Subi: Subscriptions & Loyalty
Boost sales with subscriptions, memberships, bundles & loyalty
Rating
4.9
feedback
845
chart
#729
All reviews
Review RSS Feed
June 6, 2025
We’ve been with Subi for about a year now, since B*ld changed their platform and it no longer suited our small subscription business, and it’s been really great. The team are always so helpful and quick to respond to any issues that crop up and are incredibly generous with their time and efforts, and the platform itself is really easy to use. Just recently, after helping with a tech issue, Nilou suggested a customisation change we could make for the front end and it was implemented within minutes after we finalised it which is really incredible.
Thank you so much! We're thrilled to be your partner over the past year and love hearing that both our platform and team — especially Nilou! — have made a difference. Helping you grow with fast, thoughtful support is what we’re all about. 💜
June 6, 2025
We have recently installed this app and had an issue with a new customer profile. The customer support I received from Miles was 10/10 and issue was resolved quickly. Highlty recommend this app to anyone looking for a subscriber product. It was quick to install and easy to use and customer support is great.
June 1, 2025
Subi Subscriptions does exactly what it promises: simple, effective subscription functionality that's easy to integrate. The team behind the app is incredibly responsive and open to feature suggestions, often implementing them quickly. A special shoutout to Mason from customer support, who has been fantastic to work with. Highly recommended!
May 30, 2025
Support was practically instant with the online chat (my preferred support type) and my issue/questions were solved perfectly. Top tier support from Subi!
May 30, 2025
Recently installed Subi to test Subscription. Straight away I get contacted by the tech/support team and they fixed my widgets plus customized it to my desire! Always very fast to reply.
May 29, 2025
I tested several applications but none met my expectations and the devs were not able to come either but with this one I came across Nilou and she did an excellent job. More than 10 hours spent on my site non-stop. Thanks for everything!
Store
Ma boutique
Using app
About 6 hours
May 29, 2025
i am absolutely blown away with the service that Subi team provides. we are still growing with them and the attention they give us is unlike any other app. i cannot recc them enough. Sam has gone way out of her way to help me make our subscription app look amazing!
We’re absolutely thrilled to hear this — thank you so much! Growing alongside merchants like you is exactly what fuels our mission, and it means the world to know that the care and attention from our team (especially Sam!) is making an impact. 💜 We’re here to make sure your subscription experience isn’t just functional — it’s exceptional. Can’t wait to keep building with you! 🚀
May 28, 2025
May 27, 2025
Setup is very easy, the widget looks well in our theme and Mason was so helpful with guiding me.
May 24, 2025
Miles responded quickly and provided clear, helpful solutions. Really appreciate it!
Thank you so much for your kind words! We're thrilled to hear that Miles was able to assist you promptly and clearly. We truly appreciate your feedback and are always here if you need anything else!
May 23, 2025
Customer service was absolutely above and beyond.
Thank you for the amazing feedback! We're so glad to hear our customer service went above and beyond your expectations. It's always our goal to deliver exceptional support. Let us know if there's anything else we can do for you! 💛
May 22, 2025
Impossible to stop charge on your account even after installation.
We're really sorry to hear about your experience. That’s definitely not the experience we want for our users. You should never be charged after uninstalling, and we’d love to investigate and resolve this for you as quickly as possible. Please reach out to our support team in the app or at [email protected], and we’ll make it right.
May 22, 2025
The app works flawlessly and is very reliable. I especially want to highlight the support, Miles was incredibly friendly, helpful, and highly competent, even when dealing with more complex issues. Great experience overall highly recommended!
Thank you so much for your amazing feedback! We're thrilled to hear that the app is working flawlessly for you and that Miles was able to provide such exceptional support—even with the more complex issues. We'll be sure to pass along your kind words to him. We're grateful for your recommendation and are always here if you need anything! 🙌
May 20, 2025
Milesのサポートは素晴らしかった。 Appの性能の良さなどは使ってみてから評価します。 Miles provided outstanding support. I’ll assess the app’s performance after I’ve had a chance to use it.
Thank you for your feedback and for highlighting Miles’ outstanding support — we’ll make sure he sees your kind words! We completely understand that it takes time to fully evaluate the app, and we hope it meets (or exceeds!) your expectations. If you have any questions or run into anything along the way, we're here to help!
May 16, 2025
I've tried almost every other subscription app and Subi was the only one I found easy to use, not overpriced, and with an amazing customer support. Sam helped me throughout the entire process of setting it up in the most efficient way. Recommend!
Thank you so much for the wonderful feedback! We're honored to hear that Subi stood out among the rest for its ease of use, fair pricing, and support. Huge kudos to Sam for guiding you through the setup so efficiently — we’ll definitely pass along your kind words. We're so glad you're enjoying the experience, and we truly appreciate the recommendation! 🙌
May 16, 2025
Stella was amazing helping me with my issue.
Thank you for your kind words! We're so glad Stella was able to help — we’ll be sure to pass this along to her. If you ever need anything else, we're here for you! 💬✨
May 16, 2025
Really perfect support team, nice application. I will try it out in my store.
Thank you so much for the kind words! We're thrilled to hear you had a great experience with our support team and that you're giving the app a try. We hope it works perfectly for your store, and we're here if you need any help along the way! 🚀