Recharge Subscriptions App
Smarter subscriptions powering your growth & retention
Rating
4.8
feedback
2,042
chart
#1,984
All reviews
Review RSS Feed
Sept. 28, 2025
We are grateful for your five star review. Ty Bailey | VP of Services
Dec. 8, 2025
Recharge was wonderful and helpful. We had some surprise charges that Recharge handled and helped us with. One thing to note is that there is no phone support. All support is over email but they are quick to reply to emails. The other thing to note for small businesses is we recommend you review the bills each month to understand the charges and ask Recharge if there is something you don’t understand. They are great about explaining bills. There was a glitch where a customer ordered and shipping was not charged but it was supposed to be charged. We still don’t know why this happened so our recommendation is to talk to Recharge and find out the details about your account. Good luck to all the small businesses out there. Thank you Recharge for helping us.
I am sorry to hear this has been your experience. I understand how frustrating that must feel, especially as a new business. We would like the chance to review what happened and make it right. Our team will reach out to learn more and help resolve your concerns. Ty Bailey | VP of Services
Sept. 25, 2025
Thanks for the strong rating. We appreciate your trust and support. Ty Bailey | VP of Services
Oct. 9, 2025
The support from the Recharge live chat is amazing. Special shout out to Gary as he's always helping me out in extreme detail!
Thank you for the kind feedback. I am glad Hamid kept you updated and moved things forward quickly. We will be sure to share your appreciation with him. Ty Bailey | VP of Services
Sept. 24, 2025
Appreciate the five-star review. We are grateful for your support. Ty Bailey | VP of Services
Sept. 24, 2025
Joey was very great!
Thanks for highlighting Joey’s work. We are happy he could provide the help you needed. Ty Bailey | VP of Services
Sept. 24, 2025
Thank you for the five stars. We are happy to support your business and appreciate your trust. Ty Bailey | VP of Services
Sept. 23, 2025
easy to connect - great customer service - excellent experience!
Thanks for your kind words. Glad to know the experience was smooth and that the team provided excellent service. Ty Bailey | VP of Services
Sept. 23, 2025
We appreciate the five-star rating. Thank you for being part of the Recharge community. Ty Bailey | VP of Services
Sept. 23, 2025
Nick very helpful in providing a custom solution to fix an issue with our Recharge integration. Fast turnaround on the request, clear and helpful communication. This was included in their free 5 hours of development.
Thank you for sharing this. I am glad Nick was able to provide a quick and effective custom solution and keep communication clear throughout. Ty Bailey | VP of Services
Sept. 22, 2025
We’ve had a great experience using Recharge as our subscription platform over the last few years. It’s easy to use and provides everything we’ve needed to scale our subscription program. The support team is excellent, especially our implementation manager, Hoa, who was incredibly helpful in testing out the Retain feature to determine if it would be a good fit for our team. Highly recommend!
This is such thoughtful feedback. I am thrilled to hear Recharge has helped your subscription program grow and that Hoa provided such great partnership in testing Retain. We are grateful for your continued trust. Ty Bailey | VP of Services
Sept. 22, 2025
Thank you for the five-star review. We are happy to have you with us and appreciate your support. Ty Bailey | VP of Services
Sept. 19, 2025
Excellent app for subscriptions and upsells!
Appreciate this feedback. Great to hear you are finding value in both subscriptions and upsells. - Ty Bailey | VP of Services
Sept. 19, 2025
Sept. 18, 2025
We appreciate the five stars. Thank you for trusting Recharge. - Ty Bailey | VP of Services
Sept. 18, 2025
Mariah was very helpful with answering some detailed questions about our subscription analytics.
Thanks for calling out Mariah’s work. I am happy she was able to give you the clarity you needed with analytics. - Ty Bailey | VP of Services
Dec. 1, 2025
Jaden was so patient & helpful! Appreciate Recharge's support team so much.
Thank you for the strong rating. We are grateful to have you with us. - Ty Bailey | VP of Services
Sept. 18, 2025
Quick Support.
Thanks for the kind words. We are glad our support team could provide quick help. - Ty Bailey | VP of Services
Sept. 18, 2025
Yajaira was extremely helpful walking us through Recharge's "Automate" feature. We've always enjoyed Recharge but it's especially good to know their support is top notch should you need it.
This is such great feedback. I am glad Yajaira was able to walk you through Automate and give you confidence in the platform. - Ty Bailey | VP of Services
Sept. 18, 2025
Roberto really helped me out with a problem I had, it was a super simple fix. Thanks Roberto!
Appreciate you recognizing Roberto’s help. We are glad he was able to quickly resolve your issue. - Ty Bailey | VP of Services