Subi Subscriptions App

I am happy with the help i have recieved. Dela was great at answering all my questions. Unfortunately, the app is not able to automatically send digital downloads each month for my subscription. But Dela was helpful in suggesting other email automation apps that could tie into the subscription to do this for me.

Sam was so friendly and amazing i loved how she was so patient to help me with everything within minutes

Needed help on changing the widget default color theme as it was over-riding the template theme. Reached out to their contact team through chat and Stella was quick to respond and fix the issue right away in under 10 minutes. That is a very quick, good and considerate customer service and I am very happy using Subi app in my Shopify store.

Great app with stellar customer service.

Mason helped me out a ton as I set up Subi in my online store and was quick and friendly. Thanks again Mason!

The SUBI team is incredibly helpful, and I want to give special thanks to Pearl from the support team.

Quick and nice customer support!

META AD USERS BEWARE! IT WILL MESS UP YOUR SALES! Worst app ever. So so so disappointed with the customer service i received. Cost me lots of sales leading up to black friday as their stupid subscription widget does not allow for a sale price to be shown on the product page, so anyone directed to the product page will not be able to see it's even on sale. Stella from customer service was absolutely useless, she removed the pricing altogether so when customers select a subscription, they cannot see the subscription price.

Miles has been of such great assistance in helping with some integration hurdles. Very quick response rate and friendly nature (not judgemental of my lack of tech knowledge). 10/10 recommend.

Fantastic customer support. Thank you so much Grace for helping me setting up.

Pearl assisted me with everything she is the best !! thank you again !!!! you helped me a lot and you are really excellent

Miles was really profesional :)

Accommodating, patient, consistent. My schedule delayed the completion of my request over many days; Grace, Nilou and Dela made sure to check in with me to ensure my needs were being met and adjusted to meet my requests. Solution oriented, friendly, without being pushy.

Helpful app to create subscription on my store, and loyalty programs! Very handy.

Mason was super helpful. The customer portal was blocked and not functioning, Mason jumped onto the chat and after 5 minutes it was all sorted. Thanks Mason!

This is the 3rd store I have installed the app on. I have a bit of a unique way in which my variants are set up for subscriptions and Rick sorted out what needed to be done in record time. 100% recommend this app.

Thanks for your support! Also, Mason is the best and his German skills are phenomenal!

New to Subi and had a few questions. Pearl was great. She was quick to respond and gave me the info I needed. So far no complaints.

I had an amazing experience with Miles! He has been extremely responsive every time I needed help, always kind, clear, and very patient. His explanations are super detailed and he always makes sure I fully understand each step. It’s really reassuring to have such supportive and pleasant assistance — thank you so much Miles for your professionalism and your kindness! I really appreciate your help. Olivia