All reviews

Rating Breakdown

  • 5
    89% (751 ratings)
  • 4
    3% (28 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (8 ratings)
  • 1
    6% (49 ratings)

Reviews with Text

  • 92% (775)
Review RSS Feed Review RSS Feed

4 / 5 Share

June 24, 2024

Stock Sync is working quite well. Havent had any problems the last 4 years. When our warehouse made some changes to the api, Faz from the support team was quick in helping us out.

Using app

About 4 years

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your feedback! We're happy to hear that Stock Sync has been working well for you for the past 4 years. It's great to know that Faz from our support team was able to assist you quickly with the API changes.

1 / 5 Share

June 19, 2024

Downhill fast. Uploading product does not work like it used to. Columns are not used for the correct information. Upload logs don't show details for variants.

Using app

About 4 years

Total reviews

5

Average rating

4.0

Developer Reply

We sincerely apologize for the inconvenience you've experienced with our product upload functionality. Your observations are critical to us, and we are committed to resolving these issues promptly. We want to follow up on your earlier dissatisfaction regarding the imported products. Can you please give us a chance to resolve this asap? Will you be available for a quick call to resolve this issue more quickly? We kindly request you reconsider your review, considering our commitment to making things right. Your satisfaction is our top priority, and we want to ensure that your next experience with us exceeds your expectations.

5 / 5 Share

June 9, 2024

I was having a lot of trouble setting up this app to work in my store. I sent an email asking for support and got Hanah, who immediately helped. Her communication and effort in ensuring my store was correctly set up to achieve my goal were outstanding, and everything was done quickly and professionally. Thank you, Hanah!

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your experience! We're delighted that Hanah provided outstanding support and helped set up your store quickly and professionally. We appreciate your feedback and are here to assist whenever needed. ๐Ÿค—โค๏ธ๐Ÿ™Œ

5 / 5 Share

June 1, 2024

Cannot live without this app!!! Well designed and helpful

Using app

6 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you! We're glad to hear that Stock Sync has become essential for you. Your feedback on its design and usefulness means a lot to us! ๐Ÿ˜Š๐Ÿ˜๐Ÿฅฐ๐Ÿ™Œ

5 / 5 Share

May 31, 2024

Their product and support is awesome! Support is superhelpful and is going the extra mile, really impressive. Can totally recommend Stock Sync! Thank youuu! :)

Using app

About 2 months

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for the kind words! We're thrilled that you're enjoying Stock Sync and our support team. Your recommendation means a lot to us! ๐Ÿ˜Š

5 / 5 Share

May 31, 2024

Great app and customization. Support is always very prompt. This is the only app I found ideal to operate our franchise business.

Using app

11 days

Total reviews

11

Average rating

4.5

Developer Reply

Thank you for your great feedback๐Ÿค—๐Ÿ’•

5 / 5 Share

May 29, 2024

Excellent work, everything works smoothly! Well done.

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thanks a lot for your feedback ๐Ÿ˜๐Ÿ’•

5 / 5 Share

May 28, 2024

this is onc of the best app in shopify, you have to get for your inventory sync, good for drop ship. a lot feed method

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for your words ๐Ÿ’ช๐Ÿป๐Ÿ˜ป

5 / 5 Share

May 28, 2024

good service

Store

MODU

Using app

About 1 month

Total reviews

3

Average rating

4.7

Developer Reply

Thank you so much ๐Ÿ™Œ๐Ÿ˜˜

5 / 5 Share

May 29, 2024

Great customer support

Using app

Over 2 years

Total reviews

4

Average rating

3.0

Developer Reply

Thank you so much for your review ๐Ÿ˜โค๏ธ

5 / 5 Share

May 22, 2024

Fantastic App. I only require this app to sync my stock levels for one of my Suppliers. I nearly had a heart attack initially when i didn't think it worked however Jor was there to save the day! Works flawlessly.

Using app

9 days

Total reviews

16

Average rating

5.0

Developer Reply

Thank you for your fantastic review! ๐ŸŒŸ We're glad to hear our app is syncing your stock levels perfectly. If you need any further help, we're always here for you!

5 / 5 Share

May 21, 2024

Excelente app, para modificar stock en los distintos almacenes

Store

Popkite

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

ยกGracias por tu comentario! Nos alegra saber que la app te resulta excelente para modificar stock en los distintos almacenes. ๐Ÿฅฐ๐Ÿ™Œ

4 / 5 Share

May 20, 2024

Itโ€™s awesome app, but they make every single option need to pay! Otherwise itโ€™s good for feeding products.

Using app

11 days

Total reviews

5

Average rating

4.8

Developer Reply

Thanks for your feedback! We're glad you find the app awesome for feeding products. To support ongoing improvements, some features do require payment. Your understanding is appreciated! ๐Ÿฅฐ๐Ÿ’•

1 / 5 Share

May 20, 2024

We have had no luck in getting any type of response from support when contacting. It is incredibly frustrating when setting up a new app that you are hopeful it does what you need it to for your store. When no one is available to assist in anything, it makes things much more difficult. I set up in two stores thinking this would be a great fit, but after frustration and lack of response from the support team, I have uninstalled. I would appreciate a refund for both stores I installed this for.

Using app

7 days

Total reviews

2

Average rating

3.0

Developer Reply

Hi there, Thank you for reaching out and sharing your concerns. We sincerely apologize for the inconvenience and frustration you've experienced with our support team. We understand how critical timely support is, especially when setting up a new application for your store. We're truly sorry that we did not meet your expectations and were unable to assist you promptly. Your feedback is important to us, and we are taking immediate steps to improve our support processes to ensure this doesn't happen in the future. We would greatly appreciate the opportunity to help resolve the issues you encountered. If you are open to it, we would like to help you sort out the issue accordingly. Regarding your refund request for your stores, we have done that. Once again, we apologize for any inconvenience this has caused and appreciate your understanding and patience. If you have any other questions or need further assistance, please don't hesitate to reach out. Thanks, Stock Sync Team

5 / 5 Share

May 15, 2024

En app der bare virker og hvis man har spรธrgsmรฅl eller driller, sรฅ er der fantastisk service :)

Store

KopK

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We strive to provide an app that simply works seamlessly. If you ever have any questions or encounter any issues, our fantastic support team is always here to assist you. ๐Ÿฅฐ๐Ÿ™Œ

5 / 5 Share

May 9, 2024

Great tool. customer support is great during the week... spotty in the weekends

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We're glad you love our support. ๐Ÿฅฐโค๏ธ

5 / 5 Share

May 8, 2024

Ottima app, la usiamo da anni collegando il nostro gestionale con l'ecommerce di Shopify per rendere aggiornata la giacenza del magazzino anche per chi vende offline. Abbiamo avuto un problema pochi giorni fa e il supporto ha risolto tutto in tempi rapidissimi. Complimenti Great app, we've been using it for years by connecting our management system with Shopify's ecommerce platform to keep our inventory updated even for offline sales. We had an issue a few days ago and the support team resolved everything very quickly. Congratulations!

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words and continued support! We're thrilled to hear how well our app works for your business and that our support team could assist you efficiently. We look forward to continuing to serve you. Grazie mille! ๐Ÿ’ช๐Ÿป๐Ÿฅฐ

5 / 5 Share

May 6, 2024

Great app for easy connection with any store through csv export file! Geat support!!

Store

Bshop

Using app

About 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Thanks for your fantastic review! We're glad our app and support meet your needs. We appreciate your feedback! ๐Ÿ˜๐Ÿ’ช๐Ÿป

5 / 5 Share

May 2, 2024

I highly recommend this amazing app which makes your life easy by updating your stock automatically as per your schedule, the support team is superb and have no complain about them, Thanks Kamran from Luxurious Rugs

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for recommending our app! We're glad automatic stock updates are making your life easier. Let us know if you need anything else! ๐Ÿ’ช๐Ÿป๐Ÿค—

5 / 5 Share

May 2, 2024

Kir is an AWESOME 5 star support. Helped us quickly get the features we need to make use of azure blob feed.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Glad to hear you had a great experience with Kir! We're happy they could help you swiftly with Azure Blob Feed features. Let us know if you need anything else! ๐Ÿ˜๐Ÿ’•