syncX: Stock Sync & Inventory
Import & sync multiple stores, G Sheet, FTP, API. Bulk...
Rating
4.7
feedback
851
chart
#210
All reviews
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April 14, 2020
Installed app two days ago. Contacted support for assistance in setting up an automated file feed. Support was incredibly responsive and immediately jumped in to help. They saved me tons and tons of learning curve time. This is new so I will comment on effectiveness of the app after actual results - but for now - if the app works as well as the support is responsive - I would highly recommend. I have had this app running now for over a month. Every type of feed I have attempted to setup or have come across, this app has handled with no issues at all. The support is extremely responsive, timely and very helpful. Every time I have contacted support with a question or something I did not understand, they helped me resolve it within one day or less. This app has saved me so much time and automated all of my inventory updates. I strongly, strongly recommend this app and this support team if you are having issues keeping inventory quantities, pricing or other data updated accurately from any suppliers you are using.
Feb. 24, 2020
We use stock-sync across several stores to bulk import new products and run overnight updates including inventory, price, deactivation and information updates from our legacy accounting system and ftp drive. Whole process is automated and runs efficiently each night. Support team is really helpful and efficient. Love Stock Sync!
Feb. 18, 2020
This app is a life safer! Amazing support team! They helped me fixing all of my issues. Simply the best!
We truly appreciate your kind compliment! For 2 seconds, I feel like a lifeguard with cool glasses running on the beach.
Feb. 9, 2020
AMAZING. We needed something to pull stock data from an FTP server on a regular basis and this app not only the easiest to set up but it remains to be the most reliable, affordable, accurate option available. We highly recommend this app to anyone. Amazing customer service from Jor and Raj too when we asked them for support and to help us achieve our goals.
Thank you for your honest review. We are happy that we could provide excellent support and works perfectly for you. It is what we are aiming for all users. Please let us know if you need assistance with anything. We are here to help in any way possible.
Feb. 6, 2020
This app is very helpful with updating all of our inventory at once! There's numerous feed options that are very helpful. Thanks for the great app.
Thank you so much for your review. We are happy that Stock Sync been very helpful for you. We are always here if you ever need any assistance at all.
Jan. 24, 2020
Great app! Jor and the team were extremely helpful in getting my feeds set up. Very happy with the product and excellent support. I would highly recommend this app to anyone with a lot of products that need syncing.
Thank you for your great review. It is great to see that you are extremely satisfied with both product and support. Thank you for choosing Stock Sync for product syncing. Please let us know if you ever need assistance. We are here to help.
Jan. 24, 2020
Customer service was great. We had a problem that stripped all of our shipping weights and Jor was very helpful in fixing the problem.
Thank you for your kind review. We are really happy that we could be helpful to you. Please let us know if there's anything you need. We are more than happy to help.
Jan. 14, 2020
I'm convinced these reviews are fake. I spent nearly 2 weeks of going back and forth with support simply asking how to link products properly on what should have been a simple integration to my Shopify store. I was attempting to link my products to download for dropshipping and the app completely messed up my products switching hundreds of product names, prices, descriptions and inventory numbers. I didn't even upload anything to my website! I simply attempted to make a file of products to export from the extremely thin explanation. I had no idea that simply trying to import products to the app could result in such a mess. I made the mistake of not backing up for 2 months so now I have to go through hundreds of products manually and check and fix everything and physically recount all of my inventory. Maybe this is different for uploading products for drop shippers, but to download to share, beyond a waste of time!
Dear Lyndsay, we are sorry for the bad experience you had on Stock Sync. We really like to help you get Stock Sync to help automate the update of inventory on your stores. We can see that Stock Sync has updated 61 but it update wrongly because of a wrong configuration. Please let us know if you like to give us another chance and we will help you get it to work.
Dec. 4, 2025
Have been using this APP for a few years now. support team is great too as they always solve any issue that pop up. thanks again Hanah
Very much appreciated. Our team feeling great to received reviews at the beginning of 2020!
Dec. 19, 2019
Great customer service, great affordable app that keeps our inventory alive. Couldnt say better things.
Dec. 18, 2019
Great app if you need to synchronize stock from multiple locations. Works perfectly and customer support is awesome. Thanks so much Jor!
Oct. 16, 2020
I used this app for over 2yr, but the feed not working at least 2~3 days per month. since feed does not work 26 hours, after amazon prime day, and Friday night. we need to update price and qty, but no response and no update. major errors and problems, this matter is over and over again. Update on 10.16.2020
Dec. 9, 2019
I use Stock Sync to keep track of inventory in 4 stores. In our case, very easy to set up. and works flawlessly. The one time we encountered an error (not due to Stock Sync) the support staff was very quick to help to isolate the issue.
Oct. 30, 2021
Takes a bit of trial and error to get set up, but once set up it works flawlessly, highly recommend. I use Stock Sync to update my inventory quantities from multiple vendors daily, it saves me a a lot of time. Can also be used to import new product to your store.
Nov. 22, 2019
Setup of most feeds was straight forward and where help was required, support were on top of it and solved them quickly. We would highly recommend this app.
Nov. 15, 2019
Using the App to bulk load product listings in the initial setup phase, and for the most part the app does a great job. The app is a great time saver, and am hoping to set up automated updates from a number of suppliers moving forward. My only criticism is that the logs for updates, errors and exceptions are lacking detail, meaning it takes time to work through the datasets to successfully load or update products when issues are encountered. I have had occasion to engage support a couple of times, and have been very happy with response and solutions provided. Anyone looking to add hundreds of products with thousands of variants should take a close look at this app, it is a great tool.
Nov. 2, 2019
Initially they are very helpful in setting up everything for you. Later when comes to problem, they will not reply your email. To be precise, we have paid $50 dollars for the stock sync credit, only will be deducted when add or remove products, surprisingly 10,000 credits were all used up in 2 days, we doubt that they were used for updating product variants. This is not solved almost a month and since then did not get any reply. There is problem for the feed sometimes, sometimes we received email that sync is failed but it's not, sometimes the feed is missing without any reason and syncing cannot be done. Totally fed up and have to get other app. This issue has delayed us from launching a new store.
Nov. 2, 2019
Initially they are very helpful in setting up everything for you. Later when comes to problem, they will not reply your email. To be precise, we have paid $50 dollars for the stock sync credit, only will be deducted when add or remove products, surprisingly 10,000 credits were all used up in 2 days, we doubt that they were used for updating product variants. This is not solved almost a month and since then did not get any reply. There is problem for the feed sometimes, sometimes we received email that sync is failed but it's not, sometimes the feed is missing without any reason and syncing cannot be done. Totally fed up and have to get other app. This issue has delayed us from launching a new store.
Dear store owner, we are very sorry for the bad experience that you are having. We understand that this is really unpleasant for you. For me too if this happens. We really hope that you would give us another chance. We understand the sync is working fine but the drain of credits is something we will ensure is working properly and credits will be reverted.
Oct. 3, 2019
Great app. Works intuitively. Synchronization intervals were a bit long for our liking, but support were more than happy to create custom syncing intervals for us.
Sept. 26, 2019
I have only used this APP for 2 days but it works flawlessly. I drag and drop 2 inventory csv files and it seamlessly updates the store inventory. It reads your store variants (sku's)when you first install the app so you will know on the app dashboard how many variants you have. After the free trial period you can check the pricing level against this. When setting up your file upload, it is easy to map what you want updated with just a few easy choices. It reads your file and knows exactly what to do with it! I highly recommend this app so far and with experience I have had with other inventory apps that do not perform well.