Subi: Subscriptions & Loyalty
Automatic subscription management & recurring payment app
Rating
4.9
feedback
754
chart
#462
All reviews
Review RSS Feed
Oct. 30, 2025
Great service getting me up and running.. Will be installing on my other sites
Store
Using app
4 minutes
Oct. 27, 2025
We encountered an issue with our subscription, and Mason helped us resolve it promptly. It is a very trustworthy platform.
Oct. 27, 2025
The support is great. Although they need to upgrade more features soo muchhh. But the support amazing that they can clear them all
Oct. 23, 2025
Nilou was absolutely amazing to work with! She helped me set up the Subi Subscription widget and guided me through every step with clear and easy-to-follow instructions. Her support was quick, professional, and very friendly. I really appreciate her patience and detailed explanations — she made the whole process super smooth. Highly recommend Nilou for her excellent customer support!
Oct. 18, 2025
Mason est incroyable. Il a personnalisé en quelques secondes mon widget avec mes couleurs! Une patience et un écoute remarquables! Merci encore Mason !
Oct. 16, 2025
Subi has been a great app for a beginner like myself looking to have a sticker subscription service on my shop! One thing I just wished the free / basic plan had was the ability to create a free shipping rule for recurring billing, which I thought I could just adjust in the Shopify shipping settings portion. Turns out you can't do that, and I was tearing my hair for the past 2-3 weeks doing by myself because my customers kept getting billed for shipping too! I ended up turning to Subi's customer service for help. It wasn't long before I connected with someone (thanks Harry!) who explained how the plans worked and a potential workaround for that. As someone just starting on subscriptions / memberships (and I'm even close to hitting the limit of the free plan), I'm nervous about paying for the Growth tier, but may contemplate upgrading so I could take advantage of the shipping solution but also the widget customization.
Oct. 16, 2025
Stella helped me efficiently and quickly to solve the issue with the transaltion in French of the subscription. Thank you!
Oct. 15, 2025
Rick From Subi was such a huge help getting us up and running! We highly recommend this App!! The on-line help is invaluable! Thank you Riclk & Subi!!
Oct. 14, 2025
J'ai eu un excellent service de la part de toute l'équipe de Subi, plus précisément de Harry qui m'a appuyé tout au long de la mise en place. Il a même travailler de concert avec moi pour rendre mon widget adapté à ma boutique en ligne et le plus user friendly possible. :)
Oct. 14, 2025
Miles was great to work with, Got me started on the right track! If I need him again i will be sure to reach out!!
Oct. 10, 2025
One of the best companies and customer service I've ever had, hands down. Grace and Pearl are stellar, live chat support, instant solutions to anyting you need. Now, the Subi app is probably one of the best I tested - fully integrated into the Shopify Admin dashboard, and fully compatible with the new Shopify user accounts (users can manage their subscriptions right from Shopify user account page, NOT a separate page hosted elsewhere). Best modern design options too, doesn't feel outdated like most others and the design customisations are easy and intuitive. Best UI/UX I've seen. I'd say definitely far superior to the likes of ReCharge who many think are the biggest. Just try Subi, then we speak. Subi is how any app on the Shopify store should be developed.
Oct. 10, 2025
Was assisted by Grace with an issue on my store. She was able to fix the issue quickly. Very professional and kind and many features with this app, highly recommend!
Oct. 9, 2025
Really great app that was super easy to install. I needed a little help fine tuning it to suit our store and the on-line help was amazing. Fast, efficient and a pleasure to deal with. Highly-recommended.
Oct. 9, 2025
Support hyper réactif. J'ai essayé un tas d'applications pour la vente de logiciels par abonnement celle ci est la meilleure
Oct. 9, 2025
Miles was super quick to help with the colour customisation of the Subi widget on our website. Thank you