syncX: Stock Sync
Import products, sync inventory/price, bulk update, metafields
Rating
4.7
feedback
845
chart
#155
All reviews
Review RSS Feed
Oct. 16, 2024
This app has taken a complete nose dive and support haven't been a great help with communication this last few weeks. Just the generic we will get back to you with no updates. Suddenly the add feed for my wholesaler "Windsor" has stopped pulling images entirely and is creating listings without product images absolutely destroying the trust and integrity of my business and costing me thousands as a result. No updates as to where things are at or a permanent solution to address the issue that keeps happening (Third time). Not even an offer from the team for some compensation in the way of credits or points since it isn't affecting their income. Be warned, was excellent for a long time but when things do go wrong and bug out you'll be left holding the bag alone.
We are sorry about the image problems after reimporting them. All the images are okay now. We suspect the images were unavailable, or there were issues with the supplier's server during that time. Our team will look into this and hope to avoid this in the future.
Jan. 6, 2026
Wat een super app. En wat een goede ondersteuning. Ik wilde een paar velden met elkaar laten vermenigvuldigen om een verzendvolume te berekenen maar zelf kan ik niet programeren. Deze functie zit niet standaard in de app maar het is wel mogelijk. Bedankt hiervoor. Dit is een uitstekende app. Iedere nacht synchroniseren wij onze data met verschillende leveranciers en dit werkt zo goed dat we volledig up to date zijn. Ook een maatwerk connectie, wat we nodig hadden bij een leverancier, hebben ze voor ons geinstalleerd zodat we ook daar de juiste data van binnen krijgen. Super, ons bedrijf kan niet zonder deze app of we moeten het handmatig doen wat enorm veel extra tijd kost.
Thank you for the great feedback! We're glad to hear the app keeps your data up to date and that the custom connection works perfectly. Happy to save you time—feel free to reach out if you need anything! 🤗💕
Oct. 16, 2024
I have an issue where the App is reading the incorrect sheet on an Excel feed, so all my product pricing and quantities are incorrect on my live site. As you can imagine, this isn't good for business. I have reached out to support via email and on their so-called live chat, but I have had zero response. If you are looking for an App that takes customer service seriously, I would not suggest Stock Sync.
Hi there, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the issue you're experiencing with the incorrect sheet being read on your Excel feed. We understand how critical accurate product pricing and quantities are to your business, and we’re committed to resolving this for you as quickly as possible. Regarding your mention of our support response, we take customer service very seriously and aim to reply to all inquiries in a timely manner. Upon reviewing our records, we can confirm that we have responded to your previous communications, but it seems there may have been a gap in our correspondence. We are sorry for any frustration this may have caused and are more than happy to assist you further. We reached out to you. Please check the email so we can resolve this issue and ensure your site is back to running smoothly. Thank you for your patience and understanding. We value your business and are here to help in any way we can. Thanks, syncX: Stock Sync Team
Oct. 14, 2024
I've been using it for six months now, and it works great. The tech support always resolves any issues I create, rather than just referring me to a manual like many others do. Over this time, I've also seen the app evolve with new features, which gives me confidence that it's a top-tier product.
Thank you for your kind words! We're thrilled to hear that the app has been working great for you and that our tech support has been helpful. It's fantastic to know you've noticed the continuous improvements. We're committed to keeping the app top-tier for you! 🙌🙌🙌😍
Oct. 11, 2024
It is a very good App and i get help very fast and professional when i did not know exactly how to set up the feed from one of my suppliers. Can recommend this app... Michael from Sweden
Thank you, Michael! We're glad you found the app helpful and received fast, professional support with setting up your supplier feed. Appreciate the recommendation! 😻😻😻
Oct. 10, 2024
Very helpful support staff. I was having issues with one of the jobs & Kir sorted out everything for me. Good job & thanks.
Thank you so much for the review 😍💕
Oct. 9, 2024
This is an excellent app with many features. I use it to synchronize across platforms, and once you understand the app and its functions, it's actually quite straightforward. Their customer service is absolutely fantastic. They always respond (some times it takes a bit long, but i am okay with that as long as they respond! :) ) , take the time to understand the problem, are consistently friendly, and genuinely want to help solve any challenges you face. They really go the extra mile.
Thank you for the great review! We're glad you're finding the app's features useful and straightforward once learned.Your feedback means a lot! 😻🙌
Oct. 7, 2024
Longtime user, recent fanboy! We use Stock Sync to power 4 web stores and recently became a supplier ourselves. With the facelift this spring, the app received additional error handling that has made it absolutely rock solid. Love the new flexible pricing plans too! Our interactions with support staff have been great. Thoughtful responses to our questions, and they've even implemented one or two of our feature requests over the years. Highly recommend.
Thank you so much for the review 😍
Oct. 4, 2024
Really helpful and they will book in meetings via Calendy where you can get help with fixing any issues. Knowledgeable staff and a great app that saved me lots compared to other similar apps.
Thank you for your review! We're glad our team could help via Calendly meetings and that you found the app valuable. We appreciate your feedback! 🤗😍
Oct. 4, 2024
Simply put a GREAT SERVICE!, no more words needed!
Thank you so much for the review 😻🙌
Sept. 26, 2024
Got all the help, and more, needed by their tech support to set up the app. The same sync in Woocommerce took 1h, in this awesome app it's done in a whopping one minute. Wow. 6/5 stars!
Thank you for the amazing review! 😍😍😍
Sept. 25, 2024
Kir, was great help. Solved issue within 5 mins. App works great.
Thank you so much for the review 😘😍
Sept. 25, 2024
App works great. Customer service is also very fast. Thank you.
Thank you 🙏
Sept. 20, 2024
great app & even better support
Thank you so much for the review 🤗💕
Sept. 18, 2024
The SyncX app for Shopify is an excellent tool for synchronizing products. The interface is intuitive and easy to use, making it accessible for new users. What stands out the most is the fast and helpful support. They respond promptly to inquiries, and even offer individual meetings via Calendly to address specific concerns directly. Overall, I highly recommend SyncX to anyone looking for an efficient solution for product synchronization. It saves time and hassle!
Thank you for the fantastic review! We're glad you find the SyncX app intuitive and easy to use. 😘😻
Sept. 17, 2024
Very good service. Live Chat very helpful. Kir helped me with a problem very quickly.
Thank you so much for the review 😻🙌
Sept. 17, 2024
This is a amazing tool, if you wnat to use google sheet for inventory. Azza was so helpful for the setup process. Simply outstanding
Thanks for the great review! We're happy you found the Google Sheets integration useful. 😘😍