Subi: Subscriptions & Loyalty
Automatic subscription management & recurring payment app
Rating
4.9
feedback
754
chart
#462
All reviews
Review RSS Feed
Oct. 7, 2025
Our first subscribe and save set up was seamless. Harry helped us remove the watermark and has us ready to get our subscriptions rolling!
Oct. 5, 2025
Grace was so helpful and supportive, not to mention very patient as I worked to get things up and running lol. This app is easy and intuitive to use and I appreciate the free plan while I test my new memberships.
Oct. 3, 2025
Nilou Was an incredible help and gave me support making my widget match my site very fast!
Oct. 2, 2025
Hi, I'm brand new to Subi (my first experience with a membership plan). I compared several apps before deciding on this one. I'm not a technically confident user and really appreciate the assistance I received today. Sam was really patient and kind. He certainly helped me to feel that I've made an excellent choice in adding Subi to launch the next phase of growth for our business. Sam, thank you for your awesomeness! From the other reviews I've read, I know that I will also receive wonderful help from any of the Subi experts. Thanks again, Sam, for today, and to all in advance for future assistance. Much appreciated! Dave
Sept. 29, 2025
Nilou was absolutely fantastic to work with! She helped me troubleshoot a subscription issue quickly and made the whole process effortless. What really stood out was her clear communication, every step was explained in a way that was easy to follow, and she made me feel like I was in great hands from start to finish. She’s professional, approachable, and genuinely cares about resolving the problem, which made the experience stress-free. Honestly, working with someone as responsive and knowledgeable as Nilou turns what could have been a frustrating situation into a smooth, positive one. Highly recommend!
Sept. 28, 2025
Fantastic customer support. Ive just got back from holiday with 1million ideas on how to improve my subscription rates and accidentally changed the code on my shopify website, to the point I broke it and the app wasnt working, its Sunday morning and I didnt really expect a reply. Mason helped me fix my store and got back in a matter of minutes. A* customer service and a very happy customer. I will carry on expanding with this company.
Thank you for sharing this amazing feedback! We’re so glad Mason could jump in and get your store back on track so quickly, even on a Sunday morning. At Subi, we’re here to make sure your subscription journey is smooth no matter what, so you can focus on growing and bringing all those new ideas to life. We’re excited to keep expanding with you! 🚀
Oct. 9, 2025
Thanks Nilou for solving my shipping issues with ease and quickly!!!!!!!!!!!!!!!!!!!!!
Sept. 27, 2025
Merci Harry pour ton aide precieuse. Top
Store
Ma boutique
Using app
6 months
Sept. 23, 2025
Sam have help me through first setting up my store. i will have a lot to learn but so far so good
Sept. 23, 2025
You are very helpful. Your support replies are very quick. Thank you. Miles
Sept. 21, 2025
Fantastic immediate support inc a good AI then hand over to human immediately if needed. No wait. Mason was my operator and he was spot on. Problem solved. 5/5
Sept. 19, 2025
Rick and Harry have been very responsive to all support needs! If you're shopping around for a good subscription/membership app this one is the way to go! After trying three others this ended up being the best one feature-wise. You can tell when there is a team behind an app that continues working to make it better and listen to your input. I expect Subi to be around a long time and continue becoming better! They have my vote of confidence and deserve a chance to earn yours as well!