Subi: Subscriptions & Loyalty
Automatic subscription management & recurring payment app
Rating
4.9
feedback
754
chart
#462
All reviews
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July 4, 2025
The team is very responsive with any issue you could have, and I'm very happy with the new membership module as I was waiting for it. I am having some slight issues dealing with multilingual sites, but nothing major. I would recommend it!
July 2, 2025
Very good support while getting some trouble setting up subscription with Bundle product. The support "Stella" was very co-operative
July 2, 2025
I had a great experience with Nilou! She was was quick, knowledgeable and very helpful!
July 1, 2025
NILOU was AMAZING. I am a designer that does not have coding experience but am building a complex marketplace that has required me to learn a lot. I was stuck for a couple of days and finally reached out to the developers for help. I got to chat (with a person), right away. Nilou spent a long time helping me solve the problem I was having with total patience and provided excellent care. I am REALLY happy I found this app, especially for also learning they are a Canadian based startup! I am trying to source Canadian providers as much as possible so paired with the excellent service, I won't be looking for another source to manage my vendors' memberships! Thank you so much, and Happy Canada Day! -nina, lumii market inc.
June 30, 2025
I have had nothing but great experiences with Subi. It was easy to integrate with my Shopify site and customer support is fantastic, especially Stella. Quick and reliable support to solve any small issues with set up.
June 29, 2025
I literally just had the BEST experience with Sam helping me. I just took over a site and received a request from the owners to implement monthly payments as an option. This is a very unique case as we need to incorporate contract signing first etc. Then we need to take a deposit, then allow monthly payments for the rest. Well Sam took the time to collaborate and spent hours with me working through this tough case when I am not a developer. Needless to say she is my new hero. I have been so stressed for days on this and she approached this in such a calm, cool manner and always reminded me she was there for and we will make this work. I am a super fan of Sam and Subi now!
June 28, 2025
A very nice app, and the support is amazing. Shout out to Miles! Recommended.
June 28, 2025
The team at Subi provides excellent service—very responsive, helpful, and quick to assist with any setup or customization questions. They were supportive throughout the onboarding process and made sure everything ran smoothly. Great customer support that truly cares about user experience.
June 28, 2025
J'ai rencontré quelques difficultés pour tout configurer mais à chaque fois que j'ai un petit soucis ou besoin d'une confirmation je suis allée sur le chat et vraiment les personnes prennent leur temps pour bien expliquer et ça devient plus facile Merci
June 25, 2025
Great customer service. I worked with Melissa to troubleshoot some layout/formatting issues we were facing and they were quick to address it and fixed it completely!
June 18, 2025
We’ve tested a few subscription apps for our store, and Subi is by far the most intuitive and flexible we’ve used. The backend is clean, the customer experience is seamless, and most importantly it just works without the bloat or bugs we’ve experienced elsewhere. A huge shoutout to Miles, who went above and beyond to help us get everything set up just right. He was responsive, knowledgeable, and genuinely cared about our success. Having support that’s this hands-on and thoughtful makes a massive difference. If you’re looking for a lightweight, powerful subscription solution with real human support. Subi is it.
June 17, 2025
Dela was amazing as I was having issues getting my logo to show up on my Subi emails. Dela was very attentive, listened and understood my frustration. Within 10 minutes Dela had sorted the issue out and now my logo appears on the Subi emails which is great!
June 17, 2025
Shoutout to Miles for being an absolute gem. Had an issue with the subscription widget and he sorted it out so fast I barely had time to stress. Super helpful, super nice. He even threw in a little freebie.. changed the widget color & removed the "Powered by Subi" bellow 10/10 support.
June 12, 2025
Great app with fast and helpful support. Installation was quick and easy, and integration into the shop went absolutely smoothly. We’re really happy with it.
June 11, 2025
My experience with Subi has been great. I use the app on multiple stores and its very easy to use and has all of the features that I would ever need. It is much better than many other apps I've tried. simple, easy and effective with good options and features. Their customer service is also responsive and they always help me get set up or help me through tricky stuff I encounter in my businesses. 100% recommend.