Subi Subscriptions App

Mason from Subi was fantastic — he quickly customised our subscription model to suit our needs, going above and beyond to get everything set up so we’re launch-ready in no time. We’d tried other subscription apps, but nothing worked quite like Subi. It has all the features we need, is easy to use, and comes with the best customer service whenever you need help. Big thanks to Mason for helping us out and collaborating!

Um atendimento ótimo e super atencioso para a customização do app em minha loja. Super recomendo.

Merci Miles pour ton support !

Love this app. Mason helped me design the widget in my page exactly as i wanted.

Easy to use, and the staff are very friendly and provided a lot of help.

I am changing review slightly because of a lot of issues they have been having. Still a dedicated team & their loyalty is in beta but still. You can't turn off their company branded emails for members getting points. They still don't have any loyalty redemption options that aren't just a gift card (no custom products, gifts). The signup bonus doesnt seem to work cause there is no way to "sign up." They have discount % but no max. Free shipping but no denying international. The points don't backtrack on POS sales so if customers don't enter info BEFORE a sale they don't get points. There is no widgets or features to advertise loyalty. Their subscription seems promising but I am starting to regret building our Loyalty with them. Good ui, nice team - so we will stick it out and hope they update fast but If you are looking for loyalty with subscription I would be cautious and just stick to subscription until they are out of beta. Also still: Really wish they had member credits (for like subscriptions that offer free services once a cycle) but they said they are working on it. Fantastic customer support.

English: It's not just a subscription app – it's people who are truly willing to help. I had already been using this app for a subscription, but we wanted to add a new product (with features that weren't originally included). The team went above and beyond, collaborating to the fullest extent, and we were able to achieve what we needed in just a few days. Huge thanks to Harry, Nilou, and a very special one to Rick. Everyone was there for us, and Rick especially during the most critical moments to make this solution happen. I used to like this app – now I love it. If I could, I’d give it 10 stars. Español: No es sólo una app de suscripciones, son personas dispuestas a ayudar. Yo ya venía trabajando con esta app para una suscripción pero queríamos agregar un nuevo producto (con funcionalidades que no contaban). El equipo puso nivel de colaboración al máximo, al punto de poder lograr lo que necesitábamos y en sólo unos días. Agradecimientos a Harry, Nilou y (uno muy especial) para Rick. Todos estuvieron ahí para nosotros y Rick en los momentos más resaltantes para poder lograr esta solución. Antes me gustaba esta App, ahora me encanta. Si pudiera les daría 10 estrellas.

Très satisfaite de l'aide que m'a apporté Mason ! Très bonne expérience. Merci beaucoup Mason

Not the easiest to set up (can be quite confusing due to the way information is laid out. Pricing is reasonable; although quite restrictive. Cannot make use of custom domain option unless you're willing to pay a fortune for it. Do not agree with having emails set to customers via their own email addresses since that would pose a risk to customer personal data. Not the easiest to use but does have a number of good features.

Customer service is impeccable. I was assisted by Pearl, and she quickly fixed my issues and was so pleasant to interact with. The free tier of the app is awesome, and the great live assistants are a definite bonus.

Grace was super helpful and went above and beyond to make sure my issue was taken care of!

great app, and the best support ever ! And btw big up to Stella great job

Peal was wonderful, she reached out and helped me customize my subscription theme. Really helpful and so far the product has been perfect for what i wanted, and really easy to use!

My experience with Subi has been impeccable. I was struggling with navigating on the platform. Stella was part a huge part in my experience. She was willing to assist me with just about anything. The team here are very customer focused.

The app offers an incredibly user-friendly platform for managing subscription-based products—it’s intuitive, straightforward, and makes the entire process seamless. The customer support is outstanding as well. Pearl, in particular, has been a pleasure to work with; she responds promptly and always ensures everything is handled efficiently. Highly recommended!

Dela was great! She helped me adjust the widget when I was setting up my subscriptions, she answered all my questions and ensured a smooth onboarding and use of Subi. Great Experience!!!

Thanks Miles for being so helpful in making my setup smooth and quick. Your support and guidance made the process much easier.

The app I was looking for. Rick has been very attentive and considerate. He hit the nail on the head with what I was looking for.

Awesome Customer support, very nicely build app.