syncX: Stock Sync
Add, Update Products and Automate Suppliers Feed
Rating
4.6
feedback
793
chart
#154
All reviews
Oct. 12, 2023
Saves alot of manual entering. Took awhile to figure it out as a newbie but the team were very helpful in answering my queries and getting it up and running for me.
We appreciate you taking the time to share your experience with us!π Thank you so much π
Oct. 10, 2023
I wish I had taken the time to implement this years ago, now. It's literally as simple as can be. Stop what you are doing and make this work.
Thank you so much for your lovely review π
Oct. 3, 2023
One of the best apps I have encountered - with regards stock sync, it works perfectly for me, updating 6,500 SKUs from a supplier feed via ftp 3 times a day. Support was fantastic and helped me liaise with the suppliers IT manager to iron out the set up - genuinely delighted with the outcome.
Thanks for the great reviewπβπβπβ! We're delighted that Stock Sync works perfectly for you, even with a large SKU load. Our support team is here to assist anytime. If you ever need more help or updates, just let us know. We're here to keep you synced! ππ
Sept. 22, 2023
This app is brilliant and the support is even better. Being able to filter the products I want to sync supplier-by-supplier and using custom billing is great, I don't need my whole catalogue synced so I only pay for what I need. The app supports loads of ways to run feeds. I have it set to send me an email daily so I can check what's run. It's reasonably easy to set up, I'm running email attachment and SFTP feeds and this app was much easier to use than another I tried. Raj has been great at pointing me in the direction of what settings I need to change to get to my desired outcome and responds quickly, time zones permitting. In short, does everything I can think of, at a fair price, easy to use and with excellent help explaining how it works if required.
Thanks for the kind words!π©·βπ©·βπ©·β Our app's customization and support make syncing a breeze. π We're delighted to hear you find it easy to use. Raj is here to assist you anytime. If you have more ideas or need help, give us a shout. π‘π
Sept. 21, 2023
Stocksync has been incredibly useful in managing our inventory and syncing price, availability, and metafields. When an issue arises, they normally respond in the next day or so, but they are very helpful and even went and added a new option for us to use in order to accommodate our needs. Would recommend stockysync for anyone looking to manage pricing and inventory.
Thanks for the fantastic review π ! We're glad Stocksync has been incredibly useful for your inventory management needs. If you ever need assistance, we're here to help. π
Sept. 18, 2023
The worst Sync app ever! We have been trying to reach them for last 2 weeks even complained them to Shopify. But still no one replied yet. We need to stop subs and get a refund for last two months. As the app stopped working and no one helped at all. I do NOT recommended anyone who need to regular Inventory Sync. Unprofessional, Unresponsive and You cannot make a business plan with these guys.
We're truly sorry π to hear about your negative experience. Upon reviewing your ticket, we can confirm that we responded promptly on the same day. However, it appears that we haven't received any follow-up from you. To ensure we're addressing your concerns effectively, could you please verify that your messages were sent to the correct email address? Please note that our responses are typically sent within 24 hours, and if we do not receive a reply within 7 days, the ticket will be marked as resolved. We take your feedback seriously and will investigate the issue immediately. Our team will reach out to you to resolve your concerns. We're sorry things didn't go as expected. We're here to make things right for you. Thanks for bringing this to our attention. π Thanks, Stock Sync Team
Sept. 11, 2023
Absolutely amazing app! Flawless execution with extremely helpful support staff. This app has been exactly what we've been needing for a long time! Thank you very much for such a great app!
Thank you for the amazing review! β€οΈWe're thrilled to hear that our app and support team have met your needs. If you ever have more questions or suggestions, feel free to reach out. We appreciate your support! π
June 10, 2025
Update a year later: The customer service is just becoming worse. We had again problems with uploading a new feed. Contacted the support. Takes a week just to get past the 1st line, which don't do anything else than sending meaningless support articles from their website. After a week they solved the issue, BUT, it created a new issue, so it still doesnt work. Now its been almost two weeks and we are still in queue to get in touch with the tech support. They offer to schedule 15min google meet calls. Scheduled one for today. Did anyone from StockX show up to the scheduled meeting? Nope... The app: 5 stars. It works well 99% of the time and has some clever functions that makes it very useful. Definitely saved us lots of manual work. The support: The support is helpful, but it normally requires a few mail exchanges before they actually look into the issue in matter. The 1st line support seems to be there just to send out generic answers and FAQ links. Mainly the response time is a problem. You get a reply max. once per 24h. Which is extremely frustrating when you stuck with something urgent.
Thanks for the 5-star review! Our app's here to save your time β°. We'll work on speeding up support β‘οΈ and addressing issues faster π. Your feedback helps us improve! π
Sept. 5, 2023
The support is above and beyond. Although I bombed them with different kinds of issues and requests, they answered diligently. And the App itself is functioning without any major issues. Would reccomend this app for syncing products via feed.
Thank you for the amazing feedback! ππ Our support team is here for you π. Delighted to hear the app's running smoothly. Feel free to reach out anytime! π
Aug. 21, 2023
I have been really happy with this app. It has been reasonably easy to use and has lots of videos and tutorials to help you. There was just one supplier I could not work out how to sync to and I messaged stock sync directly and they were able to set it up for me for free. The service has been great.
Thanks so much for taking the time to leave this lovely review π π π It was great chatting with you & glad we were able to solve the issue quickly & efficiently πͺπ€©
Aug. 21, 2023
Great for creating products and also updating products. Been using this app for years and can ensure they always had a great quick customer support whenever i needed it. Easily recommend.
We appreciate the fantastic review from you! πβ If there is anything we can do for you, please let us know! π
Aug. 18, 2023
Excellent Service and Exceptional Team Support! They assisted me in resolving my issue and offered valuable advice, which was incredibly helpful as I am new to this. Highly recommended!
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community β¨
Aug. 6, 2023
Using it on all our sites, easy to setup, works as expected consistently. No point looking any further.
Thanks for the kind review, glad I was able to help! We look forward to helping you keep everyone in good spirits!π·
Aug. 3, 2023
Hele fijne service. Kom je er niet uit, dan helpen ze graag met het zoeken naar een oplossing. Wij gebruiken deze app nu iets meer dan een maand. Top!
Thanks so much for taking the time to leave us this fantastic review! We appreciate it π
Aug. 3, 2023
We had a problem with our feed with duplicated images sended to our stores. Lucky Azza helpt us out and solved the issue in 24 hours. Great service and the feed works properly now. good job
Thank you so much for taking the time to leave us this lovely review! It's very appreciated π
Aug. 2, 2023
Great help, had an issue with our feed, Support logged on and fixed the issue for us! Highly recommend this company!
Hey! Thank you for the great review πβ Weβre so happy you love it π€© Come back and chat with us soon. Cheers! π₯
July 31, 2023
After weeks of dealing with Support team due to problems with the product, the feeds are still not working correctly and the store has been on hold for far too long. I'm sure in some cases the app works but we have had nothing but issues trying to connect an XML feed.
Dear Footfixinc, We are sorry to hear that you had a negative experience. We apologize for any inconvenience caused and understand your frustration. Our team is actively working to resolve the issue. Kindly let us know which variants are not updating correctly so that we can investigate further. Thank you for your patience and understanding. Thanks, Stock Sync Team
July 31, 2023
This app is simply amazing and suppport team even better. We had problem with the price of my products and they help us fast and effectively.
Thank you so much for your lovely review π We are beyond glad that you found us!
July 28, 2023
StockSync runs very smoothly for us and has helped make a operations much more efficient. What really stands out it the customer support, it's one of the best I've ever encountered.
Thanks so much for taking the time to leave this lovely review π π π It was great chatting with you & glad we were able to solve the issue quickly & efficiently πͺπ€©
July 28, 2023
The app seems easy to set up and has a lot of options in the initial settings. Great and quick support from the team!
Thank you so much for your kind review! Happy to help! π