syncX: Stock Sync
Add, Update Products and Automate Suppliers Feed
Rating
4.6
feedback
1,324
chart
#220
All reviews
Rating Breakdown
Oct. 23, 2023
I love the ease of use.
Glad you find it easy to use! Thank you so much for your feedback.π€βπβ
Oct. 23, 2023
Wow, a perfect 5 stars! We couldn't be happier to have met your expectations.πβ
Oct. 22, 2023
It's customers like you who make our work so rewarding. Thank you for the perfect rating. πβπβπβ
Oct. 20, 2023
Very good app that is however let down by mediocre support. When they get round to replying, they resolve the issue, but that can take days. If your business - like ours - requires rapid inventory updates then you need proper support. Looking for alternatives.
Thank you for your positive feedback about our app. We apologize for any delays in our support response. We understand the importance of timely help for businesses like yours. We're actively working on improving our support for faster responses. If you're exploring alternatives, feel free to ask for recommendations. We appreciate your business and are committed to serving you better in the future. β
Oct. 20, 2023
very disappointed with building the product section as for three weeks I could not fix an issue. Every time I emailed the person that day who read it did not read previous messages and then I had to repeat myself over and over finally nothing was fixed and the case was closed once I complained. Many feeds are not updated and most have not new item. Also, you cannot see the feeds you have to specifically ask for it. This whole process takes weeks and finally, you just give up.
We apologize for your frustrating experience with building the product section. Your feedback is valuable, and we're committed to improving our communication and resolving the issues promptly. Please get in touch with our support team again so we can address your concerns and ensure your feeds are updated as expected. Thank you for being so patient.
Oct. 19, 2023
We have been using the app to automatize our inventory for over two years now. So far, it has been working smoothly. I hope people also use options like filters to manage their inventory for different locations. The app also provides excellent customer support and will help you fix any issue in quick time. Really useful app if you want to automatize your stock updates.
Thank you very much for your amazing review! πβ If there is anything we can assist you with, please don't hesitate to inform us. π
Oct. 19, 2023
Very nice app with great support. Does exactly what is says and has a nice interface to work with!
Thank you for your positive feedback! We are delighted to hear that you find our app easy to use. Please do not hesitate to contact us if you need any assistance.π π π
Oct. 18, 2023
We use it to sync our physical store inventory and price updates, it is the top app here, we had a few issues, but the support quickly fixed them. very recomended.
Thank you for your kind words! We're thrilled to be your top choice for inventory and price updates. If you ever need assistance in the future, please don't hesitate to reach out. Your recommendation is much appreciated!π π π
Oct. 12, 2023
Saves alot of manual entering. Took awhile to figure it out as a newbie but the team were very helpful in answering my queries and getting it up and running for me.
We appreciate you taking the time to share your experience with us!π Thank you so much π
Oct. 10, 2023
I wish I had taken the time to implement this years ago, now. It's literally as simple as can be. Stop what you are doing and make this work.
Thank you so much for your lovely review π
Nov. 28, 2023
top app,life saver
Thank you so much for your time πβ
Oct. 3, 2023
One of the best apps I have encountered - with regards stock sync, it works perfectly for me, updating 6,500 SKUs from a supplier feed via ftp 3 times a day. Support was fantastic and helped me liaise with the suppliers IT manager to iron out the set up - genuinely delighted with the outcome.
Thanks for the great reviewπβπβπβ! We're delighted that Stock Sync works perfectly for you, even with a large SKU load. Our support team is here to assist anytime. If you ever need more help or updates, just let us know. We're here to keep you synced! ππ
Oct. 3, 2023
Awesome app, does what it says on the box. And their help is pretty good, I had a simple oversight that stopped my sync working. They identified it and fixed it within 24 hours.
Thanks for the positive feedback! πβ Our app does the job, and our support team is here to assist. If you have more questions or need help, please reach out. We're always happy to help! π«Άβ
Sept. 22, 2023
This app is brilliant and the support is even better. Being able to filter the products I want to sync supplier-by-supplier and using custom billing is great, I don't need my whole catalogue synced so I only pay for what I need. The app supports loads of ways to run feeds. I have it set to send me an email daily so I can check what's run. It's reasonably easy to set up, I'm running email attachment and SFTP feeds and this app was much easier to use than another I tried. Raj has been great at pointing me in the direction of what settings I need to change to get to my desired outcome and responds quickly, time zones permitting. In short, does everything I can think of, at a fair price, easy to use and with excellent help explaining how it works if required.
Thanks for the kind words!π©·βπ©·βπ©·β Our app's customization and support make syncing a breeze. π We're delighted to hear you find it easy to use. Raj is here to assist you anytime. If you have more ideas or need help, give us a shout. π‘π
Sept. 21, 2023
Stocksync has been incredibly useful in managing our inventory and syncing price, availability, and metafields. When an issue arises, they normally respond in the next day or so, but they are very helpful and even went and added a new option for us to use in order to accommodate our needs. Would recommend stockysync for anyone looking to manage pricing and inventory.
Thanks for the fantastic review π ! We're glad Stocksync has been incredibly useful for your inventory management needs. If you ever need assistance, we're here to help. π
Sept. 21, 2023
I have been using Stock Sync for some time now and I would rate it very highly. I have a couple of suppliers who have feeds and this app really takes all of the hard work out of things for me so I can concentrate on what I aim to do. The staff here have always gone out of their way to help me and any questions have been rectified in a timely manner. I would definitely recommend it.
Thank you for the rating and recommendation! We're thrilled that Stock Sync has simplified your supplier feed management. Feel free to reach out if you have more questions or need assistance. We're here to help! ππ
Sept. 18, 2023
The worst Sync app ever! We have been trying to reach them for last 2 weeks even complained them to Shopify. But still no one replied yet. We need to stop subs and get a refund for last two months. As the app stopped working and no one helped at all. I do NOT recommended anyone who need to regular Inventory Sync. Unprofessional, Unresponsive and You cannot make a business plan with these guys.
We're truly sorry π to hear about your negative experience. Upon reviewing your ticket, we can confirm that we responded promptly on the same day. However, it appears that we haven't received any follow-up from you. To ensure we're addressing your concerns effectively, could you please verify that your messages were sent to the correct email address? Please note that our responses are typically sent within 24 hours, and if we do not receive a reply within 7 days, the ticket will be marked as resolved. We take your feedback seriously and will investigate the issue immediately. Our team will reach out to you to resolve your concerns. We're sorry things didn't go as expected. We're here to make things right for you. Thanks for bringing this to our attention. π Thanks, Stock Sync Team
Sept. 11, 2023
Absolutely amazing app! Flawless execution with extremely helpful support staff. This app has been exactly what we've been needing for a long time! Thank you very much for such a great app!
Thank you for the amazing review! β€οΈWe're thrilled to hear that our app and support team have met your needs. If you ever have more questions or suggestions, feel free to reach out. We appreciate your support! π
Sept. 7, 2023
The app: 5 stars. It works well 99% of the time and has some clever functions that makes it very useful. Definitely saved us lots of manual work. The support: The support is helpful, but it normally requires a few mail exchanges before they actually look into the issue in matter. The 1st line support seems to be there just to send out generic answers and FAQ links. Mainly the response time is a problem. You get a reply max. once per 24h. Which is extremely frustrating when you stuck with something urgent.
Thanks for the 5-star review! Our app's here to save your time β°. We'll work on speeding up support β‘οΈ and addressing issues faster π. Your feedback helps us improve! π
Sept. 5, 2023
The support is above and beyond. Although I bombed them with different kinds of issues and requests, they answered diligently. And the App itself is functioning without any major issues. Would reccomend this app for syncing products via feed.
Thank you for the amazing feedback! ππ Our support team is here for you π. Delighted to hear the app's running smoothly. Feel free to reach out anytime! π