All reviews

Rating Breakdown

  • 5
    89% (706 ratings)
  • 4
    4% (28 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (6 ratings)
  • 1
    6% (45 ratings)

Reviews with Text

  • 93% (739)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 27, 2022

Without a doubt one of the best customer service I have had on Shopify apps. We had a lot of trouble getting customized, since we had a lot of demands. Jor from Customer service. We are almost there now, so that is just great. I absolutely recommend!

Using app

About 2 months

Total reviews

11

Average rating

5.0

5 / 5 Share

July 15, 2022

Excellent customer service. I had a syncing issue and the team at Stock Sync helped me resolve right away.

Using app

6 months

Total reviews

5

Average rating

5.0

1 / 5 Share

Nov. 2, 2022

Their support is very very slow. Dont recommend this company. Its takes days for them to help us. :-(

Using app

4 months

Total reviews

7

Average rating

2.7

Developer Reply

We are truly sorry for your unfortunate experience with Stock Sync and understand that this app is critical for your business. There might be a technical issue when joining the online meeting. We are happy to explain anything in more detail or to hear from you about any other issues when you can reschedule another call. Since we are from different time zones, we are deeply sorry as during our non-working hours as our replies might delay especially during weekends/holidays.

5 / 5 Share

July 6, 2022

we have been running stock sync on both of our shopify stores for a few years now and are very happy with both the product and the support. it definitely feels like it has improved a lot over the time we have been using it and we now rely on it for managing all stock quantities and price changes from suppliers as well as adding new stock. with over 50k lines across the 2 stores we rely on it working very heavily

Using app

About 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

June 29, 2022

Ein grandioses Tool für den Dropshipper, ein Mal die korrekte Zuweisungsmatrix für angelieferte CSV-Dateien erstellen und zurücklehnen.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2022

Such a cheap add-on with huge customisation options for various feed imports! I had some issues setting up because of the distributor feed type and the file encoding but the developers were super responsive and very helpful. With a bit of back and forth and testing we were able to get things working correctly, I can't thank them enough for their time spent helping me out. Thanks team Stocksync!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2022

Using this app for a long time. Absolutely amazing. Customer support is always polite and very helpful. Recommended.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 15, 2024

This app is extremely helpful for syncing inventory. Setup was very easy! Everything is running stable. Customer support is fast, helpful and friendly. We've had some customization done - no problem. Cann't reccomend this app more!

Using app

About 2 years

Total reviews

6

Average rating

5.0

4 / 5 Share

March 31, 2024

Had a lot of teething problems in the first few years, support is hit and miss and not very proactive. Once you do get the setup bang on, it does work quite well. A paid service for a full setup would be a good idea and one I'd gladly pay for to avoid all the headaches for issues down the line.

Using app

Over 2 years

Total reviews

8

Average rating

4.8

Developer Reply

Dear House Journey, We humbly apologize for the unfortunate experience you had with our application and our support service. We are doing our best to retrieve those deleted products. We will also ensure that those products will not be deleted. We have noted every requirement that you have listed and will be setting up the feed accordingly. We hope to serve you better to meet your expectations.

5 / 5 Share

May 23, 2022

We are using the Stock Sync App to update stock levels on our web shop. Having multiple bundle sizes of the same item caused a few head scratching moments, but the guys at Stock Sync were excellent at getting everything working. Thanks to the Stock Sync team for taking the time to explore, explain and ultimately provide what we needed in a handy well priced App.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2022

This is a app has saved us so much time in our business - highly recommended. Plus the support is excellent - they were willing to go above and beyond to answer my (many!) questions & get it working for our store.

Using app

About 2 months

Total reviews

2

Average rating

4.0

5 / 5 Share

May 3, 2022

Such a good app with great development behind it and fantastic customer service. We have multiple productfeeds and also uses the app to import products

Using app

Over 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

April 20, 2022

Very good app to update stock for multiple feeds. Customer support is always very helpful with quick and effective response.

Using app

About 21 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 29, 2022

Just what we have been looking for. Any teething issues- like requirement to have an IP address for a SFTP feed were dealt with fast. Running 6 feeds with stock crossovers and no issues showing maximum stock available. Added a few items we had not listed easily.

Using app

About 1 month

Total reviews

9

Average rating

5.0

5 / 5 Share

March 25, 2022

Stock Sync just blew my mind for such easy config and implement. I have successfully done two different stock feeds - email and SFTP. All smooth and quick. The next one will try Rest/API. This is a brilliant app, don't miss it out.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2022

Love this app! No more oversell and I am confident to expand my catalogue now, and the price is so affordable too!

Using app

About 1 hour

Total reviews

12

Average rating

5.0

5 / 5 Share

March 11, 2022

Has been the best app I have found to be able to setup data syncing from our suppliers to our store. Support have been great and is simple to use.

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

March 1, 2022

The system is overall easy enough to figure out. But to use it efficiently their customer service is always good with responses. Although they are good at responding to emails technical info sometimes does not translate well, so I suggest setting up a virtual call with their tech team who will walk you through the whole process.

Using app

6 months

Total reviews

6

Average rating

4.5

5 / 5 Share

Feb. 17, 2022

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Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 14, 2022

Does exactly what it's advertised to do! We use this to sync our inventory numbers on a daily basis and works great. The customer support replies very quickly and has a great understanding of the in's and out's of the sync. Great app!

Using app

25 days

Total reviews

6

Average rating

5.0