Recharge Subscriptions App
Recharge Payments Trusted Subscription App
Rating
4.8
feedback
1,986
chart
#2,138
All reviews
Review RSS Feed
Aug. 12, 2025
Appreciate the strong rating. We’re here for you any time you need us. - Ty Bailey | VP of Services
Aug. 12, 2025
I've enjoyed both using the app for my shop front for many years, as well as exceptional online support on many occasions. These guys go above and beyond and in a timely manner. Over the past few days I've been dealing with Nina & she has been just fantastic at identifying and resolving an issue which was costing me money. Thanks Nina and thanks Recharge!
This is such a thoughtful review. We’re thrilled to hear Recharge has been valuable over the years and that Nina was able to help resolve something important so quickly. We’ll make sure she sees this. - Ty Bailey | VP of Services
Aug. 11, 2025
Excellent customer service from Miley W. Very thorough and gave me exactly the information I needed. Appreciate the great help.
Thanks for the great feedback. I’m glad Miley was able to give you the clarity you needed. We’ll make sure she sees your note. - Ty Bailey | VP of Services
Aug. 8, 2025
Pierre was very helpful and kind in finding an easy way to complete a task
Appreciate you sharing this. Pierre brings so much care to his work and we’re happy to hear he made the process easier for you. - Ty Bailey | VP of Services
Aug. 7, 2025
Matt was very helpful with our widget issues. I've been going back and forth since yesterday but Matt was able to fix it instantly. Appreciate his proactiveness!
Thank you for the kind words about Matt. Glad he was able to jump in and resolve things quickly. We’ll be sure to pass along the praise. - Ty Bailey | VP of Services
Aug. 7, 2025
Thanks so much for the five-star rating. We’re grateful for your support and happy to be working with you. - Ty Bailey | VP of Services
Aug. 7, 2025
Support on this app is second to none and given the functionality available this is very much appreciated. The app itself is very robust and feature rich. Its given us the ability to automate our subscription model easily and we can now scale this as part of business strategy
Really appreciate this thoughtful feedback. It is great to know Recharge has helped you automate and scale. We are especially proud of the support team for helping you get the most from the platform. - Ty Bailey | VP of Services
Aug. 7, 2025
Quick and helpful customer service team
Thanks for calling out the team. We aim to keep support quick and helpful so I’m glad we delivered on that. - Ty Bailey | VP of Services
Aug. 7, 2025
thank you good support Milutin
Thanks for the note and for recognizing Milutin. We’re glad he was able to provide the support you needed. - Ty Bailey | VP of Services
Aug. 7, 2025
Have been using this for years and recently had a conversion to the newest version and Nikola from technical support was amazing! Guided me through all the way. Highly recommend!
Thank you for the amazing review and for staying with us through the upgrade. Nikola is fantastic and I’m glad he could guide you through the process so smoothly. - Ty Bailey | VP of Services
Aug. 7, 2025
Appreciate the five stars. Thank you for being part of the Recharge community. - Ty Bailey | VP of Services
Aug. 6, 2025
Recharge is super seamless to use overall, though some of the newer features can be a bit tricky to navigate. Thankfully, their support team is really knowledgeable and easy to talk to. Big shoutout to Matt for helping us sort out an issue with our customer portal!
Thanks for this honest and helpful feedback. We know navigating new features can sometimes be tricky so I’m glad Matt was there to support you. We’ll keep making it better. - Ty Bailey | VP of Services
Aug. 6, 2025
Irving O came to my rescue today. He was kind and efficient. I love using this app.
Thanks for your kind words about Irving. He’s a great part of the team and we’re thrilled to hear the app continues to be a good experience for you. - Ty Bailey | VP of Services
Aug. 5, 2025
An amazing app with fantastic customer service - highly recommend!
Thank you for the generous review. We are proud to support your team and grateful for the recommendation. - Ty Bailey | VP of Services
Aug. 5, 2025
the best
Thanks for the five stars and the kind words. We appreciate you. - Ty Bailey | VP of Services
Aug. 1, 2025
Yajaira -- is so helpful!
Thank you for calling out Yajaira. She’s a star on our team and we’re lucky to have her. Glad she was able to help. - Ty Bailey | VP of Services
Aug. 1, 2025
Thanks so much for the five-star rating. We appreciate your support and love being part of your journey. - Ty Bailey | VP of Services
July 31, 2025
Fast service to correct a customer set up query.
Thanks for the great feedback. Glad we could help resolve the setup question quickly and keep things moving for your team. - Ty Bailey | VP of Services
July 31, 2025
Yajaira was an incredible help and took the time to ensure our questions were answered and everything was working correctly.
Really appreciate you taking the time to highlight Yajaira. It is great to hear she made sure everything was working smoothly and that you felt supported throughout. - Ty Bailey | VP of Services
July 31, 2025
Very helpful
Thanks for the kind words. Happy to know our team was helpful. - Ty Bailey | VP of Services