syncX: Stock Sync
Add, Update Products and Automate Suppliers Feed
Rating
4.6
feedback
1,323
chart
#219
All reviews
Rating Breakdown
Dec. 20, 2021
Die App macht genau das was sie soll. Auf jeden Fall zu empfehlen. Über den Support erhält man immer eine Antwort. Macht weiter so.
Dec. 17, 2021
We have used this app for a while on three stores. It is great when it works, but it rarely works correctly. But there are not many options out there and they do have good support, but they cannot fix what does not work
We are sorry for the experience that you are having. We understand managing 3 stores can be a hassle. We can see from the logs that the emails are received and processed successfully. Please do contact us at [email protected] so we can help you with the configuration. We really like to help you to resolve the issue.
Dec. 17, 2021
The app - if you set it up correctly - is great. I didn't have it set up correctly, then wrote to support and they helped me very well. Now everything works perfectly. Thanks a lot.
Dec. 12, 2021
Great APP for linking Shopify to Shopify Inventory...or to Set up an inventory update from a supplier Data feed. The flexibility of the APP means you have to get it set up right but once you do - It is perfect.. Thank you.... Tech support is very good can take a day or two but they are helpful.
Dec. 9, 2021
works just as it should. they have great customer service as well. when i was having issues they immediately took care of the issue
Dec. 1, 2021
Just set up my first stock feed to update current SKUs daily. Super easy to set up. This is going to be a game changer!
Nov. 16, 2021
Really great app to handle product and management inventory. Basically feature only allows to update variants but there is a beta feature to add variants to existing products thank you very much to the dev for your help on that. I would gladly give a full heavy five star when this functionality goes live - this would be a competition killer feature. Also, I would appreciate being able to communicate live by chat rather than by email would be much easier and faster to deal with feed issues. Overall I recommend this app over any other.
Nov. 15, 2021
We love this app! Perfect and fast support, very good functionality and affordable price, thank you!
Nov. 14, 2021
Wonderful app. Made my life so much easier and syncyng inventory is done like a breeze. I had a few problems setting everything up and Jor has helped me everytime I asked for help. Great customer service.
Nov. 10, 2021
I REALLY WANT TO TELL YOU THANK S FOR ALL COULD YOU ADD A BUTTON TO RE-SYNCHRONIZE EVEN IF IT WAS FIVE MIN AGO THKS
Thanks for the review. The "Start Process" button has no limits. You can rerun the sync once the feed process is completed. Please reach out to us to provide more details so we can help improve our app to serve our users better.
Nov. 9, 2021
I started using the app for updating our inventory through CSV files, took a little while to set up but ended up working perfectly. After that, I got interested in updating through Rest API, which was even more tedious to set up. Customer service took a couple of days to answer but helped solve the issue, definitely would recommend it.
June 21, 2023
Excellente app ! Super utile pour synchroniser les quantités, les prix, etc... et encore mieux le service client est excellent et super réactif ! Je recommande vivement !
Nov. 6, 2021
Worth every cent! Heap of options and lots of logic that enables you to do virtually anything. Highly recommended!
Nov. 4, 2021
The app totally messed out our inventory. It was supposed to adjust product prices based on a pre-set rule, but didn't, so customers paid the wrong prices.
We apologise for the wrong price update. You reach out to us but we didn't apply the price markup. We have updated the pricing rule and rerun the update. The prices are ok now. We hope you can reconsider this review.
Nov. 3, 2021
I have used multiple apps for product import & inventory sync. Stock Sync is the best one so far. I have more than 10,000 items. I couldn't really set up import & sync by myself with ease. The support team is fantastic, they help me set up everything, it is working as expected. Thank you!
Nov. 1, 2021
Great APP with responsive customer support. A lots of options to adjust/modify the feed to your needs. If you can't figure out how to do it - just ask a support team...
Nov. 1, 2021
I have been with Stock Sync since its early launch. Since then, many new connectors have been added making this a versatile app. This app allows us to get inventory update via automation. I would certainly recommend this app.
Oct. 29, 2021
Been using this app for a couple years and it helps keep my inventory fresh. Support is great and they will help you setup your price file so that it's automatic. Worth every penny.
Oct. 25, 2021
A really valuable and time saving tool, Excellent helpful and fast support service too - very impressed with this so far.
Nov. 26, 2021
Great app that is super versatile in how it can accept and perform stock updates. Massive time saver and the support is great. I feel there is something missing however - We receive stock updates from our suppliers. We have the feeds set to put an item out of stock if there is no match as sometimes suppliers just leave a SKU off the list if it's out of stock or discontinued. I think there's currently too much potential for an automatic feed to go wrong if a supplier changes something on their file which causes the matching to fail. Ideally the app would hold off on doing something stupid - like putting all items in a feed out of stock - and send a notification to check it first. Currently this doesn't exist so we're having to check the feeds manually. I've raised this with the devs and hopefully they can implement something to solve what I think is missing functionality in an app like this. RESPONSE TO DEVELOPER REPLY: No that doesn't address the issue. If either of those options are chosen and the supplier changes their file format and columns are not matched, Stock Sync will put all items in that feed out of stock. I've reached out to you about it again and hope you can implement a mechanism to stop this from happening. UPDATE Nov 2021: Updated from 4 to 5 stars. The Stock Sync team has implemented a halt to the update if more than 80% of products in a feed would be set to 0. Along with a warning email to let you know. Now we no longer have to baby sit our stock updates hoping our suppliers didn't mess with the columns of their spreadsheet without telling us. Perfect!
Thanks for the suggestion. Stock Sync already have the function that you suggested. Please refer to our help doc on how it works https://help.stock-sync.com/article/95-set-out-of-stock-products-to-zero-if-the-product-is-unmatched-on-update