syncX: Stock Sync
Import products, sync inventory/price, bulk update, metafields
Rating
4.7
feedback
845
chart
#157
All reviews
June 24, 2024
Stock Sync is working quite well. Havent had any problems the last 4 years. When our warehouse made some changes to the api, Faz from the support team was quick in helping us out.
Thank you for your feedback! We're happy to hear that Stock Sync has been working well for you for the past 4 years. It's great to know that Faz from our support team was able to assist you quickly with the API changes.
June 19, 2024
Downhill fast. Uploading product does not work like it used to. Columns are not used for the correct information. Upload logs don't show details for variants.
We sincerely apologize for the inconvenience you've experienced with our product upload functionality. Your observations are critical to us, and we are committed to resolving these issues promptly. We want to follow up on your earlier dissatisfaction regarding the imported products. Can you please give us a chance to resolve this asap? Will you be available for a quick call to resolve this issue more quickly? We kindly request you reconsider your review, considering our commitment to making things right. Your satisfaction is our top priority, and we want to ensure that your next experience with us exceeds your expectations.
June 9, 2024
I was having a lot of trouble setting up this app to work in my store. I sent an email asking for support and got Hanah, who immediately helped. Her communication and effort in ensuring my store was correctly set up to achieve my goal were outstanding, and everything was done quickly and professionally. Thank you, Hanah!
Thank you for sharing your experience! We're delighted that Hanah provided outstanding support and helped set up your store quickly and professionally. We appreciate your feedback and are here to assist whenever needed. ๐คโค๏ธ๐
June 1, 2024
Cannot live without this app!!! Well designed and helpful
Thank you! We're glad to hear that Stock Sync has become essential for you. Your feedback on its design and usefulness means a lot to us! ๐๐๐ฅฐ๐
May 31, 2024
Their product and support is awesome! Support is superhelpful and is going the extra mile, really impressive. Can totally recommend Stock Sync! Thank youuu! :)
Thank you for the kind words! We're thrilled that you're enjoying Stock Sync and our support team. Your recommendation means a lot to us! ๐
May 31, 2024
Great app and customization. Support is always very prompt. This is the only app I found ideal to operate our franchise business.
Thank you for your great feedback๐ค๐
May 29, 2024
Excellent work, everything works smoothly! Well done.
Thanks a lot for your feedback ๐๐
May 28, 2024
this is onc of the best app in shopify, you have to get for your inventory sync, good for drop ship. a lot feed method
Thank you so much for your words ๐ช๐ป๐ป
May 29, 2024
Great customer support
Thank you so much for your review ๐โค๏ธ
May 22, 2024
Fantastic App. I only require this app to sync my stock levels for one of my Suppliers. I nearly had a heart attack initially when i didn't think it worked however Jor was there to save the day! Works flawlessly.
Thank you for your fantastic review! ๐ We're glad to hear our app is syncing your stock levels perfectly. If you need any further help, we're always here for you!
May 21, 2024
Excelente app, para modificar stock en los distintos almacenes
ยกGracias por tu comentario! Nos alegra saber que la app te resulta excelente para modificar stock en los distintos almacenes. ๐ฅฐ๐
May 20, 2024
Itโs awesome app, but they make every single option need to pay! Otherwise itโs good for feeding products.
Thanks for your feedback! We're glad you find the app awesome for feeding products. To support ongoing improvements, some features do require payment. Your understanding is appreciated! ๐ฅฐ๐
May 20, 2024
We have had no luck in getting any type of response from support when contacting. It is incredibly frustrating when setting up a new app that you are hopeful it does what you need it to for your store. When no one is available to assist in anything, it makes things much more difficult. I set up in two stores thinking this would be a great fit, but after frustration and lack of response from the support team, I have uninstalled. I would appreciate a refund for both stores I installed this for.
Hi there, Thank you for reaching out and sharing your concerns. We sincerely apologize for the inconvenience and frustration you've experienced with our support team. We understand how critical timely support is, especially when setting up a new application for your store. We're truly sorry that we did not meet your expectations and were unable to assist you promptly. Your feedback is important to us, and we are taking immediate steps to improve our support processes to ensure this doesn't happen in the future. We would greatly appreciate the opportunity to help resolve the issues you encountered. If you are open to it, we would like to help you sort out the issue accordingly. Regarding your refund request for your stores, we have done that. Once again, we apologize for any inconvenience this has caused and appreciate your understanding and patience. If you have any other questions or need further assistance, please don't hesitate to reach out. Thanks, Stock Sync Team
May 15, 2024
En app der bare virker og hvis man har spรธrgsmรฅl eller driller, sรฅ er der fantastisk service :)
Thank you for your kind words! We strive to provide an app that simply works seamlessly. If you ever have any questions or encounter any issues, our fantastic support team is always here to assist you. ๐ฅฐ๐
May 9, 2024
Great tool. customer support is great during the week... spotty in the weekends
Thank you for your feedback! We're glad you love our support. ๐ฅฐโค๏ธ
May 8, 2024
Ottima app, la usiamo da anni collegando il nostro gestionale con l'ecommerce di Shopify per rendere aggiornata la giacenza del magazzino anche per chi vende offline. Abbiamo avuto un problema pochi giorni fa e il supporto ha risolto tutto in tempi rapidissimi. Complimenti Great app, we've been using it for years by connecting our management system with Shopify's ecommerce platform to keep our inventory updated even for offline sales. We had an issue a few days ago and the support team resolved everything very quickly. Congratulations!
Thank you so much for your kind words and continued support! We're thrilled to hear how well our app works for your business and that our support team could assist you efficiently. We look forward to continuing to serve you. Grazie mille! ๐ช๐ป๐ฅฐ
May 6, 2024
Great app for easy connection with any store through csv export file! Geat support!!
Thanks for your fantastic review! We're glad our app and support meet your needs. We appreciate your feedback! ๐๐ช๐ป
May 2, 2024
I highly recommend this amazing app which makes your life easy by updating your stock automatically as per your schedule, the support team is superb and have no complain about them, Thanks Kamran from Luxurious Rugs
Thanks for recommending our app! We're glad automatic stock updates are making your life easier. Let us know if you need anything else! ๐ช๐ป๐ค
May 2, 2024
Kir is an AWESOME 5 star support. Helped us quickly get the features we need to make use of azure blob feed.
Glad to hear you had a great experience with Kir! We're happy they could help you swiftly with Azure Blob Feed features. Let us know if you need anything else! ๐๐