syncX: Stock Sync
Add, Update Products and Automate Suppliers Feed
Rating
4.6
feedback
794
chart
#154
All reviews
Feb. 10, 2022
Took a while to get syncing to work but once I figured it out, this app is perfect! Can now upload inventory, prices and so much more when needed. So flexible, so many options to make life easier, automatic syncing available. This app is perfect!
Feb. 7, 2022
A great app that really helped us sync inventory. We take customer service very seriously, so any app that can provide support quickly, and thoroughly are always apps worth keeping! We reached out to the app support team before purchasing to get some questions answered, and they replied back quickly, and thoroughly by explaining the features, and providing excellent support. They made us comfortable trusting them and removed any hesitations we had. It was incredibly easy to use, and they have multiple file formats you can integrate with, and multiple sync options. Great job guys!
Jan. 30, 2022
I was very impressed with there customer service so far. They replied quickly and gave me an extended trial period so I can make sure the app is for me. Wow! thank you!
Jan. 29, 2022
My Stock is not updating on Shopify and 0% stock updated on Stock Sync. My CSV and shop systems shows stock available but when i add the products to shopify its shows SOLD OUT
Jan. 26, 2022
They solve my problem. I had information at every step. They explain exactly with details what to do.
Jan. 24, 2022
Great app! Simple to use. Highly recommended for anyone looking for an easy and quick way to deal with updating inventory. Plus, the support team is great. Very responsive and helpful!
Jan. 13, 2022
Great app!! Very handy and it saves a lot of time when you need to upload your inventory. Highly recommended!!
Jan. 6, 2022
I have tried a few inventory apps and have researched many more and this app is hands down the best one! It is super easy to use and the support is fantastic! You can keep a live inventory, change pricing, add products all with no coding knowledge. I couldn't be happier, I just wish I found them sooner!
Dec. 22, 2021
well designed app and solid results which gives satisfaction on data integrity. Using this app for all my updates of inventory and etc.
Dec. 22, 2021
App does what it should. I had a problem and got help from the support within hours. Thank you very much!
Dec. 20, 2021
Die App macht genau das was sie soll. Auf jeden Fall zu empfehlen. Über den Support erhält man immer eine Antwort. Macht weiter so.
Dec. 17, 2021
We have used this app for a while on three stores. It is great when it works, but it rarely works correctly. But there are not many options out there and they do have good support, but they cannot fix what does not work
We are sorry for the experience that you are having. We understand managing 3 stores can be a hassle. We can see from the logs that the emails are received and processed successfully. Please do contact us at [email protected] so we can help you with the configuration. We really like to help you to resolve the issue.
Dec. 9, 2021
works just as it should. they have great customer service as well. when i was having issues they immediately took care of the issue
Nov. 10, 2021
I REALLY WANT TO TELL YOU THANK S FOR ALL COULD YOU ADD A BUTTON TO RE-SYNCHRONIZE EVEN IF IT WAS FIVE MIN AGO THKS
Thanks for the review. The "Start Process" button has no limits. You can rerun the sync once the feed process is completed. Please reach out to us to provide more details so we can help improve our app to serve our users better.
Nov. 9, 2021
I started using the app for updating our inventory through CSV files, took a little while to set up but ended up working perfectly. After that, I got interested in updating through Rest API, which was even more tedious to set up. Customer service took a couple of days to answer but helped solve the issue, definitely would recommend it.
June 21, 2023
Excellente app ! Super utile pour synchroniser les quantités, les prix, etc... et encore mieux le service client est excellent et super réactif ! Je recommande vivement !
Nov. 3, 2021
I have used multiple apps for product import & inventory sync. Stock Sync is the best one so far. I have more than 10,000 items. I couldn't really set up import & sync by myself with ease. The support team is fantastic, they help me set up everything, it is working as expected. Thank you!
Nov. 1, 2021
Great APP with responsive customer support. A lots of options to adjust/modify the feed to your needs. If you can't figure out how to do it - just ask a support team...
Oct. 29, 2021
Been using this app for a couple years and it helps keep my inventory fresh. Support is great and they will help you setup your price file so that it's automatic. Worth every penny.
Nov. 26, 2021
Great app that is super versatile in how it can accept and perform stock updates. Massive time saver and the support is great. I feel there is something missing however - We receive stock updates from our suppliers. We have the feeds set to put an item out of stock if there is no match as sometimes suppliers just leave a SKU off the list if it's out of stock or discontinued. I think there's currently too much potential for an automatic feed to go wrong if a supplier changes something on their file which causes the matching to fail. Ideally the app would hold off on doing something stupid - like putting all items in a feed out of stock - and send a notification to check it first. Currently this doesn't exist so we're having to check the feeds manually. I've raised this with the devs and hopefully they can implement something to solve what I think is missing functionality in an app like this. RESPONSE TO DEVELOPER REPLY: No that doesn't address the issue. If either of those options are chosen and the supplier changes their file format and columns are not matched, Stock Sync will put all items in that feed out of stock. I've reached out to you about it again and hope you can implement a mechanism to stop this from happening. UPDATE Nov 2021: Updated from 4 to 5 stars. The Stock Sync team has implemented a halt to the update if more than 80% of products in a feed would be set to 0. Along with a warning email to let you know. Now we no longer have to baby sit our stock updates hoping our suppliers didn't mess with the columns of their spreadsheet without telling us. Perfect!
Thanks for the suggestion. Stock Sync already have the function that you suggested. Please refer to our help doc on how it works https://help.stock-sync.com/article/95-set-out-of-stock-products-to-zero-if-the-product-is-unmatched-on-update