All reviews

Rating Breakdown

  • 5
    89% (756 ratings)
  • 4
    3% (27 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (8 ratings)
  • 1
    6% (50 ratings)

Reviews with Text

  • 92% (780)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 19, 2019

we are currently in a test phase of our shop. The customer support from Stock Sync is great and we got very quick solutions. Thank you.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2019

Works perfectly. We used to have a problem with syncronization because of how our file was internally generated, but the Stock Sync's staff (especially Jor!) were really helpful and they patiently managed to find the best possible solution for us!

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 4, 2019

I needed help syncing my inventory with my vendor. Truth be told I had no idea what I was doing. I downloaded the app and tried it. The app loaded certain specifics however the app didn't load all of what was needed. I over paid for what I actually used again because I had no idea what I was doing. It was very hard for me to get it going. I thought I would have to go back through 3,000 products and add the images and descriptions. I didn't like that idea because and was irritated that it did half the job of what I needed it to do or so I thought. Then the team reached out to me. They helped me fix the problem. Get all the products loaded and sync the inventory. Since then it has worked like a dream. The support here is awesome! Service is excellent. I recommend this app highly but also utilize the team they are truly there to help.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2019

I recommend my customers this app who want to sync multi location inventory in the backend and use my "Product Inventory Information" app to display inventory on the frontend, it works so easy and fits great together with my app. I do think it's too cheap, good job guys, thanks!

Using app

3 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 23, 2023

I've been using Stock Sync for 3 years and up until 6 months ago was happy with them. I have no idea what's going on on their end but my products when added have no images and no one knows how to solve the issue, I've had multiple images of the same image upload onto my website and no one knows why even after playing around and adding new feeds the issues weren't solved. I've been told by Stocksync that there are no product images in the feed and this is why I'm not getting the images in, however this is incorrect. Now I find almost 4,000 products have been added into my store, so I've got double of the one product. I've managed to undo this however that's not the point, and is it going to happen again. I've even had my own tech guy look at these issues. Currently looking for another app to do the job, I can't keep doing this and no one can fix the issues. Used to highly recommend this app.

Using app

Almost 5 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 5, 2019

Fantastic support from the team. I was a bit lost with the setup and the team answered my email promptly and fixed it for me ASAP. Thanks for your helo guys, keep up the good work!

Using app

4 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 19, 2019

We use this app to upload our supplier's inventory feeds alongside our own brick and mortar store inventory. Works flawlessly, we would definitely recommend to anyone looking for a solution to upload live inventory feeds from their suppliers.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2019

Fantastic app and even better customer service. Would highly recommend using Stock Sync. It has helped my business become automated. Its is also very reasonably priced

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 3, 2019

This is a very practical app, easy to use and configure. Very responsive support team. This is the 3rd shopify store we are using it for.We can not think of using Shopify without this app. Highly recommended!

Using app

8 days

Total reviews

11

Average rating

5.0

Developer Reply

Your kind words ensure the entire team is fully energized that our effort and hard work are recognized. Thanks for your awesome review!

1 / 5 Share

June 27, 2019

The app doesn't work properly i have to reach out to support 2-3 times a week, lose about $500-1000 a week. Support gets back 24 hours later with a reply with a question then goes another 24 hours, basically takes 3 days to get an answer to a matter, it gets solved for a few days then issues start again. I would not recommend anyone this app if they need a good customer service and support.

Using app

About 3 years

Total reviews

3

Average rating

3.7

Developer Reply

We are sorry for the bad experience. We already reach out to you and working on resolving all issues. Our support wasn't available during weekends that causing the delay.

5 / 5 Share

June 27, 2019

This apps works perfectly to update our products stock from distribution feeds. The support is very fast and efficient.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 7, 2019

Great App for inventory updates and customer support staff are very efficient assisting with setup enquiries.

Using app

1 day

Total reviews

3

Average rating

2.3

5 / 5 Share

June 1, 2019

We love using this app to help us manage inventory levels with feeds from our suppliers. This is an integral tool for us to maintain accurate inventory levels and customer support has been great and quick!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 24, 2019

This is a great App. Simple, powerful and intuitive. The support is great. I'm going to add it too to my other Shopify shops. Totally recommended!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

April 2, 2019

I am blown away by their support. Thank you so much. This works great and they are very helpful should you have any question.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 19, 2019

We rely on this tool to help us update inventory multiple times daily and other processes related to our items. We have tens of thousands of SKUs and this solution is miles ahead of using Shopify's native import. Any problems we've had relating to our understanding of how to use this software was very promptly supported. We've been using this product for well over a year and rely on it. UPDATE . . . Still works great - super powerful and more features were added that we didn't even think we could use but now we do. Tremendous value. And the support, when we need it, is terrific.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2019

StockSyn has saved me a ton of time and works wonderfully. Customer service is amazing. Recommended

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2019

I was looking a long time for such an app/possibility of a reasonable price. The support is great the guys are really friendly an help out where needed. I would like to see more features to calculate stock estimates etc. to get out the most of the data. I think this would give this app the killer features to boost growth. Nearly everything is possible and they can integrate loads of services! Give it a try. TOP APP AND SUPPORT!

Using app

21 days

Total reviews

10

Average rating

4.4

5 / 5 Share

Feb. 18, 2019

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Using app

26 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 16, 2019

I used this app to help my sync inventory from my drop shipper....it has saved me so much time and stress and the support is fantastic! It's simple and exactly what I needed!

Store

KG

Using app

14 days

Total reviews

3

Average rating

4.3