All reviews

Rating Breakdown

  • 5
    76% (406 ratings)
  • 4
    8% (44 ratings)
  • 3
    2% (9 ratings)
  • 2
    1% (6 ratings)
  • 1
    13% (68 ratings)

Reviews with Text

  • 94% (502)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 2, 2022

This app is excellent for selling products or managing your inventory. It is easy to use, and the interface is sleek and professional. I am excited about the future of my business to reach the USA AND EU markets. Spocket has been a lifesaver for me. I can see where I am in line so I can decide if I need to upgrade to find a best-selling product. Spocket is an excellent app.

Store

Rswank

Using app

About 12 hours

Total reviews

2

Average rating

5.0

Developer Reply

Wonderful! We're glad you love Spocket's product selection and some best features! If you should need anything, please do not hesitate to reach out again. Thank you for your trust! - Erwin

5 / 5 Share

Dec. 2, 2022

I used this app to set up my ecommerce store. Lots of useful products. Customer service has been great. Any problems I have had have been solved in short order,

Store

Spodaca

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We always strive to innovate and provide you with the best service possible. Thank you for sharing your experience with the team. In case you should need anything, our support team is open 24/7 to help you! - Erwin

5 / 5 Share

Dec. 20, 2022

I LOVED using this app! The customer service was amazing and they were super quick to respond to any questions I had. The app itself was so easy to use and navigate, and I loved how it looked on my store. Overall, I would highly recommend this app to anyone looking for an awesome loyalty program!

Using app

About 3 years

Total reviews

14

Average rating

5.0

Developer Reply

Awesome! It gives us much pleasure to know that you are enjoying the app. Your kind words encourage us to continue doing our best. Our support team is definitely always available to assist you if you need help! Thanks again, and have a wonderful day! - Erwin

5 / 5 Share

Nov. 30, 2022

Spocket has a vast collection of goods from different niches with an affordable plan! If you're looking for US suppliers, I highly recommend them. Most importantly, their customer service is second to none. Specifically Ria, who helped me through multiple issues. Her professionalism, responsiveness, and eagerness to resolve issues promptly have provided me with a seamless experience with Spocket. Thank you!

Using app

Over 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Awesome! Reviews like yours make our day because it makes all the hard work worthwhile. It's so fantastic that Ria's assistance has made such a difference and has finally solved your problem. - Erwin

5 / 5 Share

Nov. 28, 2022

Spocket is really easy to work with and has fast support responses. Will continue to use for my business

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Awesome! Thanks for the wonderful review and for continuing to use the Spocket app. We really appreciate it! Feel free to reach out to us if you need help in the future. - Erwin

1 / 5 Share

Nov. 22, 2022

VERY UNRELIABLE! I have had to cancel several of my orders due to no inventory to Fullfill the orders, yet the inventory shows there is product. All they can say is: we will investigate but keeps happening!! How are you supposed to put your name on their products If they can't Fullfill? Save yourself money and find a more reliable drop shipper. I should of cancel the first time it happened but gave them the chance and never delivered as drop shipper.

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

Developer Reply

We're very sorry to hear about your experience but thank you for sharing it! Our sincerest apologies if we were not able to meet your expectations at this time. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at [email protected] so we can look into this matter right away. Thank you for your understanding and patience! - Erwin

4 / 5 Share

Nov. 20, 2022

UPDATE: The customer service for Spocket was very responsive and was able to escalate my membership charge and process a refund. They worked hard to make sure I was satisfied and were committed to my resolution. While the service was not for me, the customer service focus showed me that they were committed to their customers and their satisfaction. While I would not give them a 5 since I did not find the service useful, the commitment they showed does warrant a 4 and is worth taking the 14 days to find out if it would work for your store. Original Review: This drop shipper vendor was not for me. I felt the selection of products was lacking in the US warehouses. During my short time of use, I was not able to find products that fit my store brand in any of the US warehouses. I was also unable to get the AliExpress Connector to work, but to be fair, I did not take the time to call support to figure out why. I did not feel the cost of goods was competitive to my other dropship suppliers and on top of that had to pay subscription. This is probably a fine application for some who sells the products they warehouse, but it did not work for me. I had a slight complication when I tried to cancel the service.

Using app

About 1 month

Total reviews

4

Average rating

4.3

Developer Reply

Thank you so much for the review! We are glad that our customer support team together was able to provide you with a satisfactory resolution regarding your concern though we are sad that this app won't fully work for you. We are doing our best to bring more suppliers you can choose from and we are hoping to see you again and work with us together in the future. - Erwin

5 / 5 Share

Nov. 13, 2022

I find really good products on here. What I really like is I can see if I'll make a profit based on shipping costs.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! We are glad you are able to find good products on Spocket. We'll keep on adding more products for you to choose from. Reach out to us at [email protected] anytime you need help! - Erwin

1 / 5 Share

Nov. 9, 2022

You need to be super careful because they charge you every cent and if you don't pay attention for their rules and don't cancel the membership, which is almost impossible, to find how (clever) !!!!!!

Using app

13 days

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your feedback. We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. Please chat with us or send us an email at [email protected] so we can look into this matter right away. Thank you for your understanding and patience! - Erwin

5 / 5 Share

Nov. 6, 2022

Gracias a la atención al cliente por parte de Lorena he entendido bien cómo funciona la aplicación Spocket Dropshipping. Es una excelente aplicación con múltiples artículos de todos los tipos. Gracias Lorena

Using app

6 months

Total reviews

17

Average rating

5.0

Developer Reply

Gracias por la reseña! Lorena está muy contenta de saber que está contento con la asistencia brindada. ¡Esperamos volver a asistirle pronto! -Erwin  Translate: Thank you for the review! Lorena is so glad to hear that you are happy with the assistance provided. We hope to assist you again soon! - Erwin

4 / 5 Share

Nov. 1, 2022

The app is easy to use and has great search features. I am enjoying use of the website so far. I like the choices between product pricing. Thank you.

Using app

10 days

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for the wonderful feedback! We are so glad you find the app easy to use with the products you can add to your store and other features. Reach out to us anytime if you need help! - Erwin

1 / 5 Share

Oct. 30, 2022

the price for this app is ridiculous. complete rip off. its about 4 times the price it should be and way more expensive than other apps that do the same thing

Using app

5 months

Total reviews

13

Average rating

1.8

Developer Reply

Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. Please chat with us or send us an email at [email protected] so we can look into this matter right away. Thank you for your understanding and patience! - Erwin

5 / 5 Share

Oct. 15, 2022

The customer support and services that I get from Spocket are always excellent. They made sure that the concerns raised and questions asked are addressed and answered properly. It gives you the feeling of security and that you're in good hands. Thanks to Russel for another great support and services tonight.

Using app

29 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for your great review. At Spocket, we work hard to offer high-quality service to every dropshipper. We made sure to share this feedback with Russel to give her the recognition that she deserves. She was delighted to hear your feedback. - Erwin

5 / 5 Share

Oct. 15, 2022

Vash was very quick to reply to my request and provide me with the most useful information to resolve my inquiry quickly. He also went above and beyond to follow up to ensure the resolution suited our needs. I love Spocket! I'm so glad I found them.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your feedback and we're glad your inquiry was resolved quickly. Vash will be delighted to read your comment. Feel free to reach out to us if you need assistance again. Have a great day! - Erwin

5 / 5 Share

Dec. 12, 2022

Надежный сервис! Центр помощи всегда на высоте. Лорена - очень отзывчивый менеджер. Большое спасибо!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review and for taking the time to share your feedback with Vash. We hope to assist you again soon! - Erwin

5 / 5 Share

Oct. 8, 2022

I used the app to import my dropship products. Customer service is always helpful and attentive to all of my needs. Thank you so much.

Using app

Over 1 year

Total reviews

4

Average rating

2.8

Developer Reply

Thank you for your review. Our entire Customer Support team at Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us for further assistance. Have a lovely day! - Erwin

5 / 5 Share

Sept. 2, 2022

Thanks to AJ I figured out my issue and am now back in business! Thank you AJ for helping this technology challenged girl!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Wonderful! We are glad that AJ was able to help you with your inquiry. Feel free to reach out to us if you need further assistance. Hope to serve you again soon - Erwin

5 / 5 Share

Aug. 30, 2022

I'm still learning to use the app, just discovered it today. So far it has been pretty straight forward for the most part, i'm excited to see where this could take our business. Spencer has been extremely helpful and patient in answering all of my questions and gets back to me pretty fast. So far i would highly recommend this app especially if you are interested in shipping worldwide. I will update review as i start to use it more. But customer service has been amazing!

Using app

About 5 hours

Total reviews

3

Average rating

4.0

Developer Reply

Thank you for taking a moment to share your experience at Spocket. Our team including Spencer is so glad to hear that you are happy with the assistance provided. We also appreciate you recommending Spocket. Your kind words encourage us to continue doing our best. We look forward to seeing you again soon. - Erwin

5 / 5 Share

Oct. 23, 2023

Streamlining store owner processes are key to the democratization of e-commerce. Spocket is filling this role admirably. Right now at my request they're working feverishly on getting order fulfillment working on the mobile app. More recently, Ria helped me renew Spocket at a 50% discount. Previously it was Edrielle, who promptly updated me on an order status. Once before it was Leah, who was a good listener when I described what I believe to be a very common situation in which a customer felt at ease blackmailing me into issuing a refund because he knew the culture of online retail is prejudiced in favor of customers. Shopify should automate the adjudication of such disputes the same way they automate chargeback resolutions.

Using app

About 2 years

Total reviews

7

Average rating

4.7

Developer Reply

Thanks for your feedback! It's part of our goal to continue to empower you towards success. Feel free to reach out to us if you need assistance. Have a lovely day! - Erwin

5 / 5 Share

Aug. 7, 2022

I expected nothing less than what spocket offers, and it delivered my needs. Easy and simple enough to use without difficulty; and saves a lot of time.

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for leaving us such a wonderful review. It gives us much pleasure to know that you love the app. Your kind words encourage us to continue doing our best. Thanks again, and have a wonderful day. - Erwin