All reviews

Rating Breakdown

  • 5
    54% (406 ratings)
  • 4
    2% (13 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 95% (410)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 19, 2025

Rick and Harry have been very responsive to all support needs! If you're shopping around for a good subscription/membership app this one is the way to go! After trying three others this ended up being the best one feature-wise. You can tell when there is a team behind an app that continues working to make it better and listen to your input. I expect Subi to be around a long time and continue becoming better! They have my vote of confidence and deserve a chance to earn yours as well!

Using app

15 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

O suporte foi incrível! Além de resolver tudo com rapidez, ainda recebi atenção extra e até melhorias que não eram obrigatórias. Minha loja ficou muito mais profissional e sem marcações indesejadas. Atendimento atencioso, ágil e acima das expectativas. Super recomendo!

Using app

About 3 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

Nice and comprehensive plugin with great support(Nilou)

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 18, 2025

Store

Piohní

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2025

Pearl was super helpful, and made my website look so much better with her suggestions.

Using app

About 2 hours

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 15, 2025

Highly flexible subscription app, easily integrated onto Shopify. Also we received rapid and effective support from Stella over a query.

Using app

10 months

Total reviews

3

Average rating

4.7

Developer Reply

We really appreciate your feedback! It’s wonderful to know Subi’s flexibility and Shopify integration are serving your business well. A big thank you for highlighting Stella’s support, we’ll be sure she knows her quick and effective help made an impact. 💜 We’re always here whenever you need us!

5 / 5 Share

Sept. 15, 2025

Amazing App, AMAZING Customer Support. Thanks to Pearl for making the first set up so easy.

Using app

34 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 13, 2025

Using app

About 1 hour

Total reviews

4

Average rating

5.0

3 / 5 Share

Sept. 17, 2025

zero support, can't get in contact with a human, multiple bugs, AI support only. DO NOT install this app if you prioritize your customer experience. Update: after we uninstalled the app the team reached out to us and was helpful at fixing the bugs that the app caused asap. I am grateful for their help in fixing the issues but it would have been even more helpful if they could have helped us when we tried to resolve it previously.

Using app

About 2 months

Total reviews

6

Average rating

4.7

5 / 5 Share

Sept. 11, 2025

Genuinely, fantastic. Nilou, their representative, was online immediately after installing to help with a few small issues, and ironed them out in minutes. Very impressed

Store

Prerun

Using app

42 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

Rick was super helpful in guiding me thoroughly and the app UI is super duper easy to navigate as well as aesthetically pleasing for beginners.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

great app, support is the best. very reliable

Using app

About 1 hour

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 10, 2025

Stella was really helpful is providing me the support and showing me the steps to achieve what I needed.

Store

Kaudas

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Very quick and helpful team — thanks, Miles, for the quick help!

Store

IFIMIX

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2025

Grace was very helpful.

Using app

32 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Stella helped with fixing an issue we were experiencing! Although the issue was not related to Subi, she was able to direct us on how to solve the problem!

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Une application très efficace et simple d'usage qui permet d'accroître son chiffre d'affaires, avec un support client exceptionnel sur qui vous pouvez compter !

Store

DRMTLGY

Using app

7 months

Total reviews

12

Average rating

4.7

5 / 5 Share

Sept. 5, 2025

Support ultra réactif. Merci Harry !

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Great customer Support from Grace!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Super schneller und effektiver Support! Vielen lieben Dank besonders an Miles für deine Hilfe.

Using app

8 days

Total reviews

3

Average rating

5.0