syncX: Stock Sync & Inventory
All reviews
Great app, great service!
Thank you! π So glad youβre enjoying the app and our service! π
Perfect support, thanks to Suriyah, I can highly recommend this app and the support. Also apps works very great and help me to grow. Thanks!!
Thanks so much! π Happy to hear Suriyah helped and the appβs working great for you! π
Ray is extremely helpful and I think this is app is great!
Thanks so much! π We're thrilled you love the app and that Ray was able to help! π
Such a great product.
Thank you so much for your kind wordsβ€οΈ
I want to take a moment to express my gratitude for Azza's outstanding support. Azza went above and beyond to guide me through every step. She was incredibly patient, understanding, and always willing to help me find the best way to present products that would maximize customer engagement and drive purchasing rates. Her expertise and willingness to assist, no matter how many questions I had, made a significant difference in my experience. I truly appreciate her dedication to ensuring that everything was set up just the way I wanted. Thank you, Azza, for your exceptional customer service and for making my experience with Stock Sync so much easier and more effective!
Thank you for your wonderful feedback! π
Thank you so much π
Amazing Support! Resolved my issue.
Thanks a ton! π We're happy we could resolve it for you quickly. Always here to help! π
I had some issues getting it to work, and they got right on my issue and corrected it immediately. Thanks to Jor for his quick response and fix.
Thanks for the kind words! π We're glad Jor could sort it out quickly. We're always here to help! π
Has been working really well so far and the support was very quick!
That's great to hear, thank you alot πβ€οΈ
Really dig Stock Sync for integrating APIs in to Shopify. Also, the team at Stock Sync are so incredibly helpful in getting everything set up!
Thank you so much for the great experience with syncX: Stock Sync πβ€οΈ
I just recently installed the software, but can't get the app to work with my store. I wrote twice to the technical support and zero response. Why would I spend any extra money on a company that can't even respond when I need them??
Hi xo steele LLC, Thank you for informing us about the issue you're experiencing. We apologize for any inconvenience. We couldn't find any emails from you in our support system, likely due to a technical error. Please resend your inquiry to [email protected]. Once received, we will prioritize your request to resolve the issue promptly. We appreciate your time and trust in providing the support you need.
The app stands out with its intuitive design, making navigation effortless and features easy to use. Coupled with exceptional customer service thatβs prompt and friendly, it ensures a seamless and satisfying user experience. Highly recommended!
Thank you so much for the kind words π₯°π
The staff is really helpful and the app is very efficient
Thank you so much βΊοΈ
Works well, and excellent support.
Thank you so much for the review π€β€οΈ
I've used this app for 3 different websites and started with the older version. I love the improvements and new look. Much easier to work with although some parameter input is still hard to understand. Tech support is always quick and helpful and answers all of my questions, or solves the problem. I highly recommend this app for both inventory management and adding and removing inventory to your store.
Thank you for your thoughtful feedback and continued support! We're glad you love the improvements and find the app easier to use. Your insights on parameter inputs are valuable, and we'll keep working to make things even clearer. We're happy our tech support has been helpfulβthank you for recommending us! ππ€π
I am extremely disappointed with the service I received from Stock Sync. Despite high expectations based on their marketing promises, my experience has been far from satisfactory. Firstly, the integration process was overly complicated and time-consuming. The lack of clear, comprehensive documentation made it even more frustrating. When issues arose, customer support is unhelpful, often taking days to reply with generic, uninformative answers. Additionally, the performance of the service has been subpar. Frequent synchronization errors have caused disruptions in my inventory management, leading to overselling and stockouts. This has not only caused financial loss but also damaged my reputation with customers. In summary, Stock Sync has failed to deliver the reliability and support I expected. I hope they take these issues seriously and make the necessary improvements to their service. I do not recommend making use of Stock Sync!
Hi Media Alliance CT, Thank you for your feedback, and we sincerely apologize for the issues youβve experienced. We regret the challenges with the integration process, documentation, and support, as well as the synchronization errors impacting your inventory. We take your concerns seriously and are committed to resolving them. To ensure a more reliable experience, weβre improving our support response times and documentation while addressing performance issues. Please allow us to assist you further and make things right. We value your trust and appreciate the opportunity to improve. Thanks, syncX Team
Azza was very knowledgable and informative to my cituation. She took it a step further and took the initiative to insert all the mapping and ran the feed for me. I really appreciate her professionalism and support. Hats off to Azza! Thank you
Thank you for sharing your experience! We're delighted to hear how Azza exceeded your expectations with her assistance. πβ€οΈ
Had some initial challenges when setting up because of the size of my file but after some support from Raj in particular it was smooth sailing. Great App.
Thank you for your feedback! We're glad Raj could assist and get things running smoothly for you. Happy to hear you're enjoying the app! βΊοΈπ
We've been using this on two sites for a few years. An excellent app that is continually upgraded. Their customer service is quick and thorough. Highly recommended.
Thank you for your kind words and long-term support! We're delighted to hear you're enjoying the app and our customer service. Your recommendation means a lot to us! ππ₯°π»
We are glad to work with Stock Sync team. Support team is friendly and problem solving minded. Been close to a year and pretty well groving with our feeds. Sincerly we can suggest the app for all Shopify stores. Please keep in your mind that they are THE BEST !!!
Thank you for your wonderful feedback! Your recommendation means the world to us, and we'll continue striving to be the best. ππβ€οΈ
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