All reviews

Rating Breakdown

  • 5
    89% (1,184 ratings)
  • 4
    4% (49 ratings)
  • 3
    1% (14 ratings)
  • 2
    1% (11 ratings)
  • 1
    5% (65 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 20, 2021

Die App macht genau das was sie soll. Auf jeden Fall zu empfehlen. Über den Support erhält man immer eine Antwort. Macht weiter so.

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Dec. 17, 2021

We have used this app for a while on three stores. It is great when it works, but it rarely works correctly. But there are not many options out there and they do have good support, but they cannot fix what does not work

Using app

Over 3 years

Total reviews

1

Average rating

1.0

Developer Reply

We are sorry for the experience that you are having. We understand managing 3 stores can be a hassle. We can see from the logs that the emails are received and processed successfully. Please do contact us at [email protected] so we can help you with the configuration. We really like to help you to resolve the issue.

5 / 5 Share

Dec. 17, 2021

The app - if you set it up correctly - is great. I didn't have it set up correctly, then wrote to support and they helped me very well. Now everything works perfectly. Thanks a lot.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2021

Great APP for linking Shopify to Shopify Inventory...or to Set up an inventory update from a supplier Data feed. The flexibility of the APP means you have to get it set up right but once you do - It is perfect.. Thank you.... Tech support is very good can take a day or two but they are helpful.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2021

works just as it should. they have great customer service as well. when i was having issues they immediately took care of the issue

Using app

24 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 1, 2021

Just set up my first stock feed to update current SKUs daily. Super easy to set up. This is going to be a game changer!

Using app

5 days

Total reviews

5

Average rating

5.0

4 / 5 Share

Nov. 16, 2021

Really great app to handle product and management inventory. Basically feature only allows to update variants but there is a beta feature to add variants to existing products thank you very much to the dev for your help on that. I would gladly give a full heavy five star when this functionality goes live - this would be a competition killer feature. Also, I would appreciate being able to communicate live by chat rather than by email would be much easier and faster to deal with feed issues. Overall I recommend this app over any other.

Using app

11 months

Total reviews

3

Average rating

4.0

5 / 5 Share

Nov. 15, 2021

We love this app! Perfect and fast support, very good functionality and affordable price, thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2021

Wonderful app. Made my life so much easier and syncyng inventory is done like a breeze. I had a few problems setting everything up and Jor has helped me everytime I asked for help. Great customer service.

Using app

About 2 months

Total reviews

11

Average rating

5.0

3 / 5 Share

Nov. 10, 2021

I REALLY WANT TO TELL YOU THANK S FOR ALL COULD YOU ADD A BUTTON TO RE-SYNCHRONIZE EVEN IF IT WAS FIVE MIN AGO THKS

Using app

Over 6 years

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for the review. The "Start Process" button has no limits. You can rerun the sync once the feed process is completed. Please reach out to us to provide more details so we can help improve our app to serve our users better.

4 / 5 Share

Nov. 9, 2021

I started using the app for updating our inventory through CSV files, took a little while to set up but ended up working perfectly. After that, I got interested in updating through Rest API, which was even more tedious to set up. Customer service took a couple of days to answer but helped solve the issue, definitely would recommend it.

Using app

About 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

June 21, 2023

Excellente app ! Super utile pour synchroniser les quantités, les prix, etc... et encore mieux le service client est excellent et super réactif ! Je recommande vivement !

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2021

Worth every cent! Heap of options and lots of logic that enables you to do virtually anything. Highly recommended!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 4, 2021

The app totally messed out our inventory. It was supposed to adjust product prices based on a pre-set rule, but didn't, so customers paid the wrong prices.

Store

JoySwag

Using app

About 2 years

Total reviews

2

Average rating

1.0

Developer Reply

We apologise for the wrong price update. You reach out to us but we didn't apply the price markup. We have updated the pricing rule and rerun the update. The prices are ok now. We hope you can reconsider this review.

5 / 5 Share

Nov. 3, 2021

I have used multiple apps for product import & inventory sync. Stock Sync is the best one so far. I have more than 10,000 items. I couldn't really set up import & sync by myself with ease. The support team is fantastic, they help me set up everything, it is working as expected. Thank you!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2021

Great APP with responsive customer support. A lots of options to adjust/modify the feed to your needs. If you can't figure out how to do it - just ask a support team...

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 1, 2021

I have been with Stock Sync since its early launch. Since then, many new connectors have been added making this a versatile app. This app allows us to get inventory update via automation. I would certainly recommend this app.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2021

Been using this app for a couple years and it helps keep my inventory fresh. Support is great and they will help you setup your price file so that it's automatic. Worth every penny.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2021

A really valuable and time saving tool, Excellent helpful and fast support service too - very impressed with this so far.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2021

Great app that is super versatile in how it can accept and perform stock updates. Massive time saver and the support is great. I feel there is something missing however - We receive stock updates from our suppliers. We have the feeds set to put an item out of stock if there is no match as sometimes suppliers just leave a SKU off the list if it's out of stock or discontinued. I think there's currently too much potential for an automatic feed to go wrong if a supplier changes something on their file which causes the matching to fail. Ideally the app would hold off on doing something stupid - like putting all items in a feed out of stock - and send a notification to check it first. Currently this doesn't exist so we're having to check the feeds manually. I've raised this with the devs and hopefully they can implement something to solve what I think is missing functionality in an app like this. RESPONSE TO DEVELOPER REPLY: No that doesn't address the issue. If either of those options are chosen and the supplier changes their file format and columns are not matched, Stock Sync will put all items in that feed out of stock. I've reached out to you about it again and hope you can implement a mechanism to stop this from happening. UPDATE Nov 2021: Updated from 4 to 5 stars. The Stock Sync team has implemented a halt to the update if more than 80% of products in a feed would be set to 0. Along with a warning email to let you know. Now we no longer have to baby sit our stock updates hoping our suppliers didn't mess with the columns of their spreadsheet without telling us. Perfect!

Using app

3 months

Total reviews

14

Average rating

5.0

Developer Reply

Thanks for the suggestion. Stock Sync already have the function that you suggested. Please refer to our help doc on how it works https://help.stock-sync.com/article/95-set-out-of-stock-products-to-zero-if-the-product-is-unmatched-on-update