syncX: Stock Sync
Add, Update Products and Automate Suppliers Feed
Rating
4.6
feedback
793
chart
#154
All reviews
Review RSS Feed
Feb. 27, 2025
Had a large self-inflicted issues and got great and FAST support from the syncX team. Highly recommend this app as a drop-shipping feed option.
Thanks so much! 😊 Glad the team could help quickly with your issue. Appreciate the recommendation! 🙌
Feb. 24, 2025
I've been using Stock Sync for a while, and the app itself is already a game-changer for managing inventory seamlessly. But what truly sets it apart is the exceptional customer support. Ray went above and beyond to help me with my request, providing clear explanations and quick solutions.
Thank you! 😊
Feb. 24, 2025
Support team is as useful as a rock can be. Never online, you need to figure things on your own. I have ran into issues several times, opened tickets and their answer is extremely poor. if you are not savvy managing filters do not get this app
Hi wildernessdreams, We sincerely apologize for the inconvenience you've experienced. We've assigned a dedicated executive to personally assist you and ensure everything is set up smoothly. Additionally, we will extend your free trial until the feed is fully up and running to make up for the delay. We're here to support you and genuinely appreciate your patience as we work to resolve this as quickly as possible. If you have any further concerns, please don’t hesitate to reach out directly. Thanks, syncX: Stock Sync Team
Feb. 19, 2025
While the app, generally works fine, whenever i need help with changes, the support team are absolutely useless at giving help to get you back up and running quickly. They extend the downtime from proper use of the app, by being as unhelpful as they possibly can be.. Recommend finding a similar app from a company that can actually give you support and n to waste your money here..
Hi Slat Flats Clothing, We understand your frustration dealing with unresponsive support. We are truly sorry about that and have fixed the issue. Our executive agents are now ready to reply to your queries and solve it accordingly. We are committed to helping you and look forward to resolving any issues you may have. Thanks, syncX: Stock Sync Team
Feb. 13, 2025
So unhelpful and slow. I hate this support. Read it but don't help.
Hi Verrekijkergigant, Thank you for your feedback. We're sorry to hear you feel this way about our support. We have actively tried to assist you by responding to your emails and being available for the scheduled call, but we did not receive a response, and the call was missed. Please let us know a convenient time for you, and we would be happy to arrange another session to address your concerns. We are committed to helping you and look forward to resolving any issues you may have. Thanks, syncX: Stock Sync Team
Feb. 12, 2025
Does exactly what it needs to do. Is very affordable and the customer service is super helpful and responsive
Thank you for your kind words! 😻❤️
Feb. 10, 2025
Suriyah was super helpful with setting up my daily inventory reports for my store!
Thanks so much! 😊 Glad Suriyah could help with your daily reports. We're happy to support your store! 🛍️🙌
April 15, 2025
Just a quick update to my prior review. This app has so much built in functionality and the customer service is extremely prompt to help troubleshoot any issues as well as answer questions. It truly has been a game changer for me and saves countless hours. Great customer service! I had several questions regarding setting up my feeds properly. I scheduled a Google Meet with Stock Sync to walk me through the steps. Super helpful and informative. I've been thoroughly pleased with this app. It saves a ton of time and headaches. Highly recommend!!
Wow, thank you! 😊 We're so glad the app and support have made a big difference for you. Always here to help! 🙌
Feb. 5, 2025
extremely good app, it has many rules you can set and their support is fantastic. Highly reccomended!!
Thanks a lot! 😊 Happy you’re loving the features and support. Really appreciate the recommendation! 🙌
Jan. 28, 2025
Really useful and reliable app with great support service who are always there to help with setting up new feeds etc.
Thank you for your kind words! 🤗💕 We're glad you find the app useful and our support team helpful. Let us know if you ever need any assistance!
Jan. 27, 2025
Great app, great service!
Thank you! 😊 So glad you’re enjoying the app and our service! 🙌
Jan. 23, 2025
Perfect support, thanks to Suriyah, I can highly recommend this app and the support. Also apps works very great and help me to grow. Thanks!!
Thanks so much! 😊 Happy to hear Suriyah helped and the app’s working great for you! 🙌
Jan. 22, 2025
Ray is extremely helpful and I think this is app is great!
Thanks so much! 😊 We're thrilled you love the app and that Ray was able to help! 🙌
Jan. 20, 2025
Such a great product.
Thank you so much for your kind words❤️
Jan. 18, 2025
I want to take a moment to express my gratitude for Azza's outstanding support. Azza went above and beyond to guide me through every step. She was incredibly patient, understanding, and always willing to help me find the best way to present products that would maximize customer engagement and drive purchasing rates. Her expertise and willingness to assist, no matter how many questions I had, made a significant difference in my experience. I truly appreciate her dedication to ensuring that everything was set up just the way I wanted. Thank you, Azza, for your exceptional customer service and for making my experience with Stock Sync so much easier and more effective!
Thank you for your wonderful feedback! 😍
Jan. 14, 2025
Amazing Support! Resolved my issue.
Thanks a ton! 😊 We're happy we could resolve it for you quickly. Always here to help! 🙌
Jan. 9, 2025
I had some issues getting it to work, and they got right on my issue and corrected it immediately. Thanks to Jor for his quick response and fix.
Thanks for the kind words! 😊 We're glad Jor could sort it out quickly. We're always here to help! 🙌
Jan. 9, 2025
Have been using Stocksync for 3+ years now and it has worked consistently and reliably. As the needs of our store have changed Stocksync has been able to adapt with its deep level of configuration. The support staff have been top notch, knowledgeable, and dedicated, which has been most important for us. The support staff have been able to triage issues coming from the supplier all the way through to diagnosing issues within shopify, they really have gone above and beyond.
Thank you for being with Stock Sync for 3+ years! Much appreciated your words 🥰❤️
Jan. 7, 2025
Has been working really well so far and the support was very quick!
That's great to hear, thank you alot 🙌❤️