Spocket: US & EU Dropshipping

Feb. 22, 2023

Prinz was such a big help. He took us through the onboarding and answered all of our questions! 10/10 EXPERIENCE!

Feb. 21, 2023

Russel provided amazing customer service when I ran into an issue. Russel had very speedy replies highly recommend.

Feb. 20, 2023

In addition to being a top-notch app, their support staff is also second to none. Thanks to my research, I was able to identify a dropshipping company with dependable suppliers and lightning-fast service. Spocket is an excellent app, and I suggest it to everyone.

Feb. 17, 2023

Love this app. Everything is pretty smooth to work with and the customer service is amazing if you have any issues. Especially working with Erwin. I only had a small issue, but they handled it with the care of a big issue. I have been completely satisfied with spocket.

Feb. 14, 2023

So far so good! Just installed and am adding great products to my store! I've anted to carry products by Red Herring Games for quite some time, and think this may be the best way to get their products into our customers hands!

Feb. 10, 2023

HIGH VALUE products and fast shipping options. well worth it. its is a good way to add the value to your brand.

Feb. 3, 2023

Spocket is so easy to use with many options to pick from. I know my costumers will enjoy. I will shop on Spocket again for inventory.

Sept. 27, 2023

Eleanor, help me so much even when it took so long. I hope I come across help like hers in the future. Thank you so much.

Jan. 24, 2023

This is in response to your reply below. We have been working with your support staff for now 14 days every day chatting for hours at end to resolve this one issue. I am not sure of the intentions but I have paid for a full year and seems you cannot fix the issue, then refund our money... Simple. Have already lost 1 month for which I have paid. Take responsibility. I would give ZERO stars if one could... They take money upfront and then when their platform does not work or even push products to our shopify store, they do not fix issues. We have spent over 100 hours and still no resolution. The management does not even bother. Sad. I hope we will get our money back. As I think its a scam. And for products they are pushing Aliexpress / china shipper for most ???

Jan. 16, 2023

Spocket is a great tool for new dropshippers like me. It's easy to navigate and has a great variety of products that will fit in my store. Can't wait to get started!

Jan. 13, 2023

Ottima integrazione, bei prodotti. Anche assistenza davvero efficiente. Rispondono velocemente e capiscono i problemi. Consigliato

Jan. 8, 2023

I.am in the process of he king out their services, 100 characters is too long for a review. Also I.am.having issues connecting aliexpress

Jan. 5, 2023

We have been a long time Spocket user now for over two years. We have grown very disappointed with our experience with Spocket. There have been many behavioral problems that have started to drive us away from them as our business has been scaling upward. For starters a massive order for jackets, which initially was a large issue because (allegedly according to the supplier who also failed to supply full evidence of this) the full shipping charges were not applied to our checkout. Shipping charges that the supplier wanted to increase outside of the charges Spocket was applying. Which created a delay in shipping, and withholding of items we had already paid thousands of dollars for. Spocket did rectify this situation admittingly by offering us some clarity in our agreement to them... but after considerable amounts of stress, weeks and weeks of time, and an angry customer. Now the jackets came back small and we are being expected to hold the bag on a order that costed us thousands of dollars, when our customer has even agreed to pay all return costs and other overhead incurred while even offering to buy more in addition to larger sizes! Their customer service team continues to ask our customer to provide outlandish amounts of photo evidence which they have, and continue to ask for more on behalf of the supplier without copying us to their correspondence so we have no clue if our request to pay in full for any overhead costs of returns are being communicated. We have, time and time again, asked them to copy us and we are just met with being ignored frequently by their staff. Our client is old, so shame on them for not realizing how hard it is to take a photo not to mention how frustrated he is with this experience - and we have told them the truth. He was even in pictures sent to them! Further on another small order, they messed up the return address which we provided to our customer. They omitted a 1 from the number. The shipment got sent back to our customer, and reasonably so, they are looking for compensation to send it a second time. Spocket's staff refuted us when we called them out on their mistake and said it wasn't a mistake they just missed the 1!?!? Seriously, that is still a mistake? When we press them on paying for this return because of this mistake they talk around it and also go silent.... a common trend when they are clearly in the wrong they just stop talking. We used to love Spocket as it was a great alternative to AliExpress. But now their handling of a scaling business is not working out too well. The only thing keeping us here right now is the limited availability of other alternatives to Spocket on the marketplace. Their item selection is also becoming a bit unfeasible to scale properly as their costs are growing too high.

Jan. 31, 2023

This is a great service, Erwin helped me today and was very helpful. My problem go solved right away.

Jan. 2, 2023

Prinz was awesome sorted in minutes of connecting :) thanks again for all the help http://triedtedtedstore.com/

May 31, 2023

Spocket is an easy-to-use site with great customer support! I appreciate the quick response to questions. Thanks!

Dec. 28, 2022

super easy to integrate with my shop, clear descriptions and quality products. Great variety for whatever niche you are promoting

Dec. 28, 2022

Ria helped me understand that my account was disconnected, so I was able to keep my account current. Site is easy to use.

Dec. 27, 2022

Spocket is very easy to navigate through, I love that they have a lot of US products to make my shipping times better inside of the US once I open my store in the next week or so. When I had questions Vash from the support staff was very fast, helpful, and friendly. I recommend Spocket to others trying to get into this space.

Dec. 26, 2022

great app with an amazing customer service and products, Jam was very helpful in resolving my issues!