Spocket: US & EU Dropshipping
Dropshipping US and EU products - Aliexpress Dropshipping
Rating
4.2
feedback
530
chart
#269
All reviews
Review RSS Feed
July 25, 2022
Very easy to use and absolutely AMAZING customer support. Russel helped answer all of my questions quickly and thoroughly with great detail so that I understood everything clearly. I am very pleased and happy with my choice to use Spocket for my new dropshipping store on Shopify. Highly recommended! :)
Thanks for your wonderful feedback! This has been shared with our entire team including Russel at Spocket. When we hear from happy users like you, we spread the positivity around! Hope to serve you again soon. - Erwin
Feb. 28, 2024
I love the app it has been exceptional in helping me run my business.The products are top notch and the customer service has been nothing short of sensational.Spocket has helped my transition as a business owner easier
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. - Erwin
June 16, 2023
I was helped by Rohini to help with the issue of a supplier not shipping out a product quickly. Rohini was great with follow up and prompt responses to my questions. I was very please with the chat help which was very speedy as well. I enjoy using spocket and the platform is clean and easy to navigate. Thank you Rohini for doing a great job.
Thanks for sharing your positive review of Melvin's service! It's part of our goal to continue to empower you towards success. We'll keep on adding more products for you to choose from. Reach out to us at [email protected] anytime you need help! -Erwin
July 9, 2022
Very easy app to use and to upload products, great customer service and support in all aspects definitely recommend it
Thanks for the wonderful feedback! We are so glad you find the app easy to use with the products you can add to your store. Feel free to reach out to us if you need assistance. Have a lovely day! - Erwin
June 29, 2022
Melvin was a great help. He helped me push my products into my store and he also gave me useful tips!
Thanks for sharing your positive review of Melvin's service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our service. - Erwin
June 27, 2022
Very fast response from customer service !! you get the information needed with documents too, a special thank for Jam
Thank you for posting your positive review. At Spocket, we value your time and always strive to provide fast and efficient service. We are so pleased to hear that assistance was provided in a timely manner by Jam. We look forward to assisting you again soon. -Erwin
Feb. 9, 2023
Spocket is hands down the best dropshipping app on the web. It's been a big boost for our sales and our customers love the products we get through them. Highly recommend!
Thanks for your awesome feedback! We are so glad to know that you love the app and find it helpful. Feel free to reach out to us if you need assistance. Have a lovely day! - Erwin
June 17, 2022
I had issue with my imports not loading properly and Peejay went above and beyond to help me identify and fix the issue.
Thanks for your kind words and for mentioning one of our Customer Support Team. You’re right, Peejay is always going above and beyond. We’ll be sure to share your praises with her! If you have any questions or concerns feel free to contact us. -Erwin
June 15, 2022
So far so good have not officially launched yet but so far so good. Great customer service like Russel has helped me solved problems. That is key the good customer service
Thank you for taking a moment to share your experience at Spocket. Our team including Russel is so glad to hear that you are happy with the assistance provided. We look forward to seeing you again soon. - Erwin
June 14, 2022
Melvin was very helpful in getting my troubleshooting solved in a timely and responsive manner. Thanks so much! :)
Thank you for leaving a review for Melvin. We're so glad your inquiry was answered in a timely manner. Our team is always working to provide assistance as quickly as possible. We hope to assist you again soon. - Erwin
May 24, 2022
Very helpful and exact with helping. Easy to understand guidance. Much appreciated. Lots of products to choose from
Thanks for your feedback! It gives us much pleasure to know that you love the app and our products. Your kind words encourage us to continue doing our best. Thanks again, and have a wonderful day. - Erwin
May 11, 2022
I canceled long before the trial was over. However, spocket charged my paypal account after confirmation that the account was closed. They are giving me the runaround and making it very difficult on me to get the charge refunded. I have to go through a paypal dispute. Disappointing because I thought this was a trustworthy company.
We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. Please don't hesitate to reach out to us at [email protected] anytime. Thank you for giving us a chance and we wish you all the best! - Erwin
April 29, 2022
The most incredible thing about Spocket has been the customer service! AJ has been super helpful, fast to respond, and just insanely supportive! Super grateful!
I can assure you that we are constantly uploading more and more products for you to choose from. Your kind words are enough for us to do our best to give you only the best for using Spocket. Thank you for the trust! - AJ
April 27, 2022
Vash was very helpful sorting out my issues. It will be a couple months before my store goes live. I was subscribed and wished to not be billed while my store was not live. Vash took care of getting the billing stopped. No problem! William
It is you who reached out to us quickly that helped us resolve your issues right away. Please know that we are here to help you out and we truly appreciate you sharing your experience. Thank you for your trust! - AJ
April 25, 2022
Looks great so far. Perfect integration with minor glitches. The only downside of it is the overly priced products which do not leave much space for real profit
Welcome to Spocket! We're excited to see your growth and progress. Reach out to us at [email protected] if you need any help or if you have any questions! Thank you for using our services! - AJ
Dec. 16, 2022
At first, we had some issues, technical problems, on updating my account. Finally we were happy to find they sent an email to receive payment. Mytutor722 will continue to use this App to find the best products for my collections in my Shopify store. I am happy with This App. Great App! I Love It
We're happy you are enjoying the many features of Spocket! We work hard to make it easy and seamless for you. Thank you for choosing and trusting us! - AJ
April 13, 2022
I've used Spocket for a few months now and their customer service is very helpful and friendly. It is always nice to interact with them and any possible issues will get sorted asap. Especially Russel is like a little sunshine with her positive attitude and patience in helping me (a lot).
Thanks for the rating! We appreciate every feedback we can get! Don't hesitate to reach out to us at [email protected] if you need any assistance! It is our commitment to helping you succeed! - AJ
April 8, 2022
Great app supported by an efficient support team is a rare find. This is one of them. Special thanks to Peejay who helped me with my query very quickly.
Awesome! Welcome to Spocket! We're glad to have you with us. I will make sure to let Peejay know about your experience. Please always reach out to us at [email protected] whenever you need help and we'll gladly assist you! Thank you! - AJ
April 1, 2022
Really good app. My favorite by far! wowwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwwww
We appreciate the feedback! Your time and experience are important to us so we worked hard to make Spocket easy and seamless to use. Thank you for trusting and choosing us! - AJ
Dec. 13, 2022
The app is very user friendly. Whenever I have questions the support team is always readily available to help. No matter how frustrated I may get they are always nice and help me through the situation.
Thank you for joining Spocket! We're looking forward to providing you with the best customer service and high-quality product options. Please reach out to us at [email protected] anytime you need help or if you have any questions! - AJ