syncX: Stock Sync
Add, Update Products and Automate Suppliers Feed
Rating
4.6
feedback
1,332
chart
#149
All reviews
Rating Breakdown
Review RSS Feed
Dec. 5, 2024
Great app, awesome support couldn't recommend this app more. I have just moved to another platform and have installed this app again.
Thank you for your support! Your recommendation means the world to us! 😊🙌🥰
Dec. 3, 2024
I've used this app for 3 different websites and started with the older version. I love the improvements and new look. Much easier to work with although some parameter input is still hard to understand. Tech support is always quick and helpful and answers all of my questions, or solves the problem. I highly recommend this app for both inventory management and adding and removing inventory to your store.
Thank you for your thoughtful feedback and continued support! We're glad you love the improvements and find the app easier to use. Your insights on parameter inputs are valuable, and we'll keep working to make things even clearer. We're happy our tech support has been helpful—thank you for recommending us! 😊🤗💕
Dec. 2, 2024
I am extremely disappointed with the service I received from Stock Sync. Despite high expectations based on their marketing promises, my experience has been far from satisfactory. Firstly, the integration process was overly complicated and time-consuming. The lack of clear, comprehensive documentation made it even more frustrating. When issues arose, customer support is unhelpful, often taking days to reply with generic, uninformative answers. Additionally, the performance of the service has been subpar. Frequent synchronization errors have caused disruptions in my inventory management, leading to overselling and stockouts. This has not only caused financial loss but also damaged my reputation with customers. In summary, Stock Sync has failed to deliver the reliability and support I expected. I hope they take these issues seriously and make the necessary improvements to their service. I do not recommend making use of Stock Sync!
Hi Media Alliance CT, Thank you for your feedback, and we sincerely apologize for the issues you’ve experienced. We regret the challenges with the integration process, documentation, and support, as well as the synchronization errors impacting your inventory. We take your concerns seriously and are committed to resolving them. To ensure a more reliable experience, we’re improving our support response times and documentation while addressing performance issues. Please allow us to assist you further and make things right. We value your trust and appreciate the opportunity to improve. Thanks, syncX Team
Nov. 24, 2024
This is a wonderful app for anyone in the dropship business.
Thank you for your feedback! 😊
Nov. 21, 2024
Azza was very knowledgable and informative to my cituation. She took it a step further and took the initiative to insert all the mapping and ran the feed for me. I really appreciate her professionalism and support. Hats off to Azza! Thank you
Thank you for sharing your experience! We're delighted to hear how Azza exceeded your expectations with her assistance. 😍❤️
Nov. 21, 2024
Had some initial challenges when setting up because of the size of my file but after some support from Raj in particular it was smooth sailing. Great App.
Thank you for your feedback! We're glad Raj could assist and get things running smoothly for you. Happy to hear you're enjoying the app! ☺️😘
Nov. 20, 2024
We've been using this on two sites for a few years. An excellent app that is continually upgraded. Their customer service is quick and thorough. Highly recommended.
Thank you for your kind words and long-term support! We're delighted to hear you're enjoying the app and our customer service. Your recommendation means a lot to us! 😊🥰😻
Nov. 15, 2024
We are glad to work with Stock Sync team. Support team is friendly and problem solving minded. Been close to a year and pretty well groving with our feeds. Sincerly we can suggest the app for all Shopify stores. Please keep in your mind that they are THE BEST !!!
Thank you for your wonderful feedback! Your recommendation means the world to us, and we'll continue striving to be the best. 😊😍❤️
Nov. 14, 2024
Raj helped me fix my issue in 5 minutes :D Thanks for the service and the application. actually mind boggling that this allows smaller shops to do all this for free.
Thank you for your amazing feedback! 😍🙌
Nov. 14, 2024
Worst app. Terrible support. My images or descriptions were not uploaded. I just want my money back from them and Shopify. Don't waste your time with these guys. You in the middle of building your store, run into a issue and they are nowhere to be found
Store
My Store
Using app
About 7 hours
Hi there, We apologize for the inconvenience this has caused. We are genuinely sorry for your experience and want to resolve this issue promptly. Unfortunately, we were unable to find your store. Could you please email us your store name at [email protected]? This will help us identify the problem and assist you further. We are dedicated to making things right and appreciate the chance to address your concerns. Thanks, syncX: Stock Sync Team
Nov. 14, 2024
I have been using SyncX for a while now, and I can say the app works perfect and all the customer service team is great. They have guided us through email and have make all the process very easy. Thank you! Ana
Thank you for your kind words! We're always here to help! 😊❤️
Nov. 13, 2024
Very responsive support team. They quickly helped when there was an inventory sync issue.
Thank you so much for the review 😍🤗
Nov. 13, 2024
The app works smooth based on our needs. Very helpful support staff, fast reply.
Thank you so much for the review 🤗💕
Nov. 8, 2024
I am very happy with Stock Sync's service. The platform is easy to use and effective for managing my inventory. Faz, in particular, has been very helpful and responsive, always ensuring my needs are met. The customer support team takes the time to address each issue thoroughly, which I truly appreciate. I would work with Stock Sync again without hesitation and highly recommend them to anyone looking for reliable inventory management with excellent support.
Thank you! 🤩 We’re happy Stock Sync works well for you and that Faz was helpful. 😊🥰
Nov. 6, 2024
I had a fantastic experience with Stock Sync. Their customer support is top-notch, and Faz was extremely helpful in resolving my issue quickly and efficiently. It's rare to find such responsive and knowledgeable support these days. I highly recommend Stock Sync to anyone looking for a reliable solution with great customer service!
Thank you for your feedback! 🌟 We’re glad Faz could help and that you had a great experience with Stock Sync. 😊
Nov. 6, 2024
Hanah is a godsend!
That's great to hear! Thank you for your review. 😻💕
Dec. 4, 2024
syncX: Stock Sync is easy to use, intuitive and very effective for updating my store inventory using my vendor's daily spreadsheet updates. This has saved us endless problems with customers ordering out of stock merchandise.
Thank you! 🌟 Glad to hear syncX: Stock Sync is helping with your inventory updates. 😊💕
Oct. 29, 2024
The app works great. Even better, their customer service is top notch.
Thank you for the review 😻❤️