopify store. I have been doing all the research and setup on my own with the help of videos and such. Spocket is the first app I started using when I setup my Shopify store and I couldn't be happier.
Hi there! Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers and rest assured that we will assist you every step of the way. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby
Finally! A dropshipping supplier who has put some thought into protecting customers against trademark infringement claims! This is so rare! Great selection as well! Edrielle was very helpful.
Hi Rapidvehicles! Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers and rest assured that we will assist you every step of the way. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby
I have found that Spocket suppliers have contributed significantly to my sales, thanks to their extensive collection of trendy and popular items, as well as their consistent addition of new vendors. The customer service team, particularly Eleanor, has provided me with exceptional support throughout my experience with their services.Most of my sales have been from Spocket suppliers. The selection is large and they always add new vendors. They carry many trendy and popular items. I have had excellent customer service from their team, especially Eleanor.
Hi Waveglimpse! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team, especially Eleanor will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby
Mycket bra utbud av produkter!
Hi Palettparadiset! Häftigt! Vi är glada att veta att du hittat den bästa appen som passar dina behov när du skapar en onlinebutik. Ta dig tid att bläddra i våra produkter för att lägga till i din butik. Vi har fantastiska produkter du kan välja mellan och vi lägger till fler snart! Kontakta oss gärna 24/7 via vår chattkanal eller så kan du skicka ett e-postmeddelande till [email protected] - Abby
I like Spocket, the most important thing is the support team which is available always. Ill keep working with them.
We're thrilled to hear that you're enjoying Spocket! Providing excellent support is a top priority for us, and we're glad to hear that our team has been able to assist you whenever you need it. We look forward to continuing to work with you and providing the support you deserve. If you have any questions or need assistance in the future, please don't hesitate to reach out. Happy Spocket-ing!
Most of my sales have been from Spocket suppliers. The selection is large and they always add new vendors. They carry many trendy and popular items. I have had excellent customer service from their team, especially Eleanor.
We're so glad to hear that you've had an excellent experience with our customer service team! Eleanor is an amazing member of our team, and we're proud to have her representing Spocket. She's always going above and beyond to help our customers, and it's fantastic to hear that she's made a positive impact on your experience. - Erwin
Outstanding service
Thank you very much! We're thrilled to hear that you're satisfied with the service. Providing outstanding service is our goal, and we're here to support you every step of the way. If you ever need assistance or have any questions, please feel free to reach out. We're here to help! Happy Spocket-ing!
I used Spocket for over a year on the unicorn plan connected to a Shopfiy store. For us, some orders get processed fast, with no issues BUT too many don't. The main issue are the Sellers on the platform. Sellers don't seem to keep their inventory up to date. As a result, orders we receive end up not getting fulfilled in one way or another. Also, response time from Sellers is very slow which mean's customers have to wait for a long time only to get a response that item is not available! Spocket support is there (which is good) but they too must wait for Seller and can't do much other than wait. Sometime Seller cancels order without any reason! Also, when the sync is lost between Spocket and Shopify, it leaves inventory info inaccurate on Shopify. There don't have a tool to fix this. I hope Spocket cleans up and kicks the slow responding Sellers off the platform very soon and addresses the Sync issue otherwise I will stop using them. I am not waiting for them and looking to find a better platform.
Thank you for sharing your feedback with us! We're genuinely sorry to hear about your experience, and we apologize if we didn't meet your expectations. However, we're committed to resolving any concerns you may have. Please don't hesitate to contact us via chat or email at [email protected], and we'll address this matter promptly. Your understanding and patience are greatly appreciated.
Easy to add my products as a supplier
We're delighted to hear that you found it easy to add your products as a supplier! Our goal is to provide a seamless experience for you. If you have any further questions or need assistance, please feel free to reach out to us. We're here to support you every step of the way! Happy Spocket-ing!
good thanks
Thank you so much for your feedback! Feel free to reach out if you ever need assistance or have any questions we're here to help! - Eleanor
Read All Of The 1 Star Reviews! Don't get scammed. Highly Disappointed in Spocket. I signed up for Spocket solely because my supplier had recently switched dropshipping platforms. We had some issues with Spocket regarding orders and their catalog, we contacted their customer service to no avail. They weren't able to fix the issues. Their customer service was condescending and of absolutely no help. (DropGenius is Part of the Spocket App) At one point we also signed up for their service DropGenius to build us a quick website so we could started faster, it was great at first. They told us $1.99 was all we had to pay. However, after canceling our Spocket, and DropGenius, we still received charges for $59.99 from them. We reached out to their customer service about these charges, however they refuse to refund them, stating their "No Refunds for any reason" policy. So now we've been scammed out of our money, and are disputing it with our bank. So watch out. Spocket and their service DropGenius Are SCAMS! (DropGenius is Part of the Spocket App)
Thank you for sharing your feedback with us! We deeply regret any inconvenience you've encountered and sincerely apologize if we haven't met your expectations on this occasion. Nonetheless, we're eager to assist you with your concern. Please feel free to reach out to us via chat or email at [email protected], and we'll promptly address this matter. Your understanding and patience are greatly appreciated.
Love it, I hope it will be around for long time
It's wonderful to hear that you're loving Spocket. Let's continue to grow together. If you need anything at all, please don't hesitate to reach out again. Thank you for your trust! Happy Spocket-ing!
Great customer service
Hi Tape & Supply! Thank you so much! It fills us with pride to know that our service is valued by our drop shippers. We strive to be the best we can be every day. We’ll make sure that the team receives your feedback. It will make their day! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby
I love everything about this program. Its very simple to use. I love the shipping times on my products.
Hi 5th & Barnett Creative Fashions! Wonderful! Thanks for choosing Spocket app for your dropshipping business. That's right, we made it easy for everyone and indeed simple and fast. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abby
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