Subi: Subscriptions & Loyalty
Boost sales with subscriptions, memberships, bundles & loyalty
Rating
4.9
feedback
843
chart
#624
All reviews
Review RSS Feed
Feb. 3, 2026
i have tried the "Growth" Plan. The App did not save my changes on the customization of the widgets. It was very buggy on the product page. the possibilities are good, if they would work properly
Feb. 1, 2026
Pearl was very helpful with helping me set up my websites new upsell/ subscriptions plan for my bodycare business. So far , I'm enjoying the Subi App.
Jan. 30, 2026
Le service après vente est excellent, Mason a résolu mon problème en une seule journée. Merci subi
Jan. 30, 2026
I’ve had such a positive experience with Subi so far. I’m a designer / dev testing the app for a client, and I accidentally upgraded and was charged the $69 fee before I was ready. I reached out hoping there might be some flexibility, and their team handled it with so much grace and understanding. Nilou was amazing to work with. She was super responsive, kind, and proactive from the start. She helped process a refund quickly, extended my testing period so I could properly evaluate the platform, gave me some helpful tips, and talked through pricing options for small and startup businesses. Nothing felt pushy or salesy, just super supportive and patient, and trust me, I had a lot of questions. She was also truly a joy to talk to and refreshingly human in a time where so much customer support is... not. The cat GIFs were also a highlight (a woman after my own heart). The customer service alone and their willingness to work with me is enough to make me want to go with them. I definitely felt that Nilou considered the specific needs of my customer and provided recommendations specific to them. As someone who recommends tools to clients, that level of care and detail matters so much. Subi is already a strong product, but their support makes them stand out even more. I would absolutely recommend them to anyone exploring memberships or subscriptions on Shopify.
Jan. 29, 2026
Soporte muy eficiente. Nilou respondió rápido y resolvió todo según mis necesidades. Buena aplicación.
Jan. 28, 2026
Very helpful and responsive. I got my issue fixed within minutes.
Using app
About 2 years
Total reviews
1
Average rating
5.0
Jan. 28, 2026
We start now with Subi, it was easy to create our first subscription plans and I am excited how our customers will take it! I had some contact to subi in order to translate all the details to german, rick helped me fast and friendly. Thanks! One little star less, because there are still some features that I feel are missing, like showing the subscription conditions in an easy and at the same time nice looking way.
Jan. 28, 2026
Nilou, offered awesome customer service, and the app works super well for our needs.
Jan. 23, 2026
Jan. 22, 2026
Amazing support! Harry was so nice and patient. He helped me customize the look of the subscription box exactly how I wanted it. Highly recommend!
Jan. 21, 2026
It works great, especially the AI chat room, which actually reports problems to customer service, and the customer service is very friendly and helpful in resolving issues. I will continue to use it!
Jan. 20, 2026
We’ve had a great experience with Subí so far. The pricing is very fair, the app works nicely with Shopify subscriptions, and it fits our needs well. A special thank you to Nilou from support, she has been extremely kind, responsive, and open to following up until everything was fully resolved. Her help made a big difference, and we really appreciated the hands-on support throughout the process. Overall, very happy with the app and the team behind it. Highly recommended!
Jan. 12, 2026
Love it!! Pearl helped me customize my widget and made it look amazing, she went above and beyond! Pearl is awesome!! <3
Jan. 10, 2026
Dela solved my issue
Using app
Over 2 years
Total reviews
1
Average rating
5.0
Jan. 7, 2026
Love how affordable this app is and great for starting subscriptions. Looking forward to more layouts and features. Great customer service!