All reviews

Rating Breakdown

  • 5
    54% (406 ratings)
  • 4
    2% (13 ratings)
  • 3
    1% (6 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 95% (410)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 4, 2025

Customer service is impeccable. I was assisted by Pearl, and she quickly fixed my issues and was so pleasant to interact with. The free tier of the app is awesome, and the great live assistants are a definite bonus.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2025

Grace was super helpful and went above and beyond to make sure my issue was taken care of!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2025

great app, and the best support ever ! And btw big up to Stella great job

Using app

36 minutes

Total reviews

3

Average rating

4.7

5 / 5 Share

July 28, 2025

Peal was wonderful, she reached out and helped me customize my subscription theme. Really helpful and so far the product has been perfect for what i wanted, and really easy to use!

Using app

35 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

July 25, 2025

My experience with Subi has been impeccable. I was struggling with navigating on the platform. Stella was part a huge part in my experience. She was willing to assist me with just about anything. The team here are very customer focused.

Store

Bitem

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2025

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 21, 2025

The app offers an incredibly user-friendly platform for managing subscription-based products—it’s intuitive, straightforward, and makes the entire process seamless. The customer support is outstanding as well. Pearl, in particular, has been a pleasure to work with; she responds promptly and always ensures everything is handled efficiently. Highly recommended!

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the kind words! We’re so glad to hear that Subi’s intuitive experience is making subscription management smooth and stress-free for your team. Huge kudos to Pearl, we’ll make sure she sees your lovely feedback! 💜 We’re here whenever you need us and truly appreciate the recommendation. 🚀

5 / 5 Share

July 20, 2025

Dela was great! She helped me adjust the widget when I was setting up my subscriptions, she answered all my questions and ensured a smooth onboarding and use of Subi. Great Experience!!!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2025

Thanks Miles for being so helpful in making my setup smooth and quick. Your support and guidance made the process much easier.

Using app

About 2 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

July 17, 2025

The app I was looking for. Rick has been very attentive and considerate. He hit the nail on the head with what I was looking for.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2025

Awesome Customer support, very nicely build app.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2025

amazing support chat. literally helped me with formatting and customizing widgets within 10 mins of installing. highly highly recommend. Miles was great

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2025

Great support via live chat from Stella

Using app

26 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2025

Love the app from the very start, seamless integration, works perfectly, a lot of management options, doesn't force upsell. And Sam from customer support does a really great job at communicating and sorting out queries

Store

Avasa

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 10, 2025

easy set up, Miles helped me with all my questions. i can only recomend this app

Using app

About 1 hour

Total reviews

1

Average rating

5.0

4 / 5 Share

July 10, 2025

Could be a bit better but overall support is good and works fine!

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

July 9, 2025

GREAT APP! easy to use, finished creating my subscription all in one day! Pearl from customer service was great help, she helped me every step of the way and was very prompt Thanks so much!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2025

Decent app, easy to use, and the support is great! took 5mins to solve my problem and very friendly

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 6, 2025

Finding this app to be working fine. Good Support

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 4, 2025

just installed this app, and the live support proactively approached me and offered to make the settings even better. I had issues with the layout initially, support were super nice and dedicated in fixing all my queries. The app itself was so easy to integrate to my website as well. Great app and great Team! 5 stars!

Using app

About 12 hours

Total reviews

6

Average rating

5.0