syncX: Stock Sync & Inventory
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Working with Hanah from Stock Sync was an excellent experience. She was extremely professional, responsive, and knowledgeable throughout the entire process. Her guidance made setting up our inventory integration smooth and efficient. Hanah went above and beyond to ensure everything was configured perfectly. Truly a pleasure to work with, please give her a pay raise. We highly recommend the Stock Sync App!
Easy to use, and saves a lot of time. Customer service is great too.
We had a great experience with Stock Sync. The app has been very helpful for automating our supplier inventory updates, especially for large catalogs. We also want to especially thank Raj from the support team for his excellent assistance throughout the troubleshooting process. He was patient, responsive, and helped us resolve a complex auto-forwarding and feed processing issue step by step until everything was working correctly. Highly appreciate the support and service!
AWESOME APP! I cant recommend this enough. Support was A++++. I had a bit of a complex setup needed and the support staff worked with my suppliers to get everything setup as needed. This has made my life and business 100% better!
Works good, does what is promesses, and great and fast support. On multiple ocasions. Faz and Raj are the best!
Helpful team and easy to use setup!
DOES NOT WORK, their support team are super rare to get ahold of. You send screenshots, explain the issue, provide sku's - it's like talking to a wall.
We’re sorry to hear that you felt unsupported. Our team has been actively responding to your messages and working on your case, but it seems we may not have met your expectations in communication. We always strive to provide timely and clear assistance, and your feedback helps us improve. If you’re open to it, we’d be glad to continue working with you to resolve the issue fully. — The SyncX Team
The best app of its kind on the market, excellent customer service.
Excellent experience! For me, this app means sales. Very easy to work with, super intuitive, and a super dedicated team. My thanks to Raj and Hanah, a tireless team. My business is much better with you.
Booked an appointment with me to show me how to use there app and didn’t even show up
We’re sorry to hear about your experience. Our team did attend all three calls that were scheduled, but it seems there may have been a timezone mismatch. We take appointments seriously and always want to be present and helpful. If you’d like, we’d be happy to reschedule at a time that works best for you and make sure you get a full walkthrough of the app. — The SyncX Team
This App is very helpful in so may ways the assistance and support is top notch... with a few people to assist like Faz you can do just about everything.
Hi Chavda, I’m truly sorry for the frustration you experienced — especially with your inventory and product list being affected. We understand how critical this is for any store. Since your review, we’ve already improved safeguards to prevent quantities from being zeroed and added better alerts for product archiving. We’ve also made changes to ensure our support responds faster with clearer feedback. We value your feedback, and while we’re sorry we couldn’t meet your needs this time, we wish you success with your store. Our team is always here if you’d like to give Stock Sync another try in the future.
Ottimo app. andrebbe solamente aumentato il tempo di update delle varianti perchè come è ora non è gestitbile per flussi di vendite sostenuti in // al negozio fisico.
Thank you for your feedback, Elite Fashion! We’re glad you find syncX: Stock Sync helpful. We understand how important faster variant updates are when running both online and physical stores, and our team is working on improving this process. Your input helps us make syncX: Stock Sync even better.
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