Spocket: USA & EU Dropshipping
Dropshipping US and EU products - Aliexpress Dropshipping
Rating
4.7
feedback
6,597
chart
#119
All reviews
Rating Breakdown
Review RSS Feed
Sept. 20, 2024
Thank you for the 5 stars! We’re thrilled to know you had a great experience. Your support means a lot to us! If you have any feedback or suggestions, we’d love to hear from you. - Eleanor
Sept. 19, 2024
So Far I'm loving the variety and helpfulness of the store front
Store
My Store
Using app
3 minutes
Thank you for your wonderful feedback! We’re delighted to hear that you’re enjoying the variety and helpfulness of the storefront. If you have any questions or need further assistance, we’re here to help. Happy exploring! - Eleanor
Sept. 19, 2024
Have use it yet
Thank you for your feedback! We hope you enjoy using the app once you give it a try. If you have any questions or need assistance as you get started, feel free to reach out. We’re here to help! - Eleanor
Sept. 19, 2024
Spocket est trés facile à manier les choix sont faciles et fluide c'est une expérience géniale
Merci beaucoup pour votre retour ! Nous sommes ravis d'entendre que vous trouvez Spocket facile à utiliser et que votre expérience est géniale. Si vous avez des questions ou des suggestions, n'hésitez pas à nous contacter. Profitez bien de votre expérience! - Eleanor
Sept. 19, 2024
I am having the worst time ever with Spocket's Tech and Customer Service. At the point, it seems I've been in contact with all their agents and bots. Yet none is able to help me move my account along. I opened the account a week ago and up till now, I dont have a working Shopify store. They deleted the wrong store and I have tried all I could to move things along - even opening another Shopify store at my own expense. unfortunately I paid for the Empire annual package and even though Im still within the 14 days trial, I can't get out without losing all that. I am a very small business hoping to start work as quickly as possible. 1 week is down and now no one is communicating with me. I have an account but no store to push all the products to. So no trading. I am really at my wit's end because I see all theses agents online and I write to them - respectfully - but I am being ignored. It seems no one knows what they are doing and I get conflicting advices from each of them! At this point, I just need to be able to cancel and get my money back. What could be improved? Tech Support and Customer Service.
Thank you for sharing your experience, and I’m truly sorry to hear about the challenges you’ve faced with our tech and customer service. Your frustration is completely understandable, especially as a small business trying to get started. We are committed to improving our support processes, and your feedback is invaluable. I encourage you to reach out directly to our support team at [email protected], and we will prioritize your case to help resolve the issues with your account and explore your cancellation request. Thank you for your patience, and we hope to make this right for you.
Sept. 19, 2024
great for newcombers to the dropshipping space
Thank you for the positive feedback! We’re glad to hear that you find our platform great for newcomers to the dropshipping space. If you have any questions or need assistance as you get started, feel free to reach out. Happy dropshipping! - Eeanor
Sept. 19, 2024
Ser lovande ut.
Tack för din feedback! Vi är glada att höra att du ser lovande ut. Om du har några frågor eller behöver hjälp, tveka inte att höra av dig. Vi finns här för att hjälpa till! - Eleanor
Sept. 19, 2024
With my limited experience, I took the first step by subscribing to Spocket. This incredible app is beneficial and easy to use.
Thank you for your wonderful feedback! We’re thrilled to hear that you found Spocket beneficial and easy to use, especially as you take your first steps in the dropshipping journey. If you have any questions or need assistance, don’t hesitate to reach out. Happy selling! - Eleanor
Sept. 19, 2024
Loved it!
Thank you! We're thrilled to hear that you loved it! If you have any feedback or need assistance, feel free to reach out. Happy selling! - Eleanor
Sept. 19, 2024
très complet et facile d’accès, cela est très facilitant pour un débutant
Merci beaucoup pour votre retour ! Nous sommes ravis d’apprendre que Spocket est facile d’accès et complet, surtout pour les débutants. Notre objectif est de rendre le processus de dropshipping aussi simple que possible. Si vous avez des questions ou avez besoin d'aide, n'hésitez pas à nous contacter. Bonne chance avec votre boutique! - Eleanor
Sept. 19, 2024
IS REALLY HELPFULL
Store
My Store
Using app
18 days
Thank you for your feedback! We're glad to hear you find it helpful. If you have any questions or need more support, don’t hesitate to ask! - Eleanor
Sept. 19, 2024
Garbage platform. Customer service is painfully slow. Don't let the fancy purple paywall convince you this is a good platform. They automatically set seller processing and shipping times to 1 day, so that they appear to ship orders fast when in reality it takes 2 weeks. Even the sellers weren't aware of the 1 days processing time shown on their seller profiles. Each vendor can be found on Oberlo or AliExpress. A lot of the sellers on Spocket are drop shipper's themselves. They have no protections in place for the seller or customer. You are just left to dry if something goes wrong.
I'm sorry to hear about your experience. Your feedback is important, and we take it seriously. We aim to provide quality service and support, and it’s clear we fell short in your case. We’d love the opportunity to address your concerns directly and improve your experience. Please reach out to our customer service team. Our Live Chat is open 24/7 and our email address is [email protected], and we’ll do our best to assist you. Thank you for sharing your thoughts. - Eleanor
Sept. 19, 2024
Store
My Store
Using app
7 minutes
Thank you so much for the five-star review! We really appreciate your support. If there’s anything else we can do for you, just let us know! - Eleanor
Sept. 18, 2024
A little expensive but I am just getting started with my store. I like that Spocket has quality products.
Thank you for sharing your thoughts! We understand that starting a store can be challenging, and we’re glad to hear you appreciate the quality of our products. Investing in quality can really pay off in the long run. If you have any questions or need tips as you get started, feel free to reach out. We’re here to help! - Eleanor
Sept. 18, 2024
Thank you so much for the five-star review! We really appreciate your support. If there’s anything else we can do for you, just let us know! - Eleanor
Sept. 18, 2024
Its a ggod app for dropshiping and easy to list at shopify.
Thank you for your feedback! We're glad to hear you find Spocket a great app for dropshipping and that listing products on Shopify is easy for you. If you have any questions or need assistance, feel free to reach out. Happy selling! - Eleanor
Sept. 18, 2024
Geweldige ervaring met Spocket! Ik ben super tevreden met mijn ervaring met Spocket. Het platform is heel gebruiksvriendelijk en biedt een breed assortiment van hoogwaardige producten, waaronder veel stijlvolle horloges die perfect passen bij mijn winkel. De diversiteit aan producten en leveranciers is indrukwekkend, en het feit dat ze snelle levertijden naar Nederland bieden, maakt het alleen maar beter. Het assortiment is echt geweldig; ik heb precies kunnen vinden wat ik zocht en meer! Dankzij Spocket kan ik mijn klanten unieke en kwalitatieve producten aanbieden. De integratie met mijn Shopify-winkel verliep soepel, en de hele ervaring was gewoon top! Ik raad Spocket zeker aan aan iedereen die op zoek is naar een betrouwbare dropshipping leverancier met een prachtig aanbod.
Bedankt voor je geweldige review! We zijn zo blij om te horen dat je een positieve ervaring hebt gehad met Spocket. Het is fantastisch dat ons gebruiksvriendelijke platform en de snelle levertijden naar Nederland je helpen om unieke en kwalitatieve producten aan te bieden in je winkel. We streven ernaar om een breed assortiment te bieden, en het is fijn om te weten dat je precies hebt gevonden wat je zocht. Bedankt voor je aanbeveling; dat betekent veel voor ons! We kijken ernaar uit om je ook in de toekomst van dienst te zijn! - Eleanor
Sept. 19, 2024
The customer service of this app is great! They are helping you immediately when you have problems. I had a problem, and they've fixed it right away! I would recommend this app to anyone.
Sept. 18, 2024
I love this app because even though I have no knowledge at all about drop shopping and how to gain access to certain products and suppliers and this site just made it 100000 times easier for me to sell and set up my Shopify store. I highly recommend
Store
My Store
Using app
35 minutes
Thank you so much for your wonderful feedback! We're thrilled to hear that our app has made dropshipping so much easier for you and helped you set up your Shopify store. Your recommendation means a lot to us! If you have any questions or need further assistance, feel free to reach out. Happy selling! 🌟 - Eleanor