syncX: Stock Sync
Add, Update Products and Automate Suppliers Feed
Rating
4.6
feedback
793
chart
#154
All reviews
Review RSS Feed
May 23, 2025
Hanah is fantastic. I had several challenges with supplier API's and they stuck with me and help me out with several issues. They went above and beyond. I was astounded by the high level of support I received. I can really recommend this app to anyone looking for an automated stock syncing solution.
Thank you for your feedback! We're glad Stock Sync's auto-archive function solved your stock management issue and that you found our support helpful. We appreciate the recommendation and are happy you find it a great value compared to other apps! 🤗💕
Aug. 16, 2024
The app works well, and as soon as we have any questions, the app team is quick on problem solving. They've went out of their scope to allow us to sync one particular customer, in adition to giving us the answer to our problem. If you need to syncronise your inventory to your dealers/dropshippers, I higly suggest you to try this app.
Thank you for the great feedback! We're pleased to hear that the app works well for you and that our team was quick to resolve your issues, even going the extra mile. We appreciate your recommendation for syncing inventory with dealers and dropshippers! 😊🤩💕
Aug. 13, 2024
Excelente APP, sencilla y facil de usar, cumple con lo que tienen que hacer y el servicio al cliente responde muy rapido y de manera oportuna.
Thank you for your excellent review! We’re glad to hear that you find the app easy to use and that our customer service has been quick and efficient. 😊🥰🙌
Aug. 13, 2024
Stock Synch is an incredibly useful application, especially for businesses that need to manage large volumes of data efficiently. The app excels in automating inventory updates across multiple platforms, saving time and reducing the risk of errors. Its interface is intuitive, making it easy to navigate even for those who may not be very tech-savvy. Another strong point is the customer support. In my experience, the support team is generally effective at resolving issues. Overall, Stock Synch is a valuable tool for anyone looking to streamline their inventory management processes.
Thanks for the great review! We’re pleased that Stock Sync’s automation and intuitive interface are working well for you and that our support team has been effective. 😊🙌
Aug. 12, 2024
I recently started using Stock Sync for syncing my Shopify store’s inventory, and I couldn’t be more impressed. From the get-go, their customer support team has been outstanding, offering prompt and detailed responses to all my inquiries. The app itself is incredibly intuitive and seamlessly integrates with my existing systems, making inventory management a breeze. What truly sets Stock Sync apart is their commitment to user satisfaction. They offer extensive documentation and helpful tutorials, and their support team goes above and beyond to assist with any issues or custom requests. Their proactive approach to problem-solving and regular updates ensure the app runs smoothly and adapts to any changes in my business needs. I’ve experienced minimal downtime and accurate stock updates, which has significantly improved my operations. If you’re looking for a reliable stock sync solution with top-notch support, Look for Mr. Raj.
Store
My Store
Using app
About 1 month
Thank you for your detailed review! We're thrilled to hear that Stock Sync has made inventory management easier for you and that our support team, especially Raj, has been so helpful. We’re committed to providing top-notch service and continuous improvements. If you need anything else, we’re here to help! 😊💕
Sept. 4, 2024
So far so good, they are easy to talk to Edit 4/9/24 Very patient and thorough!
Thank you so much for the review💪🏻🤩
Aug. 6, 2024
Great app with great customer support. I have needed trouble shooting a few times as i am only a novice website builder and the team have always been super helpful.
Thank you for the kind words! We’re glad our app and customer support have been helpful for you. If you need any more assistance, we’re always here to help! 🥰🥰🥰
Aug. 2, 2024
Excellent application and excellent customer service
Thank you for your kind words. We are delighted you are enjoying the application and our customer service. Your feedback inspires us to continue providing our best! 🥰😍💕
Aug. 1, 2024
Geweldige ervaring & een uitstekende service ! ongetwijfeld een 5 sterren review! Nogmaals bedankt voor de ondersteuning! :-)
Thank you for your great feedback! We're happy to hear that you're so satisfied with our service. We always strive to provide our customers with the best possible experience. Thank you for the 5-star review! 😊 ❤️🙌
July 25, 2024
Very useful app if you need more flexibility for the business workflows. Good support which really can help you to resolve any cases. Not fast, but they do work well which is important, archive the result. Recommend.
Thank you for your positive feedback! We are glad Stock Sync is meeting your business needs. Our support team is always here to help. Your recommendation is greatly appreciated! 😍😘
July 24, 2024
App wiped a load of data off live site, 3 weeks later no reply off support. Reported to Shopify, may be they have gone under.
Hi Distinctly Living, We are truly sorry to hear about the problems you've experienced and the delay in our response. Your feedback is extremely important to us, and we deeply regret any inconvenience this situation has caused. We are dedicated to providing reliable services and timely support to all our users. The data loss you mentioned is concerning, and we understand the frustration it must have caused. We are currently investigating this issue to ensure it does not happen again. We sincerely apologize for our lack of communication. Please rest assured that we are committed to resolving your issue as quickly as possible. We have contacted you via email, so please check your inbox. Thank you for your patience and understanding. Best regards, syncx: Stock Sync Team
Oct. 22, 2025
Cannot sync my products for 2 days. All they give me is an AI Chatbot to argue with and refuse to fix the problem.
Hi there, We understand your concerns. Please reach out to [email protected] so that we can suggest the best way to reduce costs. We apologize for the frustration. Please send us an email so that we can assist you on how to sort out the issue. Thanks, syncx: Stock Sync Team
July 16, 2024
Great app, but sadly the customer support sucks. They take ages to answer. For me speed is the key. Having problems and taking alot of time to solve it is not good for any business.
Hi Dofts, Thank you for your feedback. We're sorry to hear about your experience and understand your concerns. We apologize for not responding on time and assure you that we will improve. We are committed to continuous improvement and take all feedback seriously to ensure that we resolve your issues. Please get in touch with our support team at [email protected] so we can address your specific issues promptly. Thank you for bringing this to our attention. We appreciate your patience and the opportunity to make things right. Best regards, syncX: Stock Sync
July 13, 2024
This app works perfectly fine! The support is also very helpful. The use of SyncX is a gamechanger for our webshop. I would highly recommend.
Thank you for your kind words.We appreciate your recommendation! 🤗❤️
July 11, 2024
Yas was very informative and patient with me as I am trying to understand this app. I appreciate the professionalism and the way things are being explained to me. This app is an excellent tool to have once you understand how to navigate through it.
Thank you for your feedback! 😍😍😍 Once you get the hang of it, Stock Sync becomes an excellent inventory management tool. Feel free to reach out if you have any more questions or need further assistance!
July 11, 2024
Oltre ad essere la migliore applicazione di sincronizzazione, l'assistenza è eccezionale. Super consigliata.
Thank you so much for your positive feedback! We are happy to know that you find Stock Sync the best syncing application and that you appreciate our support service. We are always here to help you. 😘❤️ Super recommended by you too! 🚀
July 10, 2024
The StockSync customer service team is like no other, they are extremely intelligent, helpful, receptive to the needs of their clients and help find a resolution. They do not rush the appointment time and are very patient. Could not recommend this service more!!!
Thank you for your kind words! Your recommendation means a lot to us! 😍🤗
July 8, 2024
SyncX is an essential app for our business. Highly recommend. Whoever is the product manager does a great job!
Thank you for your fantastic review! 🥰🥰🥰 Much appreciated.💕
July 26, 2024
They took a perfect app and ruined it. Congratulations.The new interface is the least user friendly interface I've come across with and the newest 'upgrade' limited the basic subscription to upload only 3 inventory files per month. Before this new update, we were able to upload as many as we needed. Now if we need to upload 10 files per month, we need to pay 4 times more? It is also impossible to contact their support team. None of the emails I got from their team can be replied to. Emails cannot be delivered. We have been trying to get some help with our subscription but no, not possible. After submitting my third incident ticket begging for an email address that I can actually reach out to them thru, one member of the support team acknowledged that other people are also experiencing the same issue with replying to their emails but that's all. I, once again, didn't receive any help or any other method to be able to communicate my issue and get some assistance. It's 2024 and you cannot reach a Shopify app with emails. Unbelievable. We will be cancelling our subscription soon. ***EDIT*** Following my initial review, Jor from the customer support team emailed me through their personal email address and assisted me with the situation. I no longer have an issue with the app and I was provided with the appropriate amount of information regarding the new interface and how to go on with uploading my files for inventory update. I really appreciate Jor's assist here - thank you. Hope they will fix the issue with their regular customer support emails as well.
Hi Koy Resort, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and frustration you’ve experienced with the recent changes to our app and our support system. We understand how critical it is for you to have a user-friendly interface and flexible upload options for your inventory files. The intention behind the recent update was to improve functionality and efficiency, but we regret that it has caused difficulties for you. Your feedback is invaluable, and we are already working on ways to make the interface more intuitive based on user experiences like yours. Regarding the upload limitations on the basic subscription, we recognize the impact this has on our users. Your specific situation highlights the need for a more flexible approach, and we will consider this in our ongoing improvements. We are truly sorry about the issues you’ve faced with contacting our support team. This is not the experience we aim to provide. We are currently addressing the technical problems with our email system to ensure that all communications are delivered successfully. In the meantime, please schedule a call with us directly via this link: https://calendly.com/syncx/30min. We will prioritize your request to resolve your subscription issue promptly. We appreciate your patience and understanding as we work through these challenges. We value your business and hope to have the opportunity to serve you better in the future. Please let us know if there’s anything else we can do to assist you. Warm regards, syncX: Stock Sync
June 30, 2024
A powerful app with lots of functionality. The UI has some room for improvement but once you understand how it works, it's super useful. The support level is also very good. Always willing to help and work through issues patiently. Thanks guys.
Thank you for your feedback. We are glad to hear that you find our app powerful and functional. We appreciate your comments on the UI and will work on improving it. Our support team is always here to help. Thanks for your support!