All reviews

Rating Breakdown

  • 5
    76% (406 ratings)
  • 4
    8% (44 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (6 ratings)
  • 1
    13% (68 ratings)

Reviews with Text

  • 94% (502)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 21, 2023

This dropshipping made is awesome. It was my first experience setting up an online store, and I didn't know where to start and was completely overwhelmed at first. But Spocket just made my job so easy I was up and running in literally a few mins.

Using app

9 days

Total reviews

2

Average rating

5.0

Developer Reply

We always strive to innovate and provide you with the best service possible. Thank you for sharing your experience with the Spocket team. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abigail

5 / 5 Share

May 20, 2023

i love this because i can just pick what i like and it goes to my shop awesome i like the product for sport wear...thank you so much

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. We'll keep on adding more products for you to choose from. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abigail

5 / 5 Share

Sept. 3, 2023

Earl,Leah, and Prinz are awesome!!! Leah always follows up to keep me up to date about my orders. Earl made my day with an issue of an order not syncing properly. He took immediate action and contacted the vendor for a solution! Thanks, Earl, Prinz & Leah- you are the best!

Using app

About 3 years

Total reviews

7

Average rating

5.0

Developer Reply

Awesome! Thanks for your feedback and we're glad your inquiry was resolved professionally. Earl will be delighted to read your comment. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abigail

3 / 5 Share

May 16, 2023

Good so far, I don't have much experience with this yet but Spocket has definitely made it easier to learn and start this e-commerce process.

Using app

2 minutes

Total reviews

1

Average rating

3.0

Developer Reply

We’re glad that you were satisfied with your experience and would love to hear some additional feedback about how we could improve our service even more. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abigail

5 / 5 Share

May 12, 2023

Love this App.. Variety of products. Good customer care and prompt response, always ready to help....

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers, so we’re delighted that you found our product and service to be very useful. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abigail

5 / 5 Share

May 12, 2023

eASY INSTALL, AT THE MOMENT GOODDDDD,AT THE MOMENT GOODDDDDAT THE MOMENT GOODDDDDAT THE MOMENT GOODDDDDAT THE MOMENT GOODDDDD

Using app

3 minutes

Total reviews

1

Average rating

5.0

Developer Reply

We’re so grateful that you took the time to share your feedback with us! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abigail

5 / 5 Share

May 10, 2023

Great customer service - despite that I am trying to something a little out of the usual with the app.

Using app

About 2 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your review. We will share this with the Customer Support team to let them know how we are doing. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abigail

5 / 5 Share

May 9, 2023

very cool....................................................................................................

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Perfect! We’re proud to deliver great value to our dropshippers. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abigail

5 / 5 Share

May 4, 2023

This was totally worth it! I saw huge results after a week of using Spocket. I couldn"t think of running a store without it!

Using app

28 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much! It fills us with pride to know that our service is valued by our dropshippers. We strive to be the best we can be every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abigail

5 / 5 Share

April 30, 2023

Excellent customer service Good communication! Very friendly and good treatment Highly recommended Thanks

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. We will share this with the Spocket Customer Support team to let them know how we are doing. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abigail

5 / 5 Share

Oct. 22, 2023

Edrielle & Russel were terrific customer service reps! Edrielle helped me make a critical decision for my business as I was having some challenges with the results of exploring various apps and platforms previously. She took the time to confirm various details which helped me make the decision to go forward with Spocket. I am so excited to try Spocket and Russel helped confirm details so I could go forward with various aspects of sign up. Thank you Edrielle, Russel and Spocket! Erwin was very helpful with providing insight on certain products available in your inventory database. He helped me better understand the reasoning behind a few details which were not obvious to me and which will help me pass on that info to my customers if ever needed so I have that info on hand. Thank you Erwin! Ria was very helpful at identifying and clarifying various critical details essential for successful payment processing and fulfilling order processes. The info she provided was pivotal for preventing any issues and enabled me to work within the terms of payment for order processing in a successful manner for small business starting a drop shipping component. Thank you Ria and Spocket! Your customer support is phenomenal! Edrielle once again has helped me greatly! She has been by my side helping me navigate the Spocket platform! Russel once again was really patient and thorough when helping me out with all pricing inquiries. Thank you! Spencer was great at helping confirm what I was able to revise and customize in product descriptions so I do not break any connection between my store and the products on Spocket. Edrielle consistently delivers thoughtful and conscientious details, advice and feedback on all of my concerns to assure I have what I need to move forward. Alleighna is a consistently great customer service rep. Every time she has been considerate, kind, helpful and has gone out of her way to make sure that my concern is resolved. She has once again helped me greatly at a time where I really needed it. Thank you so much Alleighna! Thank you Spocket management as well!

Using app

6 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your amazing feedback! We are so glad and proud to hear that you are happy with the assistance provided by Edrielel and Russel. This is our main goal in Spocket. Looking forward to the success of your store😊 Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abigail

5 / 5 Share

April 25, 2023

this is fast and easy it is my first time so fast and easy is real good I am expecting to have great success with this app

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We are happy to know that you are enjoying your Spocket experience. We hope you'll get your first sale soon. Looking forward to the success of your store😊 Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abigail

5 / 5 Share

April 25, 2023

Excellent service topp top je recommande Réponse rapide et complète J'utilise tout les jours l'application via shopify

Using app

About 10 hours

Total reviews

3

Average rating

5.0

Developer Reply

Merci pour vos commentaires! Cela nous fait beaucoup de plaisir de savoir que vous aimez le Spocket. Vos aimables paroles nous encouragent à continuer à faire de notre mieux. N'hésitez pas à nous contacter 24h/24 et 7j/7 via notre canal de chat ou vous pouvez nous envoyer un e-mail à [email protected] - Abigail

5 / 5 Share

April 20, 2023

This is an easy to use website, making drop shipping as stress-free as possible. Spocket makes searching for specific products easy and the descriptions for each item are outstanding. So far, I have been extremely pleased with Spocket.

Using app

About 11 hours

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for taking a moment to share your experience at Spocket. We’re proud to deliver great value to our dropshippers, so we’re delighted that you found our product and app to be useful. We hope to assist you again soon. -Mhike

5 / 5 Share

April 18, 2023

They have an awesome selection of products and awesome customer service!! The mockups on the products are very high quality and look great in my store!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback! It gives us much pleasure to know that you love the app and our products. Your kind words encourage us to continue doing our best. Thanks again, and have a wonderful day. -Mhike

5 / 5 Share

April 15, 2023

Fast and convenient customer support from Erwin. Couldnt ask for an easier first experience with this app!

Using app

36 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Fantastic! We are glad you love the Spocket experience and that Erwin was able to help you with your concern efficiently! It is great everything on your end is going smoothly. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abigail

5 / 5 Share

April 9, 2023

Just getting started with spocket and seems easy to use. Definitely recommending this to all entrepreneur.

Using app

5 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the wonderful feedback! We are so glad you find the app very user-friendly. If you should need anything, please do not hesitate to reach out 24/7 through our chat channel or you can send us an email at [email protected] Thank you for your trust and recommendation! - Abigail

5 / 5 Share

April 7, 2023

Sprocket is awesome! I suggest checking it out :) You can import products from suppliers around the world with many variants. It has a really to use UI as well.

Using app

3 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review. We are glad you like Spocket! Our entire Customer Support team is very much happy to help and provide all the assistance you need. Have a lovely day! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at [email protected] - Abigail

1 / 5 Share

April 5, 2023

This is a scam! Why NOT to use this: 1) They push you to sign up for their trial. Even when you cancel right away, they continue to charge you. I've tried to cancel three times and have been charged $300 U.S since. They refuse to refund me. 2) Their prices are way too high on the products. It's impossible to make any money with them. 3) Their positive reviews are one of two: Fake (You can tell from the "names" of the stores) or They are from people that got paid in credits from Spocket as soon as they downloaded the app. The only way this app makes their money is from getting users to upgrade, and then their app not working properly when you try to cancel. Just read the other 1 star reviews before you sign up.

Using app

3 months

Total reviews

5

Average rating

3.4

Developer Reply

We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. Please don't hesitate to reach out to us at [email protected] anytime. Thank you for giving us a chance and we wish you all the best! - Abigail

5 / 5 Share

June 13, 2023

Using Spocket, the dropshipping app on Shopify, has been an absolute game-changer for my business. It has truly transformed my business in remarkable ways. I want to give special recognition to PRINZ, a Spocket representative, who has already provided such invaluable assistance throughout my dropshipping journey. I highly recommend Spocket to anyone looking to excel in the world of dropshipping. I am excited to continue exploring and utilizing the app to further enhance my business.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

It's amazing to hear how Russel wowed you with her expertise! It truly reflects her commitment in providing support with a personal touch. We made a pact to make sure you're well taken care of. Thank you very much, Paw Puparazzi! - Irene