All reviews

Rating Breakdown

  • 5
    89% (1,184 ratings)
  • 4
    4% (49 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (11 ratings)
  • 1
    5% (65 ratings)
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5 / 5 Share

July 15, 2022

Excellent customer service. I had a syncing issue and the team at Stock Sync helped me resolve right away.

Using app

6 months

Total reviews

4

Average rating

5.0

1 / 5 Share

Nov. 2, 2022

Their support is very very slow. Dont recommend this company. Its takes days for them to help us. :-(

Using app

4 months

Total reviews

7

Average rating

2.7

Developer Reply

We are truly sorry for your unfortunate experience with Stock Sync and understand that this app is critical for your business. There might be a technical issue when joining the online meeting. We are happy to explain anything in more detail or to hear from you about any other issues when you can reschedule another call. Since we are from different time zones, we are deeply sorry as during our non-working hours as our replies might delay especially during weekends/holidays.

5 / 5 Share

July 10, 2022

These guys went the extra mile to make sure my store was operating properly. They fixed my "everything is out of stock" issues. They cleared up the whole "xml is not accepted for updating we need a csv". Really put my mind at ease after I felt like I wasted hours of my life trying to undo a user mistake. They keep helping me and have become my top 5 favorite apps for my store. Thank you all!!! 5 is all I can give for the 10 you deserve.

Using app

9 months

Total reviews

9

Average rating

5.0

5 / 5 Share

July 6, 2022

we have been running stock sync on both of our shopify stores for a few years now and are very happy with both the product and the support. it definitely feels like it has improved a lot over the time we have been using it and we now rely on it for managing all stock quantities and price changes from suppliers as well as adding new stock. with over 50k lines across the 2 stores we rely on it working very heavily

Using app

About 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

July 2, 2022

Took some time for me to get familiar with the app but when i did it's a really powerful tool and also great prices. When i did struggle the support was truly AMAZING to help me and really fast answering all my questions! Can't do anything else then recommend this app and this crew behind the app. You won't be disappointed!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 30, 2022

Application au top et un SAV génial !! Ils sont à l'écoute et ils m'ont aider à paramétrer l'application et mon même proposé des choses dont je n'avais même pas pensé !! TOP

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 29, 2022

Molto utile e intuitiva. Ma soprattutto si può sempre contare su un'assistenza clienti impeccabile! Very Good!!!

Store

Goestro

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2022

Ein grandioses Tool für den Dropshipper, ein Mal die korrekte Zuweisungsmatrix für angelieferte CSV-Dateien erstellen und zurücklehnen.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2022

I seriously cannot begin to recommend this app enough. We run a complex system of live feeds that fluctuate in price almost every hour and this app does the absolute best job at managing everything. If you have more than 1 live supplier, USE THIS APP. Saved us so much money and time, bless this team

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

June 23, 2022

This app will save you a lot of time and therefore money by automating your inventory updates. The customer service is top notch, they get back to you quick and work with you to customize the plan to work for your business needs. Highly recommend

Store

Cevillo

Using app

About 1 year

Total reviews

3

Average rating

5.0

4 / 5 Share

June 18, 2022

It took some time to learn how to use this app and does require quite a learning curve. Thankfully there are online tutorials. The distribution centre that I use only updates via CSV file (so that means MANUALLY!). With Stock Sync it only takes me 5-10 minutes to update all product inventory (that's over 1000 products) that would otherwise take me hours. There's still lots of settings in the app that I have no clue what they do or mean but I'm getting there!

Using app

--

Total reviews

1

Average rating

4.0

5 / 5 Share

June 17, 2022

Such a cheap add-on with huge customisation options for various feed imports! I had some issues setting up because of the distributor feed type and the file encoding but the developers were super responsive and very helpful. With a bit of back and forth and testing we were able to get things working correctly, I can't thank them enough for their time spent helping me out. Thanks team Stocksync!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2022

Using this app for a long time. Absolutely amazing. Customer support is always polite and very helpful. Recommended.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

This app is extremely helpful for syncing inventory. Setup was very easy! Everything is running stable. Customer support is fast, helpful and friendly. We've had some customization done - no problem. Cann't reccomend this app more!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

June 9, 2022

Diese App hat mich gerettet - SO GUT !!! Ich kann per CSV einfach die Händler Lagerdatei hochladen und alle Lagerbestände werden angepasst .. ohne Aufwand - wirklich mit einem Knopfdruck (Nachdem man alles eingestellt hat wie man es will - aber selbst das ist super easy) Es ist wirklich das was ich gesucht habe ! danke ans Team für diese app !!! *************

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2022

Deze app helpt me producten te importeren, maar ook de voorraad te monitoren bij de leverancier. De app heeft zo ontzettend veel mogelijkheden dat bediening/instellen wel een beetje lastig maakt. Maar dank aan support, Jor & Raj voor hun hulp.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

4 / 5 Share

March 31, 2024

Had a lot of teething problems in the first few years, support is hit and miss and not very proactive. Once you do get the setup bang on, it does work quite well. A paid service for a full setup would be a good idea and one I'd gladly pay for to avoid all the headaches for issues down the line.

Using app

Over 2 years

Total reviews

8

Average rating

4.8

Developer Reply

Dear House Journey, We humbly apologize for the unfortunate experience you had with our application and our support service. We are doing our best to retrieve those deleted products. We will also ensure that those products will not be deleted. We have noted every requirement that you have listed and will be setting up the feed accordingly. We hope to serve you better to meet your expectations.

5 / 5 Share

May 25, 2022

So far the app has worked well and customer service has been helpful and available. setting it up can be a bit tricky like any ecommerce software, but it is pretty much a set it and forget it app.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2022

We are using the Stock Sync App to update stock levels on our web shop. Having multiple bundle sizes of the same item caused a few head scratching moments, but the guys at Stock Sync were excellent at getting everything working. Thanks to the Stock Sync team for taking the time to explore, explain and ultimately provide what we needed in a handy well priced App.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2022

Super application qui nous permet de gagner de précieuses heures d'import et de synchronisation. En plus le sav impeccable

Using app

6 months

Total reviews

3

Average rating

5.0