All reviews

Rating Breakdown

  • 5
    89% (1,184 ratings)
  • 4
    4% (49 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (11 ratings)
  • 1
    5% (65 ratings)
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5 / 5 Share

Feb. 18, 2022

They had been very helpful with all the questions I had. The customer support solved all my problems with integration. Recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

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Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2022

Does exactly what it's advertised to do! We use this to sync our inventory numbers on a daily basis and works great. The customer support replies very quickly and has a great understanding of the in's and out's of the sync. Great app!

Using app

25 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 14, 2022

First time i've used the stock sync app and OMG my mind is absolutely blown. I could cry at the amount of hours, spent manually stock checking my 1200+ catalog and the amount of sales ive lost due to products being out of stock but not displaying as that on the store. I receive a daily excel spreadsheet from my supplier with stock levels but didnt know how to implement this to my store. Stock sync made this SO easy, and I'm not the most technical person! Definitely worth its weight in gold. thank you so much!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

Took a while to get syncing to work but once I figured it out, this app is perfect! Can now upload inventory, prices and so much more when needed. So flexible, so many options to make life easier, automatic syncing available. This app is perfect!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2022

A great app that really helped us sync inventory. We take customer service very seriously, so any app that can provide support quickly, and thoroughly are always apps worth keeping! We reached out to the app support team before purchasing to get some questions answered, and they replied back quickly, and thoroughly by explaining the features, and providing excellent support. They made us comfortable trusting them and removed any hesitations we had. It was incredibly easy to use, and they have multiple file formats you can integrate with, and multiple sync options. Great job guys!

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 30, 2022

I was very impressed with there customer service so far. They replied quickly and gave me an extended trial period so I can make sure the app is for me. Wow! thank you!

Using app

6 months

Total reviews

1

Average rating

5.0

3 / 5 Share

Jan. 29, 2022

My Stock is not updating on Shopify and 0% stock updated on Stock Sync. My CSV and shop systems shows stock available but when i add the products to shopify its shows SOLD OUT

Using app

About 5 years

Total reviews

1

Average rating

3.0

5 / 5 Share

Jan. 26, 2022

They solve my problem. I had information at every step. They explain exactly with details what to do.

Using app

10 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 25, 2022

The app was good when I started using it but whenever there is a problem it is very difficult to get them to resolve anything. when I first signed up for this service they charged me for the number of SKUs that were on the feed. now they are counting all the products in my store and refusing to provide an update unless I upgraded. This is very unfair because the other products in my store are in a different location and are managed by a different provider, so why should I pay them more for something they don't manage. Now I have put my selling on hold struggling to make updates myself while looking for different provided. Buyers beware

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

We apologise for the bad experience you are having. By default Stock Sync will scan all products to find matching SKU. But Stock Sync also come with a powerful filtering to scan only products by tags, vendor and many more (Learn more here https://help.stock-sync.com/article/100-stock-sync-filter-by-shopify-products). With filters, it will not scan the entire store for the matching SKU or barcode. Please contact our support to help you with the filters.

5 / 5 Share

Jan. 24, 2022

Great app! Simple to use. Highly recommended for anyone looking for an easy and quick way to deal with updating inventory. Plus, the support team is great. Very responsive and helpful!

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

Recommended to everyone. Wanted to connect to 3rd Party API and was having issues, Stock Sync team did best to help me through it. Have been hassling them every week for changes in the new feed and they have always helped me responding to my email within 24 hours even though with time difference. Thank You Team!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2022

I've found this app simple to use. It's enough to read carefully the guide and you can make settings and create filters of feeds without having special technical knowledges. Thanks!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2022

App is very good. I have a XML file but i couldn't find that how can i add this file to my shopify store. Thanks to this app and their helping i fix this issue

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

Great app!! Very handy and it saves a lot of time when you need to upload your inventory. Highly recommended!!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 6, 2022

I have tried a few inventory apps and have researched many more and this app is hands down the best one! It is super easy to use and the support is fantastic! You can keep a live inventory, change pricing, add products all with no coding knowledge. I couldn't be happier, I just wish I found them sooner!

Using app

About 2 months

Total reviews

15

Average rating

4.9

1 / 5 Share

Jan. 5, 2022

Stock is not updating for products. Having to manually edit thousands of SKUs is a major pain. What's worse is stock not updating is leading to customers buying out-of-stock items. Sent support an urgent email and haven't received a response since June 2020.

Using app

About 2 years

Total reviews

4

Average rating

3.0

Developer Reply

We apologize for the unfortunate experience that you have encountered with our system. We believe there is a misconfiguration in the setting of the feeds. This can be resolved by editing back the settings. We have already replied to your emails and even sent a new one but haven't received any response yet. Please reach out to Stock Sync - [email protected]. We truly look forward to hearing from you again.

5 / 5 Share

Dec. 23, 2021

We just started using this app for FTP connection with our suppliers. Works perfectly fine, and the support team is very helpful.

Using app

10 months

Total reviews

5

Average rating

4.6

5 / 5 Share

Dec. 22, 2021

well designed app and solid results which gives satisfaction on data integrity. Using this app for all my updates of inventory and etc.

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 22, 2021

App does what it should. I had a problem and got help from the support within hours. Thank you very much!

Using app

About 2 years

Total reviews

1

Average rating

5.0