Subi: Subscriptions & Loyalty
Boost sales with subscriptions, memberships, bundles & loyalty
Rating
4.9
feedback
845
chart
#729
All reviews
May 15, 2025
Miles a sûr résoudre mon problème de ma manière très réactive. Encore merci Miles pour ton professionnalisme.
Un grand merci pour votre retour ! Nous sommes ravis d’apprendre que Miles a pu résoudre votre problème rapidement et avec professionnalisme. Nous ne manquerons pas de lui transmettre vos remerciements. N’hésitez pas à nous recontacter si vous avez besoin de quoi que ce soit ! 🙏
May 15, 2025
Pearl is very helpful and super fast with her replies. Thank you so much for your help!
Thank you so much for your kind words! We're so glad to hear that Pearl was helpful and quick to respond. We'll be sure to pass your appreciation along to her. If you need anything else, we're always here to help! 💛
May 14, 2025
Nareh did a great job with helping us troubleshooting installation with custom theme.
We really appreciate your feedback! It’s great to hear that Nareh was able to assist you effectively with the custom theme installation. We’re lucky to have her on the team, and we’re here if you need any further help down the road!
May 14, 2025
Sam was incredible in helping us get set up with our somewhat unique use case. Very friendly and informative! Subi has been the perfect solution for us.
hank you so much for the amazing feedback! We're thrilled to hear that Sam was able to guide you through your unique setup — and in such a friendly and informative way. It’s wonderful to know that Subi has been the perfect fit for your needs. We’re always here if you need anything else! 🚀
May 14, 2025
Thank you to Stella for helping me! Had a shipping issues that I could not figure out and she helped resolve the issue quickly. Appreciate the help. Loving the help included with this app.
Thank you for the kind words! We're so glad Stella could help resolve the issue quickly — we’ll pass along your thanks. Happy to hear you're loving the support! 😊
May 8, 2025
So far, I'm enjoying the app. I'm just in the setup phase right now and it's been pretty simple. Plus, Harry already jumped in and helped me with a few design tweaks. I'm looking forward to using the app and updating my review once we have some subscribers.
Thanks for the kind words! Glad setup’s been smooth and Harry could help out. Can’t wait to hear how it goes with your subscribers! 🚀
May 7, 2025
She went above and beyond to help me set up my Subi account, amazing service!
Thanks so much! We're thrilled to hear you had an amazing experience — going above and beyond is what we aim for! 💪✨
May 6, 2025
This app is great! Customer support is over the top. Pearl was the best helping me out!
Thank you! We're so happy you're loving the app — and huge shoutout to Pearl for being the best! 🙌💛
May 5, 2025
Aliya was a great help on the live chat/support!
Thanks! So glad Aliya could help! 😊
May 5, 2025
Customer support is excellent! Worked with Miles and received the clarity I needed.
Thanks so much! We're happy to hear Miles provided excellent support and helped clarify things for you. We're always here if you need anything else! 😊
May 4, 2025
Regarding Helpdesk: Available on Sundays, very helpful. Fast and great support.
Thanks for the great feedback! We're glad you found the Sunday support helpful and quick. Always here when you need us! 🙌
May 1, 2025
Very satisfied. Assistance from Nareh en Dela when offboarding was very good!
Thanks so much! We're glad Nareh and Dela provided great support during offboarding. Wishing you all the best! ✨
May 1, 2025
Miles deserves a raise! He went above and beyond to help me out. Excellent customer service!
Thanks a ton! We couldn’t agree more — Miles is a star! 🌟 So glad he was able to go above and beyond for you.
May 1, 2025
We've had a great experience with the Subi Subscriptions App! The interface is user-friendly, making it easy to manage subscription products and track customer activity. The support team has been incredibly responsive and helpful (especially to Pearl) — especially when we needed assistance with removing a user.
Thank you so much for sharing your experience! We’re thrilled to hear that Subi’s intuitive interface is empowering you to easily manage subscriptions and keep track of customer activity — that’s exactly what we strive for! We’re also incredibly proud of our support team, and we’ll make sure Pearl knows her efforts made a difference. 💜 If you ever need more assistance or want to explore even more of Subi’s powerful features, we’re just a click away. Helping you succeed is what we’re all about! 🚀
April 30, 2025
Pearl at customer service was amazing. The app offers more features than any other like it. They went out of their way to make sure it looks great and Pearl even helped me fix another issue on my site. So far the best experience i've had with a company on shopify app store to be honest.
Store
My Store
Using app
28 minutes
Wow — thank you so much for the incredible feedback! We're beyond thrilled to hear that Pearl and the team made such a great impression. It means a lot to know Subi has been your best experience on the Shopify App Store so far. We're always here to go the extra mile for you! 🙌✨
April 30, 2025
We recently ran into a setup issue, but Emma responded quickly and went above and beyond to help us resolve it. She kept us informed with updates and timelines, and everything was completed as promised. So far, we're really impressed—not only with the product, but with the outstanding customer service as well!
Thank you so much for sharing your experience! We’re thrilled to hear that Emma was able to provide timely and dedicated support to get things back on track. At Subi, we believe that smooth operations and clear communication are just as important as powerful features, and we’re so glad that shined through in your experience. 💜 If there’s anything more we can do to elevate your subscription journey, we’re always here to help. 🚀
April 29, 2025
They are really understanding and accommodating of everybody's needs, Aliya form the support team is incredible, amazing customer service
Thank you! We're so glad to hear that you felt supported — Aliya truly is incredible. We appreciate the kind words! 💛
April 29, 2025
What a great experience, I couldn't believe as a novice i got this up and running in 15 minutes with a quick chat with customer service to find out I didn't hit save. I always dread getting into new apps as they often have bugs or can be half baked. i am so excited to offer this new subscriotion option to my customers.
Thank you for the wonderful feedback! We’re so glad your setup was smooth and quick! Excited for you to offer subscriptions to your customers, and we're here anytime you need us! 🚀💬
April 28, 2025
Mason was a great help this morning when I needed an issue resolved. He jumped onto the chat straight away and was happy to look into it there and then. He made what could have been a stressful and time-consuming problem much easier and completely stress-free. Thank you, Mason — 10/10!
Thank you so much! We're thrilled to hear Mason made things smooth and stress-free for you. We’ll be sure to pass along the 10/10! 🙌