Recharge Subscriptions App
Recharge Payments Trusted Subscription App
Rating
4.8
feedback
1,987
chart
#2,138
All reviews
Review RSS Feed
Aug. 21, 2025
SUPER helpful technical support from Jaden W. He totally sent above and beyond.
Really appreciate you shouting out Jaden. It is wonderful to hear he went above and beyond to help. We will make sure he sees this. - Ty Bailey | VP of Services
Aug. 21, 2025
Nena A. from the Technical Support team was very helpful when assisting with an issue we were having regarding updated shipping rates not pulling through from Shopify for future orders. The problem was sorted very quickly after reaching out. Thank you, Nena.
Thank you for sharing your experience. I am glad Nena was able to resolve the issue quickly and get things working the way you needed. - Ty Bailey | VP of Services
Aug. 21, 2025
They are great at customer service. Easy to get hold of them.
Thanks for recognizing the team. Easy access to good support is something we value and I am happy to hear we delivered. - Ty Bailey | VP of Services
Aug. 20, 2025
Special shout out to support agent Max S. who went above and beyond to work out an outside of the box solution to my business problem with a prepaid fixed sequence subscription plan!
Appreciate you calling out Max. It is great to hear he went outside the box to find the right solution for your business needs. - Ty Bailey | VP of Services
Aug. 20, 2025
Recharge is simple to set up and the live support they offer is so helpful for someone that's both new to Shopify and subscriptions in general!
Aug. 20, 2025
After going back and forth with Shopify's AI support and getting no where, The Recharge support person Ola. Was able to solve my problem and update my site with in minutes. Great customer service from Ola. Thanks!
Thanks for this great review. Ola is a fantastic teammate and I am glad he could step in and solve your issue so quickly. - Ty Bailey | VP of Services
Aug. 20, 2025
We appreciate the five stars. Thanks for trusting Recharge with your subscriptions. - Ty Bailey | VP of Services
Aug. 18, 2025
Thank you for the support and five-star rating. We are grateful to be part of your business. - Ty Bailey | VP of Services
Aug. 18, 2025
Thanks for the rating. We are glad to have you with us and appreciate your support. - Ty Bailey | VP of Services
Aug. 15, 2025
great support.
Thank you for calling out the support team. We are glad they could provide a great experience for you. - Ty Bailey | VP of Services
Aug. 15, 2025
This is an upgrade from our former subscription app. Recharge has so much more functionality and so easy for my customers to manage their subscriptions without my help!
This is wonderful to hear. I am thrilled that Recharge has been such a positive step forward for your business and your customers. - Ty Bailey | VP of Services
Aug. 15, 2025
Excellent App! Been using it for several years to manage our subscriptions and it works great and Customer service is very responsive
Thank you for the long-time support and kind words. We’re so glad Recharge has helped you manage your subscriptions smoothly and that our team has been there when you needed us. - Ty Bailey | VP of Services
Aug. 14, 2025
Always quick to help and troubleshoot issues, and informative responses. Definitely an easy company to work with.
I appreciate you sharing this. It’s great to hear our team has been helpful and easy to work with. We’ll keep showing up for you. - Ty Bailey | VP of Services
Aug. 14, 2025
Thank you for the five stars. We’re glad to be part of your business and here if you ever need anything. - Ty Bailey | VP of Services
Aug. 14, 2025
Great support team and always have answers for questions asked. Recently helped us with switching payments. Thank You!!
Thanks for the generous feedback. I’m glad we could help with the payment switch and be there to answer your questions. We appreciate the trust. - Ty Bailey | VP of Services
Aug. 14, 2025
We’re grateful for the five-star rating. Thank you for choosing Recharge. - Ty Bailey | VP of Services
Aug. 13, 2025
tech support is friendly, hi matt!
Appreciate you calling out the team, especially Matt. It’s always good to hear when our tech support makes a difference. - Ty Bailey | VP of Services
Aug. 13, 2025
Great support and great platform! So far we are very happy with the switch to them!
Thank you for the kind words. We’re thrilled to hear your switch to Recharge has been a positive experience so far. - Ty Bailey | VP of Services
Aug. 13, 2025
We have been using recharge for our shopify webshop for over 5 years and are very happy. Great customer service too.
Thanks for being with us for over five years. That kind of long-term partnership means a lot and we’re glad our team has earned your trust. - Ty Bailey | VP of Services
Aug. 13, 2025
Thank you for the five stars. We’re happy to support your team and look forward to what’s ahead. - Ty Bailey | VP of Services